Creator Studio release notes

  • Release version: Australia
  • Updated May 19, 2026
  • 2 minutes to read
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    Summary of Creator Studio release notes

    The ServiceNow® Creator Studio application enables business process experts to create request-based applications easily, bypassing traditional low-code development challenges. The Australia release brings enhancements that improve usability, accessibility, and identification of AI-generated components within Creator Studio.

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    Key Features

    • AI-generated Content Identification: Updated icons and AI gradient tokens clearly mark AI-generated apps and features, ensuring users can quickly recognize content influenced by Now Assist.
    • Accessibility Enhancements: Improved support for screen readers with accurate ARIA roles and labels on form elements, rich text areas, and modals. Keyboard navigation is enhanced to maintain focus within modal interactions, improving usability for users relying on assistive technologies.
    • Activation and Availability: Creator Studio is available through the ServiceNow Store. Customers must request installation via the store and verify entitlements to access the application.
    • Integration with Related ServiceNow Tools: Creator Studio apps can be managed and extended through App Engine Management Center and App Engine Studio. Additional integration is available with Catalog Builder, Form Builder, ServiceNow Studio, Workflow Studio, and Workspace to augment app complexity, customize forms, develop workflows, and address customer requests efficiently.

    Practical Benefits for Customers

    • Streamlines the creation of request-based applications with clear AI content identification, aiding governance and transparency.
    • Enhances accessibility, ensuring compliance and better experiences for users requiring assistive technologies.
    • Offers seamless integration with other ServiceNow development and management tools, allowing customers to build, customize, and manage applications within a connected ecosystem.
    • Accessible through the ServiceNow Store, enabling straightforward deployment and entitlement management.

    The ServiceNow® Creator Studio application guides business process experts through creating request-based applications, removing the barriers of traditional low-code development. Creator Studio was enhanced and updated in the Australia release.

    Creator Studio highlights for the Australia release

    • Distinguish AI-generated apps and features at a glance using updated icons.
    • Use improved screen reader support and keyboard navigation when interacting with forms and templates using assistive technologies.

    See Creator Studio for more information.

    Important:
    Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    UI changes

    Updated identifiers for AI-generated components
    AI gradient tokens are applied to specific components on the forms page to indicate when content has been generated or influenced by Now Assist. More easily identify AI-generated content consistently through the consistent and recognizable AI identity within Creator Studio.

    Activation information

    Install Creator Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    Check your entitlements to determine whether you have access to Creator Studio.

    Accessibility information

    The following updates were made to support accessibility:
    • Form elements now have accurate interactive ARIA roles, enabling screen readers to identify and announce them accurately.
    • Rich text area and form elements are now accurately labeled so screen readers can announce them correctly when focused.
    • Keyboard focus now remains within the expanded template preview modal for the duration of the modal interaction.
    • The rich text frame Long Description now has the correct label, enabling screen readers to identify and announce it correctly.

    Related ServiceNow applications and features

    App Engine Management Center
    Track and manage your Creator Studio requests, deployments, applications, and collaborative developers using App Engine Management Center.
    App Engine Studio
    Open Creator Studio apps in AES to add more complexity to the app, such as email notifications and additional security.
    Catalog Builder
    Create or edit a catalog item using a visual and guided experience.
    Form Builder
    Visually create, configure, and customize the different form views for your users using the form editor in Form Builder.
    ServiceNow Studio
    Extend base system solutions and create custom apps through ServiceNow Studio, which provides a unified experience for all ServiceNow development activities.
    Workflow Studio
    Integrate workflow authoring, configuring, and monitoring into a single-page experience.
    Workspace
    Address customer requests and issues in a workspace that provides a suite of tools where agents, case managers, help desk professionals, and managers work with tools to resolve customer needs.