Now Assist for App Engine release notes

The ServiceNow® Now Assist for App Engine application enables creators to enhance custom applications with AI assets that app users can leverage at runtime. Now Assist for App Engine was enhanced and updated in the Australia release.

Now Assist for App Engine highlights for the Australia release

If you have a Now Assist for Creator subscription, you can create AI assets conversationally using Build Agent.

See Now Assist for App Engine for more information.

Important:

Now Assist for App Engine is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

New in the Australia release

Create AI assets conversationally with Build Agent

If you have a Now Assist for Creator subscription, you can leverage the power of Build Agent to conversationally create agentic workflows, AI agents, and skills for custom apps.

ServiceNow product tiers

The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:

• Foundation: AI basics to deliver insights
• Advanced: AI to boost productivity across relevant use cases
• Prime: Act autonomously with all AI assets and create your own

Depending on your entitlements, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

Activation information

Install Now Assist for App Engine by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Related ServiceNow applications and features

AI Agent Studio

With the ServiceNow®AI Agent Studio application, you can create, manage, or test AI agents and agentic workflows all in one place.

Now Assist

ServiceNow® Now Assist uses generative AI that is designed to enhance user productivity and efficiency through conversation and proactive experiences.

Overview tab in Now Assist Admin

The Now Assist Admin console provides you with quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist applications and features.

Now Assist AI agents

The ServiceNow® Now Assist AI agents are entities that mimic human-like intelligence by using large language models (LLMs).

Now Assist for Creator

ServiceNow® Now Assist for Creator includes generative and agentic AI capabilities that can make developing on the ServiceNow AI Platform more efficient.

Now Assist Skill Kit

The ServiceNow® Now Assist Skill Kit enables you to create and publish custom prompts and skills for Now Assist.