Usage Insights reference Release version: Zurich Updated July 31, 2025 1 minute to readRoles and properties installed with Usage Insights. Roles installed with Usage InsightsSeveral roles are installed to distinguish the activities different users can perform within Usage Insights.Usage Insights related propertiesUse system properties to configure Usage Insights in Platform Analytics, ServiceNow Mobile Platform, Service Portal, and the Conversational Analytics area of Virtual Agent.Duration calculationsDurations in Usage Insights have specific calculations. Review these equations to understand the average duration per page and percentage time on site values.Domain separation in Usage InsightsDomain separation is not supported for the Usage Insights application.
Usage Insights reference Release version: Zurich Updated July 31, 2025 1 minute to readRoles and properties installed with Usage Insights. Roles installed with Usage InsightsSeveral roles are installed to distinguish the activities different users can perform within Usage Insights.Usage Insights related propertiesUse system properties to configure Usage Insights in Platform Analytics, ServiceNow Mobile Platform, Service Portal, and the Conversational Analytics area of Virtual Agent.Duration calculationsDurations in Usage Insights have specific calculations. Review these equations to understand the average duration per page and percentage time on site values.Domain separation in Usage InsightsDomain separation is not supported for the Usage Insights application.