No matter the business, no matter the industry, employees are crucial to an organization’s success. However, this wasn’t always well understood. In the 18th century during Europe’s industrial revolution, industry leaders Robert Owen and Charles Babbage began to make note of the connection between employee wellbeing and improved business growth. They concluded that without happy, healthy employees, organizations simply could not endure.
Modern views on employee experience and satisfaction have come a long way, but they all relate back to those early ideals championed by Owen and Babbage: If you improve the employee experience, you improve your business.
Human resources management (HRM) is a strategic approach to maximizing employee performance and employee experience by focusing on effective staffing, onboarding, deploying, and overseeing of the workers within an organization.
HRM is often referred to simply as HR (human resources), which also lends its abbreviation to the department within a company which is generally responsible for managing employee policies.