Generate natural-language closure notes and post-incident analysis.
Generate plans with human-supervised execution.
Gain insights on Mean Time to Acknowledge (MTTA) and Mean Time to Repair (MTTR).
Analyze incidents and generate a post-incident review document.
Summarize security incidents.
Hand security incidents off to new analysts to continue work.
Correlate assets, users, and observables across Security Incident Response, Unified Security Exposure Management, and IT Service Management.
Conduct basic threat intelligence lookups.
Automatically append security incident data.
Evaluate the quality of security incidents using natural language rules.
Assist security analysts with incident resolution.
Automatically adjust playbooks based on the specific details of the security incident.
Coordinate major security incidents in a dedicated workspace with task tracking, integrated collaboration, and executive status reporting.
Hunt, model, and analyze threats with AI-powered workflows that contextualize risk across your enterprise. Respond faster to emerging attacks.
Get a unified view of security and risk metrics across SecOps and Integrated Risk Management, helping executives benchmark posture and guide decisions.
Trigger automated containment and remediation tasks across security and IT tools, replacing manual handoffs with coordinated action.
Centralize data loss prevention incidents from multiple sources, automate assignment and escalation, and track policy violations with full audit trails.
Investigate and respond to phishing incidents autonomously with transparent action tracking.
Triage and qualify alerts autonomously.
Discover the power of AI agents that are built-in, not bolted on.
Meet ServiceNow Otto, your AI assistant for work. You ask. Work gets done.
Take control of any AI from a central intelligent hub.
Open the full ServiceNow system of action to every AI agent in the enterprise.
Turn data into AI-powered action with end-to-end governance.
Unify data and analytics on the ServiceNow AI Platform for ultra-fast workflow performance.
Enrich your insights with a single, intuitive experience for actionable analytics and reporting.
Unlock AI-powered self-service at scale with a unified portal for enterprise service delivery.
Keep users informed and engaged anytime, anywhere with intuitive mobile apps.
Optimize service operations with a unified, cloud-based platform across operations and service management.
Raise the bar on service delivery with a single data model for enterprise workflows.
Promote self-service with a single source for knowledge across the organization.
Streamline your workflows to reduce costs, increase productivity, and eliminate repetitive tasks.
Uncover hidden inefficiencies by mapping how work actually flows.
Empower anyone to quickly extend solutions or build custom business apps.