Simplify complex licensing, manage software requests, and reduce risk with AI.
Analyze contracts and extract key obligations with AI to improve governance and reduce manual effort.
Keep configuration data accurate with Al that automatically enriches, validates, and maps items.
Accelerate implementation with Al-guided configuration that helps admins set up and optimize workflows.
Enrich your service graph automatically with Al that maps dependencies and relationships.
Automatically extract, classify, and process information from documents to reduce manual data entry.
Use AI to summarize work, generate resolution notes, recommend actions, and help resolve issues faster.
Provide personalized, relevant results in a powerful, consumer-grade search experience.
Transform images and documents into structured insights with AI to accelerate workflows.
Provide natural, conversational experiences to phone-based support with generative Al-powered agents.
Build and customize AI skills and agents to automate workflows and extend capabilities.
Track and manage IT assets across their lifecycle to optimize spend and reduce risk.
Detect hidden and unmanaged software spending and gain visibility into SaaS purchases across your business.
Standardize and normalize software data with machine learning.
Improve cloud resources, manage costs, and reduce risk with in-depth visibility into SaaS, IaaS, and PaaS consumption in one place.
Automate and track contract obligations to improve compliance, reduce risk, and ensure commitments are met on time.
Integrate third-party data sources to create a unified, trusted view of your IT environment.
Take control of any AI from a central intelligent hub.
Meet ServiceNow Otto, your AI assistant for work. You ask. Work gets done.
Reduce manual work with built-in machine learning that categorizes, routes, and prioritizes work.
Route complex requests across departments with advanced workflows and cross-team coordination.
Publish and manage branded mobile app experiences for employees, customers, and field workers.
Gain deeper insights with advanced reporting, dashboards, and Al-powered analytics across workflows.
Build and extend applications with low-code tools to automate workflows and streamline business processes.
Connect and access enterprise data across systems with core Workflow Data Fabric capabilities to improve visibility, context, and automation.
Uncover hidden inefficiencies by mapping how work actually flows.