Summarize supplier agreements, draft responses, and present recommendations to accelerate procurement operations.
Cut through sourcing complexity with AI that summarizes requests, suggests suppliers, and drafts communications.
Resolve supplier issues faster with AI that summarizes cases, recommends next steps, and drafts responses.
Give finance and supply chain teams AI-powered summaries, recommendations, and response drafting across workflows.
Accelerate purchase order processing with AI that summarizes orders, flags exceptions, and drafts buyer communications.
Let employees get procurement help instantly through conversational AI, without opening a ticket or portal.
Configure and deploy source-to-pay workflows faster with AI guidance that reduces setup time and implementation complexity.
Help procurement fulfillers work faster with AI that surfaces context, summarizes cases, and recommends actions.
Manage and resolve procurement requests in one place, with AI that triages, routes, and tracks every case.
Handle invoice disputes and inquiries from intake through resolution, using AI to summarize and route each case.
Centralize supplier issues and inquiries with automated routing, AI summaries, and full case visibility.
Give suppliers a single place to submit documents, respond to requests, and stay up to date on open issues.
Connect ServiceNow source-to-pay workflows to your ERP systems for real-time data sync and end-to-end process continuity.
Give employees a unified place to browse, request, and track purchases—with built-in policy controls and approvals.
Automate sourcing requests and purchase workflows from intake through approval, reducing manual steps and cycle time.
Track committed and realized savings across procurement workflows with visibility that connects spend to outcomes.
Manage your active sourcing projects in one place, with real-time status, prioritization, and team coordination.
Create, track, and manage purchase orders with automated workflows that reduce exceptions and keep fulfillment on schedule.
Streamline day-to-day supplier interactions with structured workflows for onboarding, performance, and issue resolution.
Improve payment timing and terms with workflows that reduce late payments and capture early payment discounts.
Automate invoice capture, matching, and approval to reduce manual work and improve on-time payment rates.
Discover the power of AI agents that are built-in, not bolted on.
Take control of any AI from a central intelligent hub.
Open the full ServiceNow system of action to every AI agent in the enterprise.
Meet ServiceNow Otto, your AI assistant for work. You ask. Work gets done.
Turn data into AI-powered action with end-to-end governance.
Unify data and analytics on the ServiceNow AI Platform for ultra-fast workflow performance.
Enrich your insights with a single, intuitive experience for actionable analytics and reporting.
Unlock AI-powered self-service at scale with a unified portal for enterprise service delivery.
Keep users informed and engaged anytime, anywhere with intuitive mobile apps.
Optimize service operations with a unified, cloud-based platform across operations and service management.
Raise the bar on service delivery with a single data model for enterprise workflows.
Promote self-service with a single source for knowledge across the organization.
Streamline your workflows to reduce costs, increase productivity, and eliminate repetitive tasks.
Empower anyone to quickly extend solutions or build custom business apps.
Empower anyone to quickly extend solutions or build custom business apps.