Tag Governance release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Tag Governance Release Notes

    The Tag Governance application in ServiceNow helps customers establish, enforce, and manage tagging policies across on-premises and cloud IT resources. It supports consistent tagging compliance, improves visibility into tag usage, and ensures better governance of Configuration Items (CIs) through policy enforcement and audit capabilities. The release notes document key updates, performance improvements, new features, and fixes from initial release through the latest version 1.10.0 (June 2026).

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    Key Features and Enhancements

    • Tag Policy Management: Define and enforce tagging policies uniformly across multiple cloud platforms and on-premises resources using flexible policy types, including a new "Tag Category" type to group similar tag keys with regex patterns.
    • Dashboard and Insights: The Tag Governance Insights dashboard was redesigned (v1.9.0) to consolidate data visualization into a single, improved interface, including new filter types such as policy type for better compliance tracking.
    • UI Improvements: Support for a dark theme and migration to a new UIB interface enhances usability and visual experience.
    • Task and Audit Management: Features like customizable task creation during policy runs reduce redundant remediation tasks. Audit optimizations prevent data pile-up and improve system stability by controlling unnecessary audit record creation.
    • Cloud Integration Enhancements: Event-driven tag audits now support AWS Load Balancers and Azure resource changes, improving real-time compliance tracking. Fixes address issues with AWS assume role and Azure tag event processing.
    • Role and Access Control: Role granularity was enhanced, and the 'itil' role was removed from the tagadmin role to refine permissions.

    Performance and Stability Improvements

    • Significant improvements to the Insights dashboard's performance.
    • Optimized popular tags calculation and audit processes for better responsiveness.
    • Implemented cascade rules to clean up related records when CIs are deleted, maintaining data integrity.
    • Periodic cleaning of run history tables to optimize database size and performance.

    Known Issues and Workarounds

    A known issue exists where the 'Tag Governance Insight' card in the Discovery Admin Workspace does not redirect properly after app upgrade. Customers are advised to refer to KB0561766 for a workaround.

    Practical Benefits for ServiceNow Customers

    • Enables consistent application of tagging policies across hybrid environments, ensuring better asset tracking and cost management.
    • Improves compliance visibility with enhanced dashboards and reporting tools.
    • Reduces operational overhead through automated remediation task management and system optimizations.
    • Supports cloud-native events for more accurate and timely tag audits.
    • Enhances user experience with UI improvements and role-based access refinement.

    Version history for the Tag Governance application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.10.0 - June 2026
    • Removed: Removed the itil role from the tag_admin role.
    • Fixed: Improved the performance of the Tag Governance Insights dashboard.
    Version 1.9.0 - March 2026
    • New: A new filter type called policy type has been added to the 'Overall compliance status across CIs' widget on the Tag Governance Insights dashboard.
    • Changed: The Tag Governance dashboard has been redesigned to display all data on the Tag Governance Insights dashboard, replacing the previous three-tab (Overview, Policy View, and Efficacy) structure. The new design provides improved visualization and navigation.
    • Removed: The three-tab—Overview, Policy View, and Efficacy—structure of the Tag Governance dashboard has been removed.
    • Known Issue:When users select the 'Tag Governance Insight' card on the Insights page of the Discovery Admin Workspace, the tag governance store app upgrade link does not redirect as expected.Refer to KB0561766 for the workaround.
    Version 1.8.0 - December 2025
    Changed: Added granularity to the roles. No changes to the admin role.
    Version 1.7.0 - August 2025
    • New: New policy type-- "Tag Category--introduced to group similar tag keys using Regex.
    • Fixed:
      • The following issues were fixed for tag policy audits on GCP: Duplicate findings and incorrectly missing tag key.
      • Tag Dashboard: Data is now populated for ratings and CI coverage trends widgets.
    Version 1.5.0 - November 2024
    • New: A dark theme for UI is now supported.
    • Changed: Migrated the tag governance dashboard to a new and improved UIB interface.
    • Fixed:
      • Improved tag filter to handle cases where an item has more than one key.
      • Implemented a cascade rule to delete all related records when a CI is deleted.
    Version 1.1.7 - August 2024
    • New: A dark theme for UI is now supported.
    • Changed: Migrated the tag governance dashboard to a new and improved UIB interface.
    • Fixed: Improved tag filter to handle cases where an item has more than one key.
    • Implemented a cascade rule to delete all related records when a CI is deleted.
    Version 1.1.6 - February 2024
    • New:
      • Enhanced Task Management: Introduced a new system property, allow_new_cert_follow_on_task, allowing customization of task creation during policy runs for non-compliant CIs, reducing task redundancy.
      • Tag Governance Admin Options: Added options during policy setup and in system properties for admins to control Tag policy compliance visibility in the overall CI compliance status and manage new task creation for non-compliant CIs.
      • Table Cleaner for Run History: Implemented a table cleaner for sn_itom_tag_policy_run to periodically remove old runs, optimizing data management in Tag Governance.
    • Changed:
      • Tag Compliance Status Handling: Modified behavior to avoid unnecessary records in cert_audit_result table, improving system stability. The 'Save cert audit results' checkbox is clear, as the default setting for creating new Tag policies. Existing policies prior to upgrade are unaffected by this change, but they can be modified by the tag policy administrator as needed.
      • Improved Popular Tags Logic: Enhanced popular tags calculation logic for quicker processing and reduced queries, contributing to improved system performance.
      • Audit Optimization: Disabled audits for deletes in sn_itom_tag_policy_compliance_listing and sn_itom_tag_policy_run_listing tables to optimize system performance.
      • CMDB classes support: Now the OS templates (vm images, the cmdb_ci_os_template class) is also supported in tag policy evaluation
    • Fixed:
      • Data Pile-up Prevention: Addressed issues related to potential data pile-up and system stability by ensuring unnecessary records are not inserted into the cert_audit_result table.
      • Event driven updates for AWS LB: Events from AWS Load Balancers (ALB, NLB) processed for tag changes correctly now
      • Quality improvements: many minor product issues
    • Removed: Audit Record Visibility: Hidden the link to Tag Gov policy results under Related Links when the 'Save cert audit results' checkbox is clear, signifying the exclusion from overall compliance status.
    Version 1.1.5 - May 2023
    • New:
      • Dark theme support when Next Experience mode is enabled
      • Event driven tag audit supported with Azure Resource Changes processing
    • Fixed: Tag remediation supported with AWS Assume role to update tags of resources in member accounts in AWS cloud
    Version 1.1.3 - February 2023
    • Changed:
      • Added a tool tip in the Remediation form to inform the users that the update tags to cloud feature is only available in the with ITOM Governance license.
      • Access the configuration item (CI) properties in the key-value policy type script.
      • For example, use ci.name.toString() in the script to access the name of the CI.
      • Performance improvements to the Update Compliance Listing status business rule
    • Fixed:
      • Issues that led to failed processing of the Azure tag removal events.
      • Issues that led to failed processing of the Azure tag change events.
      • Issues that prevented purging of the non-operational or retired CIs from the Tag dashboard causing performance issues.
      • Issues in the Tag Governance Policies that prevented the audit tasks from getting the correct User or User Group assignments on policy audit failure.
      • Issues that caused the Remediate Tags action to delete additional tags that aren't part of the failed audit.
    Version 1.1.0 - July 2021
    New: Use the Tag Governance app to establish your tagging policies for all your IT Resources. Tags are the key-value pairs associated to your on-premises and cloud resources. Most companies have cloud tagging policies, this app helps to setup tagging policies consistently for all clouds and non-cloud resources too.