Docusign eSignature Spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Docusign eSignature Spoke release notes

    The Docusign eSignature Spoke for ServiceNow IntegrationHub is a comprehensive solution enabling automation of DocuSign digital signature workflows within ServiceNow. It supports sending contracts, tax forms, non-disclosure agreements, and other documents for signature, either as ad-hoc attachments or via existing DocuSign templates. The spoke tracks real-time signing and envelope statuses, improving signature process visibility and efficiency.

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    Customers can leverage this integration to streamline digital signature management, automate envelope and recipient handling, and trigger ServiceNow workflows based on DocuSign events.

    Key Features

    • Document and Envelope Management: Actions to send ad-hoc signature requests, generate embedded sending URLs, lock/unlock envelopes, resend envelopes, and bulk send to multiple recipients.
    • Recipient Handling: Lookup, add, remove, and upsert envelope recipients, with support for multiple and carbon copy recipients in one call.
    • Real-Time Status Tracking: Updates on recipient signing status and envelope status are available in real time, enhancing visibility.
    • Template Integration: Populate existing DocuSign templates automatically and manage signature positioning precisely with support for absolute signature positioning.
    • IntegrationHub Triggers: New triggers appear in the Flow designer to initiate flows based on DocuSign events, available from the Xanadu release onward.
    • AI Agent Support: Introduced AI Agents to enhance automation capabilities, with removal of surplus subflows for optimization.
    • Attachment Support: Send ad-hoc signature requests with attachments larger than 12.5MB and attach combined signed documents back to ServiceNow records, with options to include certificates.
    • Security and Access: Role-based access control and authentication templates simplify setup and secure the integration.

    Important Updates and Fixes

    • Streamlined ACLs to improve security handling.
    • Fixes for input handling, reminder settings, and system defaults in signature request actions.
    • Enhanced sandbox access and patch releases addressing bugs and performance improvements.
    • Branding aligned with DocuSign changes, including spoke name and icon updates.
    • Support for REST 2.1 inbound webhook event notifications to improve event handling.

    Practical Benefits for ServiceNow Customers

    ServiceNow customers using the Docusign eSignature Spoke can expect a robust, automated signature solution seamlessly integrated into their platform. The spoke enables efficient document routing, status tracking, and recipient management, reducing manual effort and improving compliance. The integration’s triggers allow automated workflows to react instantly to signature events, ensuring timely processing. With improvements in attachment size handling and AI enhancements, customers can handle complex signature scenarios easily.

    Regular updates and fixes ensure reliability, security, and alignment with DocuSign’s evolving platform, supporting customers in maintaining a smooth, up-to-date digital signature process within ServiceNow.

    Version history for the Integration Hub Docusign eSignature Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.4.1 - June 2026
    Fixed: Streamline ACLs
    Version 4.3.0 - May 2026
    • Changed: Action: Add support for Certified Delivery for Send Adhoc Signature Request to Users – Inline action
    • Fixed: Actions: Send Adhoc Signature Request to User, Send Adhoc Signature Request to Users - Inline, Subflow: Send employment offer to candidate using DocuSign template
    Version 4.2.2 - February 2026
    • Fixed:
      • Actions:
        • Generate Embedded Sending URL
        • Send Adhoc Signature Request to Users - Inline
    Version 4.2.1 - October 2025

    New: AI Agents.

    Fixed:

    • Defect: Warning message in logs for some actions
    • Defect: Handle data input for Array.Object that contains nested Array.Object
    • Action: Send Adhoc Signature Request to User action now supports attachments larger than 12.5MB

    Removed: Surplus subflow from AI Agent.

    Version 4.1.0 - August 2025
    • New: Actions: Lock Envelope, Unlock Envelope, Resend Envelope, Upsert Envelope Recipients
    • Changed: Actions: Look up Recipients in an Envelope, Remove Recipient from Envelope
    Version 4.0.3 - July 2025
    Fixed: Event Source, Triggers status set to Published.
    Version 4.0.2 - March 2025
    Fixed input to set reminder and system defaults for the "Send Adhoc Signature Request to Users - Inline" action.
    Version 3.3.1 - March 2025

    Fixed input to set reminder and system defaults for the "Send Adhoc Signature Request to Users - Inline" action.

    Version 4.0.1 - February 2025
    • New: Added Triggers that will show up in the Trigger picker while authoring Flows to trigger Flows based on Docusign Events.
    • Note: The Triggers are only available Xanadu and onward releases.
    Version 3.3.0 - February 2025
    New: Action: Generate Embedded Sending URL.
    Version 3.2.1 - December 2024
    Fixed: Create User action.
    Version 3.2.0 - November 2024
    Fixed: Sandbox access for client.
    Version 3.1.3 - October 2024
    Fixed 2 bugs.
    Version 3.1.2 - June 2024
    • Changed:
      • Spoke name is changed from "DocuSign eSignature Spoke" to "Docusign eSignature Spoke" to align with Docusign branding changes
      • Spoke icon is changed from an older to the new one to align with Docusign's branding changes
    Version 3.1.1 - May 2024
    Provides a robust solution for easily automating DocuSign for digital signatures. Send contracts, non-disclosure agreements, tax forms, or anything your company needs. Provides automation to send ad-hoc documents uploaded as an attachment for signature. Then, the end users can choose to attach the documents to a ServiceNow Record. Additionally, provides the ability to populate an existing template in DocuSign, track the recipient's signing status, and envelope status in real-time.
    Version 3.0.0 - February 2024
    New: Actions for BulkSend to manage the sending of envelopes to multiple recipients.
    Version 2.6.2 - August 2023
    New: Support for absolute positioning of signature (x,y precise).
    Version 2.6.1 - June 2023
    Fixed: Issue related to document_id data type.
    Version 2.6.0 - May 2023
    • Changed:
      • Action: Attach Combined Document to ServiceNow Record - You can choose whether to include the certificate in the combined document or not.
      • Handles envelop cancelled incoming event.
    Version 2.4.2 - September 2022
    Fixed: Patch version of DocuSign Spoke for Integration Hub. This version includes fixes to improve the installation performance, pre-processing error at embedded Signing without signing recipient, and changes to canceling or voiding the envelope sent for DocuSign eSignature.
    Version 2.4.1 - March 2022
    New: This version adds functionality to upload the transient document and Anchor Tabs support for parallel document signing.
    Version 2.2.1 - December 2021
    • Fixed: Patch release of DocuSign Spoke for IntegrationHub. This version includes security-related changes and fixes the below issues:
      • Character limitation at email subject.
      • Method 'Look up Fields' not returning tabLabel and pageNumber for radio button.
      • Duplicate recipients created when same person is repeated twice in Serial Signing.
    Version 2.2.0 - October 2021
    • New:
      • Actions now support multiple recipients and carbon copy recipients in one call.
      • Now support REST 2.1 inbound webhook event notification from DocuSign.
      • Added authentication configuration template for easier setup.
      • Added a sample inbound subflow to showcase how to build a workflow from DocuSign to ServiceNow.
    Version 2.1.0 - August 2021
    • New action:
      • Look up Fields action to get list of all fields in 1 action call.
      • Set field Values action to set all fields in 1 action call.
      • Reflect the latest actions above in Get and Set Values for Docusign PDF Template subflow to improve integration efficiency
    Version 2.0.3 - June 2021
    This is a patch release of DocuSign Spoke for IntegrationHub. This release includes a fix for cross-scope privilege to variables.
    Version 2.0.1 - April 2021
    This is a patch release with a couple of fixes for the Docusign Spoke
    Version 2.0.0 - November 2020
    • New: Actions and subflows
    • Changed: Updates to existing actions and subflows
    Version 1.2.2 - June 2020
    Patch release of DocuSign spoke for IntegrationHub.
    Version 1.2.1 - February 2020
    • New actions:
      • Get Documents In An Envelope
      • Get Recipients In An Envelope
      • Get List of Documents
    • New features:
      • Real time update recipient signing status and the envelope status in the DocuSign spoke
      • Dynamic inputs to discover documents
      • Restrict access to accounts based on user roles and attributes
    Version 1.2.0 - November 2019
    Added new actions and features to the DocuSign Spoke New Actions: Get Documents In An Envelope Get Recipients In An Envelope Get List of Documents New Features Real time update recipient signing status and the envelope status in the DocuSign Spoke Dynamic inputs to discover documents Restrict access to accounts based on user roles and attributes
    Version 1.1.6 - August 2019
    Licensing patch for the DocuSign spoke on Integration Hub
    Version 1.1.4 - March 2019
    • Provides a robust solution for easily automating DocuSign for digital signatures
    • Send contracts, non-disclosure agreements, tax forms, or anything your company needs
    • Provides automation to send adhoc documents uploaded as an attachment for signature
    • Provides the ability to populate an existing template in DocuSign.