Employee Slate release notes
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Summary of Employee Slate Release Notes - Australia Release
Employee Slate is an AI-first employee experience platform designed to enhance productivity by delivering a conversation-driven interface powered by Moveworks or Now Assist. The Australia release introduces a personalized, intelligent workspace that consolidates work-related information, tasks, and communications in one interactive environment accessible via the ServiceNow Store.
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Key Features
- Conversation-First Experience: Replaces traditional navigation with an AI-powered search bar and personalized canvas to support service delivery across departments.
- Employee Slate Home: A customizable homepage featuring an AI search bar and widgets such as To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar.
- Interactive Split View: Enables simultaneous viewing of conversations and related content like forms, articles, and tasks without losing context.
- Personalized Canvas: Employees can customize their workspace by managing widgets; administrators can lock essential widgets to ensure visibility.
- Tasks and Requests Consolidation: Aggregates tasks, approvals, and to-dos from multiple departments and external applications with AI-generated summaries.
- Employee Organizational Chart: Provides hierarchical views and detailed employee information with contextual AI assistance.
- Employee Communications: Features targeted, banner-style announcements linked to knowledge articles or resources, created and managed via a visual content library with AI-assisted content generation.
- Notifications: Includes 14 pre-configured notification types supporting bulk actions and grouping, enhancing task and approval tracking.
- Branding and Theming: Allows consistent application of logos and color schemes across Employee Slate, Moveworks, and Now Assist with live preview.
- AI-Powered Widget Builder: Enables creation of custom widgets through a prompt-driven interface with accessibility compliance embedded.
- Analytics and Reporting: Tracks user interactions and content engagement within Employee Slate using User Experience Analytics, including communications performance metrics.
- Search and Chat Integration: Integrates search results into chat, supports filtering and exploration, and pre-fills catalog forms in conversations for efficient task completion.
- Moveworks Integration: Provides enterprise-wide document search across popular platforms and supports multilingual assistance.
- Calendar and Schedule Management: Offers time-aware scheduling widgets showing meetings and upcoming holidays on the homepage.
Activation and Accessibility
Customers can configure Employee Slate through a setup experience accessible from the profile icon, enabling branding, data source configuration, and experience settings. The platform includes built-in accessibility compliance, ensuring that all AI-generated and custom widgets meet accessibility standards automatically.
Related ServiceNow Applications
- Employee Center and Employee Center Pro: Existing employee portals that remain supported for features not yet available in Employee Slate, with coexistence options.
- Now Assist: ServiceNow’s AI assistant providing contextual chat and notifications, integrated within Employee Slate.
- Moveworks: AI assistant platform enabling broad enterprise search and multilingual support within Employee Slate.
- Usage Insights: Analytics platform dedicated to Employee Slate for tracking user engagement and communication effectiveness.
ServiceNow AI Platform Licensing Tiers
Employee Slate features are available across three AI platform licensing tiers—Foundation, Advanced, and Prime—each offering progressively enhanced AI capabilities and autonomy according to customer entitlements.
Employee Slate is a new AI-first employee experience that boosts employee productivity, powered by Moveworks or Now Assist.
Employee Slate highlights for the Australia release
- Deploy a conversation-first employee experience with intelligent search and personalized interactions.
- Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar.
- Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations.
- Create a personalized workspace by managing widgets on your personal canvas along with some default widgets.
- Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications.
- Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities.
- Manage and create content from content library with conversational content generation.
- Navigate organizational hierarchies with an integrated search experience for detailed employee information access.
For more information, see documentation.
Important:
Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Australia release
- Conversation-first experience
- Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments.
- Employee Slate home
- Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar.
- Interactive split view
- Displays content alongside the conversation for seamless interaction with forms, articles, and tasks.
- Personalized canvas
- Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible.
- Tasks and requests
- Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist.
- Employee Org chart
- Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist.
- Employee communications
- Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources.
- Visual content authoring
- Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt.
- Employee Slate notifications
- Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping.
- Configure branding and theme
- Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel.
- AI-powered widget builder
- Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support.
- Analytics and reporting
- Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics.
- Search and chat
- Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion.
- Employee Slate for Moveworks
- Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant.
- Calendar and schedule management
- Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page.
Activation information
Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings.
For more information, see Employee Slate setup flow.Accessibility information
Employee Slate includes built-in accessibility compliance through the AI widget builder. Custom widgets automatically meet accessibility standards when created through the prompt-driven interface with design components that include accessibility features by default.