---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Telecommunications Customer 360 release notes

# Telecommunications Customer 360 release notes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Telecommunications Customer 360 application provides a unified interface that aggregates data from multiple systems into a single platform. See the following sections for release notes by version.

## About Telecommunications Customer 360 {#telecom-customer-360-rn__telecom-customer-360-rn-about}

* View all entities connected to a consumer or account as an interactive node map from the Telecommunications Customer 360 record page.
* Configure which entities appear in the map and what information displays on each node card.
{#telecom-customer-360-rn__ul_cqd_drf_lkc}

See [Telecommunications Customer 360](https://www.servicenow.com/docs/access?context=c360-land-page&version=brazil&pubname=brazil-telecom-media-technology&ft:locale=en-US) for more information.{#telecom-customer-360-rn__telecom-customer-360-rn-about-2}

## Activation and other requirements {#telecom-customer-360-rn__telecom-customer-360-rn-requirements-activation}

Activation information{#telecom-customer-360-rn__telecom-customer-360-rn-activation-info}
:   Install Telecommunications Customer 360 by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#telecom-customer-360-rn__telecom-customer-360-rn-requirements-info-1}
{#telecom-customer-360-rn__telecom-customer-360-rn-requirements-info-1}{#telecom-customer-360-rn__telecom-customer-360-rn-activation-details}

## Version x.x {#ariaid-title2}

The September 2026 release introduces the Party Relationship Center, an interactive node map displaying entities connected to a consumer or account.

### What's new {#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-new}

[Party Relationship Center](https://www.servicenow.com/docs/access?context=c360-prc-overview&version=brazil&pubname=brazil-telecom-media-technology&ft:locale=en-US){#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-new-feature-1}
:   View the network of entities connected to a consumer or account, including billing accounts, sold products, related parties, and active cases as an interactive node map from any Telecommunications Customer 360 record page.
{#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-new-list}

### Plugin information {#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-plugin-info}

New plugins{#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-new-plugins}

:   (): {#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-new-plugin-1}

{#telecom-customer-360-rn-2026-09__telecom-customer-360-rn-2026-09-plugin-details}