Oracle HCM Cloud spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Oracle HCM Cloud spoke release notes

    The Oracle HCM Cloud spoke integration for ServiceNow provides a comprehensive set of actions and AI agents to connect ServiceNow workflows with Oracle HCM Cloud data and services. It enables customers to automate HR-related processes such as employee lookups, payroll, benefits, absences, and more, leveraging both prebuilt actions and AI agents for enhanced functionality.

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    Key Features

    • Extensive Action Library: The spoke includes numerous actions for accessing Oracle HCM data, including employee details, payroll information, benefits, absences, organizational data, compensation, and atom feed lookups.
    • AI Agents Integration: Multiple AI agents have been introduced and enhanced over time to facilitate intelligent automation, such as role masking and sample AI agent workflows.
    • Authentication Improvements: Supports OAuth JWT grant type and authentication templates to ensure secure and flexible connectivity.
    • Performance Enhancements: Several releases have focused on improving installation performance and streamlining data queries.
    • Security Updates: Regular security patches address vulnerabilities, including fixes to non-glide ACLs and system property vulnerabilities.
    • New and Updated Actions: Periodic addition of new actions responding to evolving Oracle HCM Cloud capabilities, such as absence reason retrieval, legislative data lookup, and total rewards queries.

    Practical Benefits for ServiceNow Customers

    • Seamlessly integrate Oracle HCM Cloud data into ServiceNow workflows to enhance HR process automation.
    • Utilize prebuilt AI agents to reduce manual effort and improve accuracy in HR operations.
    • Maintain secure and compliant connections through updated authentication methods and security patches.
    • Benefit from ongoing enhancements that improve performance and add functionality, ensuring the spoke remains aligned with Oracle HCM Cloud updates.
    • Access sample workflows and remote tables to accelerate adoption and customization.

    Version History Highlights

    • Version 4.5.0 (June 2026): Security patch for non-glide ACLs.
    • Version 4.4.0 (April 2026): Added role masking to AI agents and sample AI agent workflow.
    • Version 4.3.0 (December 2025): Added 10 new AI agents.
    • Version 4.0.0 (November 2023): Added 7 new actions and enhanced authentication with OAuth JWT grant type.
    • Earlier versions: Introduced core actions for employee, position, payroll, and benefits lookups, along with remote tables and continuous fixes.

    Next Steps

    ServiceNow customers should verify system requirements and family compatibility on the ServiceNow Store before upgrading. Leveraging the latest version ensures access to security fixes, new features, and performance improvements that optimize integration with Oracle HCM Cloud.

    Version history for the Oracle HCM Cloud spoke integration on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.5.0 - June 2026
    Security patch for non-glide ACLs
    Version 4.4.0 - April 2026
    • Fixed: Added role masking to the OOTB AI Agents
    • Added a sample AI Agent Workflow
    Version 4.3.1 - March 2026
    Security fix on a system property vulnerability.
    Version 4.3.0 - December 2025
    Added 10 new AI Agents
    Version 4.2.0 - August 2025
    • Fixed: "Look up benefits enrollment specialist" Agent returns a 500 from the subflow when there are no user benefits
    • Added:
      • Absence Reason in Request time off action
      • LegalEmployerName in Look Up Workers Stream data stream output
      • Actions to retrieve absence reason and absence type
    Version 4.1.1 - January 2025
    Fixed: Status output from Get Oracle Cloud HCM Object metadata action.
    Version 4.1.0 - November 2024
    Added/updated 5 actions.
    Version 4.0.1 - December 2023
    Fixed:
    • Unable to add multiple query parameters in the input of Look up Workers Stream action.
    • Missing OOB 'report_view' ACLs for Multiple Table.
    • Omit if the Empty check box is not checked for the Authorization header in Look up Atom Feeds Employees Newhire Stream action due to which JWT is working but basic auth is not working.
    Version 4.0.0 - November 2023
    Added: 7 new actions, authentication template, and OAuth JWT grant type.
    Version 3.3.0 - May 2023
    Improved installation performance.
    Version 3.2.2 - November 2022
    Patch release of Oracle HCM Cloud Spoke for IntegrationHub. This version includes a fix to improve the installation performance of the spoke.
    Version 3.2.1 - March 2022
    New: Fields at actions 'Look up Workers Stream' and 'Look up Active And Inactive Workers Stream'.
    Version 3.2.0 - February 2022
    • New: Added two new actions
      • Look up Payslip
      • Look up Legislative Data Group
    Version 2.5.0 - November 2021
    • New: This version adds a new action 'Look up Organization Payment Method'
    • Changed:
      • Changes to citizenship status
      • Performance improvements to Total Rewards
    • Fixed: Fixes to Time-Off Balance and filtering inactive workers.
    Version 2.4.0 - October 2021
    • New:
      • Added four new actions.
      • Added a remote table.
    • Changed: Updated the "Look up Workers Stream" action.
    Version 2.1.0 - July 2021
    Added the "Look up Total Rewards" action and updated the "Look up Payroll" action.
    Version 1.0.2 - May 2021
    • More actions are added:
      • Look up Record Details
      • Look up Benefit Enrollments
      • Look up Individual Compensation
      • Look up Atom Feeds for
        • Employees Assignments
        • Employees Newhire
        • Employees Termination
        • Locations
        • Organizations
      • Look up Departments
      • Look up Employee Assignments
      • Look up Holiday Calendar
      • Look up Locations
      • Look up Workers
      • Look up External Bank Accounts
      • Look up Payroll
      • Look up Payroll Elements
    • Two sample remote tables:
      • Holiday calendar
      • New positions
    Version 1.0.0 - October 2020
    • Highlights of the Oracle HCM spoke: Actions
      • Look up Positions
      • Look up Jobs
      • Look up Employees
      • Look up Atom Feeds Employee Update
      • Look up Atom Feeds Jobs
      • Look up Atom Feeds Positions