Workforce Optimization for HR release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The ServiceNow® Workforce Optimization for HR simplifies the daily routine of HR Agent Managers to develop high-performing teams by optimizing schedules and work assignments, respond to ad hoc changes in real time, manage time-off requests and providing the skills they need to succeed—all in one workspace. This application is currently supported for the australia release, but it will be deprecated in a future release.

    Plugin information

    Plugins planned for deprecation

    The following plugins are planned for deprecation in a future release:

    Workforce Optimization for HR (com.sn_hr_wfo): Planned for deprecation in July 2027. There is no replacement for this application as of now.