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Analyst Report

The Total Economic Impact™ of ServiceNow Strategic Portfolio Management

It’s vital that organizations are capable of adapting quickly to change. But how can business leaders gain a competitive advantage against constant disruption? ServiceNow® Strategic Portfolio Management (SPM) empowers and enables organizations to respond faster to change by successfully aligning strategy to day-to-day work.

The Total Economic Impact™ Of ServiceNow Strategic Portfolio Management, a commissioned study conducted by Forrester Consulting on behalf of ServiceNow, examines the cost savings and business benefits of SPM by pulling insights from six representatives across five companies. Inside, you’ll learn more about interviewees’ experiences and results using SPM.
Read this study to determine if SPM is right for you and explore how SPM helped customers better respond to change. Over three years, a composite organization representative of interviewed customers reaped benefits such as:
  • 365% return on investment
  • $10.2M reduction on nonproductive spend
  • $9.7M faster time to value
  • $4.5M improved efficiency for documenting Agile sprint cycles
  • And more
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