EMR Provider Directory Sync Sync release notes
The ServiceNow® EMR Provider Directory Sync application keeps Healthcare Operations organization, location, practitioner, and care-team data in sync with a FHIR R4 server on a schedule. EMR Provider Directory Sync is a new application.
EMR Provider Directory Sync highlights
- Keep Healthcare Operations organizations, business locations, practitioners, and care-team memberships in sync with a FHIR R4 server without manual maintenance.
- Import FHIR Organization, Location, Practitioner, and PractitionerRole resources on a configurable daily schedule, with delta syncs after the first full load.
- Track every sync run in a FHIR Sync Log, with per-resource status and record counts correlated by run.
- Classify imported organizations as internal or external business locations using an editable decision table.
See EMR Provider Directory Sync for more information.
EMR Provider Directory Sync features
- How the FHIR sync works
- A scheduled job runs an orchestration subflow that imports the four FHIR resources in dependency order and upserts them into the Healthcare Operations data model, keyed on the FHIR resource ID.
- Run the initial load
- After the initial full load, each run uses the previous successful run's timestamp as a watermark to import only resources changed since then.
- Monitor and troubleshoot FHIR sync runs
- Each run records one FHIR Sync Log row per resource type, with status, processed and skipped counts, and a shared correlation ID, so admins can monitor and troubleshoot syncs.
Activation information
Install EMR Provider Directory Sync by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
This application depends on the HL7 FHIR Spoke and on the Healthcare Operations and Healthcare and Life Sciences data-model applications. For the full list, see Prerequisites for the FHIR integration.
Plugin information
- New plugins
-
The following plugins are new in Australia:
EMR Provider Directory Sync (
sn_hcls_emr_sync): Keeps Healthcare Operations organization, location, practitioner, and care-team data in sync with a FHIR R4 server on a configurable schedule.