Interview management release notes

  • Release version: Australia
  • Updated May 15, 2026
  • 2 minutes to read
  • The ServiceNow® Interview management application streamlines the interview setup and scheduling process by minimizing manual tasks and improving efficiency. Interview management was enhanced and updated in the Australia release.

    Interview management highlights for the Australia release

    Australia Patch 3
    • Substitute yourself in interviews to eliminate the time and effort of offline coordination.
    • Track interview health and take timely actions from a unified interview health tracker.

    See Interview Management for more information.

    Important:
    Interview management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Australia release

    Australia Patch 3
    Substitute yourself as an interviewer
    Substitute yourself in interviews when you cannot attend it, to eliminate the time and effort of offline coordination. Initiate the substitution directly from the calendar invite or the application record page in Employee Center.
    Tracking interview health
    Proactively monitor interview health, identify issues, and prioritize resolutions. A configurable, extensible framework is used to define scenarios that help identify items that needs recruiters' attention on an interview record.

    Changed in this release

    Australia Patch 3
    Schedule an interview
    Schedule interviews more efficiently with auto-populated template variables that reduce manual email editing.
    Manage interviews
    Track applicants' responses to interview invites on interviews records directly.

    Activation information

    Install Interview management by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    The Hiring Core application provides essential data models and shared components for Hiring Experiences, and must be activated.