Create an Automation Discovery report

Create an Automation Discovery report to analyze your records for automation opportunities.

Before you begin

Role required: admin, nlu_admin, or sn_auto_discovery.DiscoveryAuthor

About this task

Important:

Starting with the Zurich release, Automation Discovery is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported in Zurich. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Procedure

1. Navigate to All > Automation Discovery > Automation Discovery Reports.
2. Select New Report.
   
   
3. Fill in the form fields.

   Field	Description
   Data source	Type of records that you want to analyze. Default is Incident (incident).
   Filter by	Criteria for selecting the records you want to analyze.
   Field to Analyze	Field on the data tables that you want Automation Discovery to analyze.
   Taxonomy	Model to run the data against. The default is ITSM, which supports English, French, German, Japanese, and Spanish. The Predictive AIOps taxonomy supports only English. Select the check box to use the same taxonomy to group unmatched records together.
   Frequency	How often the report runs with the given conditions. Default is Run Once. You can choose to continuously run a report after adding opportunities to your model to check the improvement.
   Recipient list	Users to receive the report via email.
   Report name	Name of the report.

   Note:

   The # of records number provides an estimate of how many records meet your criteria.
4. Select Run Report.
   Your report appears at the top of the list on the Discovery Reports page. The page lists the Status of your report. After the analysis completes, you can select the report to view the results.