Pick up your badge at the Venetian, Level 2 Ballroom or The Wynn Convention Lounge. Your event badge must be worn at all times for access to Knowledge 2026 sessions and activities. Please make sure to have your government-issued photo ID.

Hours of operation:
Sunday: 12:00 p.m. – 5:00 p.m.
Monday: 7:00 a.m. – 8:00 p.m.
Tuesday: 7:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 3:00 p.m.

Using your mobile device, search for the "ServiceNow Events" app in the Apple or Google app store for an optimal event experience.

Here are some key tips for using the app:

1. Open the app, then enter the email address you used to register. You will receive a 6-digit verification code in your email. Once you enter the code, you can use the app to see your personal agenda, view maps, and get updates.

2. An express check-in QR code will pop up when you open the app—use this onsite at Badge Pick-up for a more efficient experience.

3. Click “Networking” on the home screen navigation and opt-in to Messaging to find and communicate with other attendees.

We have two types of seating for sessions at Knowledge 2026.

1. First-come, first-seated:
Add sessions you would like to attend to your agenda (“My Agenda”) by clicking “Bookmark it.” Enrolling in the session will add it to your agenda but does not reserve a seat. When you arrive at the session, seats are chosen on a first-come, first-seated basis, so make sure you arrive early. Standing room may be available if all the seats are full but is not guaranteed.  

2. Save my seat:
Add sessions to your agenda and save a seat in a limited-capacity session with a maximum capacity. Please keep in mind that if you are not in your seat at least five minutes prior to the start of the session, your seat may be released to waiting attendees.

Note about full sessions: For sessions that are noted as “full” on the Agenda Builder, attendees are welcome to queue outside of the room in case any seats become available. We do not have waitlists.

CreatorCon is the place for those who build on ServiceNow to get hands-on, get inspired, and get connected.

Whether you're a seasoned developer, admin, architect, analyst, or new to building on the ServiceNow AI Platform, CreatorCon is for you to build something real and walk away with long-lasting connections.

Hands-On Labs & Sessions

Turn ideas into action at CreatorCon. Build a real working app in just 20 minutes at the Vibe Code Lounge, test your AI governance instincts at AI Control Tower, and connect with the people behind the ServiceNow AI platform at Ask the Experts. Build your agenda before the best spots are gone.

Note: Hands-on labs are a big part of the CreatorCon experience. Please bring your laptop. A second screen is recommended for lab guides to get the most out of your sessions. And don't forget your charger!

CreatorCon Expo highlights:

AI Data Explorer: Discover how to surface insights from complex data using plain language.

AI Control Tower challenge: Draft AI tools into a portfolio and defend it against real enterprise scenarios.

Ask the experts: Get answers straight from the engineers and product managers behind the ServiceNow AI Platform. Sessions are split across the Wynn and Venetian, be sure to check your room locations.

Autonomous Workforce: Understand exactly how AI agents think and act so you can build and deploy autonomous AI with confidence.

Community Pavilion: Join sessions, panels, and micro-meetups all week.

The Hackathon: Build something real and compete for prizes on Tuesday, May 5 at 4:00 p.m. until midnight. Choose between a four-hour or eight-hour format.

Vibe Code Lounge, sponsored by NVIDIA: Walk away with a working app built in plain language in just 20 minutes. No registration required, just drop in.

• Stop by the ServiceNow University booth — and don't just browse, play. Our show floor activation puts AI-powered learning in your hands. Try AI Learning Guide and SimStudio firsthand, earn points through gamification, and walk away with a personalized learning path that keeps the momentum going long after Knowledge ends.


• Over 25 ways to learn at Knowledge 2026. Workshops, hands-on labs, and thought leadership sessions are all designed to meet you where you are and push you further. Whether you want to roll up your sleeves or hear from the sharpest minds in the industry, ServiceNow University has a session for you.


• Want to get more from your ServiceNow training investment? Let's talk.  Book a one-on-one meeting with a ServiceNow University learning consultant at Knowledge. No pitch, no pressure, just a focused conversation about where your team is today, where they want to go, and how to close the gap. Walk away with clarity on a learning strategy built around your organization's actual needs. 

Thursday, 6:30 p.m. - 9:30 p.m. | Sphere

You don't want to miss this epic celebration at Knowledge. Join us on Thursday evening, May 7, for an exclusive concert for Knowledge attendees with a DJ set from IDRIS and our headliner, the Backstreet Boys. And to add to the fun, wear your best white-out outfits for the Knowledge After Party.

Digital ticket information

If you haven’t already, visit your Attendee Portal to make your section selection for the Knowledge Party. The deadline is April 30 at 5:00 p.m. PT. After that time, ticketing will be closed and ticket section selection will no longer be available.

Tickets will be available on your Sphere Account Manager during Knowledge. No paper tickets will be issued, and tickets are non-transferable. We will send an email with instructions for your digital ticket.

For more information on ticketing, visit our FAQ and keep an eye out for emails onsite for further details.

Note: Sphere Las Vegas is a "no bag" facility. Large bags and backpacks are prohibited. Only small clutches, fanny packs, or purses no larger than approximately 6 x 6 x 2 inches are allowed. Your K26 badge and your digital ticket are needed for entry. No exceptions.