Grants Management release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
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    Summary of Grants Management release notes

    The Grants Management application on the ServiceNow Store is designed to help government agencies and organizations streamline and simplify the entire grant program lifecycle. It addresses common challenges such as outdated systems, fragmented data, workflow inefficiencies, and lack of end-to-end visibility. Regular updates enhance the management of grant programs, applications, reviews, funding, and communications.

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    Key Features

    • Configurable Program Stepper: The Program Lifecycle Stepper can now be enabled or disabled per instance, allowing you to control how the program journey is visually presented. It is off by default.
    • Flexible Program Budgets: Set up programs with multiple awards and variable payout amounts. You can allocate funding across awards in different ways (single, multiple equal, or multiple variable awards). Budget changes automatically update award totals, funding records, and validations.
    • Easier Document Review: Reviewers can request corrected documents directly, with related tasks created automatically. An "Undo" option allows flagged documents to be sent back for verification, reducing errors and speeding up corrections.
    • Rolling Grant Application Submissions and Approvals: Enables incremental funding decisions by submitting or declining recommendations for subsets of scored proposals without waiting for the full portfolio to complete review.
    • Release Result Letters per Proposal: Supports communication of decisions individually in rolling grant approval scenarios.
    • Applicant and Reviewer Portals: Applicants can view/download decision letters and merit summaries, and accept or decline awards directly. Reviewers get a dedicated interface for scoring, tracking, and managing applications.
    • Playbooks and Guided Setup: Visual, step-by-step playbooks assist Grant Program Managers in setting up programs, including choosing reviewer groups and result letter templates.
    • Funding Programs Container: A new top-level container aligns grants to legislated initiatives, centralizes budgets, and enables reporting across multiple programs.

    Improvements and Fixes

    • Localization updates, accessibility improvements, and various defect fixes to enhance functionality and user experience.
    • UI updates including fixes for the Coral Theme and custom activity user interfaces.

    Practical Benefits for ServiceNow Customers

    These enhancements allow you to manage grant programs more flexibly and efficiently, control program display options, handle complex budgeting scenarios, and improve the document review cycle. Incremental funding decisions and better communication tools streamline the grant lifecycle, reducing delays. The dedicated portals improve transparency and interaction for both applicants and reviewers. Playbooks simplify program setup, ensuring consistent and guided implementation. Overall, these updates support better control, visibility, and collaboration in managing grants using ServiceNow.

    Version history for the Grants Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.41.0 - July 2026
    • This release introduces flexibility in how you manage program budgets and review documents, along with other enhancements.
    • Changed:
      • Configurable program stepper: The Program Lifecycle Stepper can now be turned on or off per instance, giving you control over how the program journey is displayed. It's off by default.
      • More flexible program budgets: You can now set up programs with multiple awards and variable payout amounts, and choose how funding is allocated across awards (single award, multiple equal awards, or multiple variable awards). Budget changes now flow through automatically to award totals, funding records, and validation.
      • Easier document review: Reviewers can now request a corrected document directly, with the related task created automatically. If a document is flagged by mistake, a new "Undo" option sends it back for verification, making corrections quicker and less error-prone.
    • Fixed: Bug fixes
    Version 1.31.1 - June 2026
    • Rolling grant application submissions and approvals let you submit funding or decline recommendations for any scored proposal subset, enabling incremental funding decisions without waiting for the entire proposal portfolio to complete review.
    • Release result letters per proposal for rolling grant approval scenarios in Grants Management.
    • Defect fixes
    Version 1.22.0 - May 2026
    • Defect fixes
    • Updated missing translations for UI text
    Version 1.21.5 - April 2026
    Defect fixes for localization, functional, and accessibility issues.
    Version 1.21.0 - February 2026
    • V1 Enhancements
      • Applicant Experience Enhancements
      • Program Manager Productivity
      • Merit Review & Scoring Improvements
      • Flexible Funding Workflows
      • Document Management Enhancements
      • UI and System Updates
    • Funding Programs: New top‑level container to align grants to legislated initiatives, centralize budgets, and report across multiple programs
    Version 1.2.0 - August 2025
    • Reviewer Service Portal: A dedicated interface for reviewers to score, track, and manage applications.
    • Grants Management Portal > Results Tab: Applicants can now view and download decision letters and merit summaries, and accept or decline awards directly in the portal.
    • Playbooks: Visual, step-by-step setup guidance for Grant Program Managers.
      • New Phases Added:
        • Evaluate: Conduct merit review activities and build funding proposals.
        • Decision: Communicate decisions using result letter templates, including merit review summaries and decision reasons.
      • New Activities in Setup Playbook:
        • Choosing reviewer groups.
        • Selecting result letter templates.
    Version 1.0.6 - August 2025
    Fixed: Coral Theme Uptake Fixes for Custom Activity UIs.
    Version 1.0.2 - May 2025
    The Public Sector Digital Services (PSDS) Grants Management Playbook enables government agencies to simplify and streamline grant program set-up, management, application intake, and screening. This application helps alleviate many of the systemic challenges government grant programs face today, including outdated grant-making systems, data fragmentation, workflow bottlenecks, and end-to-end visibility.