Docusign eSignature Spoke release notes

  • Release version: Store
  • Updated July 9, 2026
  • 4 minutes to read
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    Summary of Docusign eSignature Spoke release notes

    The Docusign eSignature Spoke is an IntegrationHub spoke available on the ServiceNow Store designed to automate digital signature workflows using DocuSign’s platform. It enables ServiceNow customers to send contracts, agreements, tax forms, and other documents for signature with real-time tracking of recipient signing status and envelope status within ServiceNow.

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    Key Features

    • Automation for sending ad-hoc documents and populating existing DocuSign templates.
    • Support for multiple recipients, carbon copy recipients, and bulk sending of envelopes.
    • New actions in recent versions include Lock/Unlock Envelope, Resend Envelope, Upsert Envelope Recipients, Generate Embedded Sending URL, and Certified Delivery options.
    • Integration with AI Agents and enhanced handling of large attachments (over 12.5MB).
    • Support for REST 2.1 inbound webhook events to trigger ServiceNow flows based on DocuSign events.
    • Ability to position signatures precisely using absolute (x,y) coordinates and use of Anchor Tabs for parallel signing.
    • Security improvements and role-based access control to restrict account access.
    • Dynamic inputs to discover documents and real-time updates on recipient and envelope statuses.

    Recent Updates

    • Version 4.4.3 (July 2026): Fixed processing of Carbon Copies and Certified Deliveries.
    • Version 4.3.0 (May 2026): Added Certified Delivery support for inline Send Adhoc Signature requests.
    • Version 4.2.1 (October 2025): Introduced AI Agents and support for larger attachments in signature requests.
    • Version 4.1.0 (August 2025): Added envelope management actions like Lock, Unlock, Resend, and Upsert Recipients.
    • Version 4.0.1 (February 2025): Added new triggers for DocuSign events to initiate ServiceNow flows (available from Xanadu release onward).

    Practical Benefits for ServiceNow Customers

    By using the Docusign eSignature Spoke, customers can streamline and automate their document signing processes directly within ServiceNow workflows. This reduces manual effort, ensures real-time visibility of signature progress, and enhances compliance by managing digital signature lifecycle events efficiently. The integration supports complex signing scenarios including bulk sends, certified deliveries, and precise signature placements, making it suitable for various enterprise use cases.

    Version history for the Integration Hub Docusign eSignature Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.4.3 - July 2026
    Fixed: Carbon Copies, Certified Deliveries processing
    Version 4.4.1 - June 2026
    Fixed: Streamline ACLs
    Version 4.3.0 - May 2026
    • Changed: Action: Add support for Certified Delivery for Send Adhoc Signature Request to Users – Inline action
    • Fixed: Actions: Send Adhoc Signature Request to User, Send Adhoc Signature Request to Users - Inline, Subflow: Send employment offer to candidate using DocuSign template
    Version 4.2.2 - February 2026
    • Fixed:
      • Actions:
        • Generate Embedded Sending URL
        • Send Adhoc Signature Request to Users - Inline
    Version 4.2.1 - October 2025

    New: AI Agents.

    Fixed:

    • Defect: Warning message in logs for some actions
    • Defect: Handle data input for Array.Object that contains nested Array.Object
    • Action: Send Adhoc Signature Request to User action now supports attachments larger than 12.5MB

    Removed: Surplus subflow from AI Agent.

    Version 4.1.0 - August 2025
    • New: Actions: Lock Envelope, Unlock Envelope, Resend Envelope, Upsert Envelope Recipients
    • Changed: Actions: Look up Recipients in an Envelope, Remove Recipient from Envelope
    Version 4.0.3 - July 2025
    Fixed: Event Source, Triggers status set to Published.
    Version 4.0.2 - March 2025
    Fixed input to set reminder and system defaults for the "Send Adhoc Signature Request to Users - Inline" action.
    Version 3.3.1 - March 2025

    Fixed input to set reminder and system defaults for the "Send Adhoc Signature Request to Users - Inline" action.

    Version 4.0.1 - February 2025
    • New: Added Triggers that will show up in the Trigger picker while authoring Flows to trigger Flows based on Docusign Events.
    • Note: The Triggers are only available Xanadu and onward releases.
    Version 3.3.0 - February 2025
    New: Action: Generate Embedded Sending URL.
    Version 3.2.1 - December 2024
    Fixed: Create User action.
    Version 3.2.0 - November 2024
    Fixed: Sandbox access for client.
    Version 3.1.3 - October 2024
    Fixed 2 bugs.
    Version 3.1.2 - June 2024
    • Changed:
      • Spoke name is changed from "DocuSign eSignature Spoke" to "Docusign eSignature Spoke" to align with Docusign branding changes
      • Spoke icon is changed from an older to the new one to align with Docusign's branding changes
    Version 3.1.1 - May 2024
    Provides a robust solution for easily automating DocuSign for digital signatures. Send contracts, non-disclosure agreements, tax forms, or anything your company needs. Provides automation to send ad-hoc documents uploaded as an attachment for signature. Then, the end users can choose to attach the documents to a ServiceNow Record. Additionally, provides the ability to populate an existing template in DocuSign, track the recipient's signing status, and envelope status in real-time.
    Version 3.0.0 - February 2024
    New: Actions for BulkSend to manage the sending of envelopes to multiple recipients.
    Version 2.6.2 - August 2023
    New: Support for absolute positioning of signature (x,y precise).
    Version 2.6.1 - June 2023
    Fixed: Issue related to document_id data type.
    Version 2.6.0 - May 2023
    • Changed:
      • Action: Attach Combined Document to ServiceNow Record - You can choose whether to include the certificate in the combined document or not.
      • Handles envelop cancelled incoming event.
    Version 2.4.2 - September 2022
    Fixed: Patch version of DocuSign Spoke for Integration Hub. This version includes fixes to improve the installation performance, pre-processing error at embedded Signing without signing recipient, and changes to canceling or voiding the envelope sent for DocuSign eSignature.
    Version 2.4.1 - March 2022
    New: This version adds functionality to upload the transient document and Anchor Tabs support for parallel document signing.
    Version 2.2.1 - December 2021
    • Fixed: Patch release of DocuSign Spoke for IntegrationHub. This version includes security-related changes and fixes the below issues:
      • Character limitation at email subject.
      • Method 'Look up Fields' not returning tabLabel and pageNumber for radio button.
      • Duplicate recipients created when same person is repeated twice in Serial Signing.
    Version 2.2.0 - October 2021
    • New:
      • Actions now support multiple recipients and carbon copy recipients in one call.
      • Now support REST 2.1 inbound webhook event notification from DocuSign.
      • Added authentication configuration template for easier setup.
      • Added a sample inbound subflow to showcase how to build a workflow from DocuSign to ServiceNow.
    Version 2.1.0 - August 2021
    • New action:
      • Look up Fields action to get list of all fields in 1 action call.
      • Set field Values action to set all fields in 1 action call.
      • Reflect the latest actions above in Get and Set Values for Docusign PDF Template subflow to improve integration efficiency
    Version 2.0.3 - June 2021
    This is a patch release of DocuSign Spoke for IntegrationHub. This release includes a fix for cross-scope privilege to variables.
    Version 2.0.1 - April 2021
    This is a patch release with a couple of fixes for the Docusign Spoke
    Version 2.0.0 - November 2020
    • New: Actions and subflows
    • Changed: Updates to existing actions and subflows
    Version 1.2.2 - June 2020
    Patch release of DocuSign spoke for IntegrationHub.
    Version 1.2.1 - February 2020
    • New actions:
      • Get Documents In An Envelope
      • Get Recipients In An Envelope
      • Get List of Documents
    • New features:
      • Real time update recipient signing status and the envelope status in the DocuSign spoke
      • Dynamic inputs to discover documents
      • Restrict access to accounts based on user roles and attributes
    Version 1.2.0 - November 2019
    Added new actions and features to the DocuSign Spoke New Actions: Get Documents In An Envelope Get Recipients In An Envelope Get List of Documents New Features Real time update recipient signing status and the envelope status in the DocuSign Spoke Dynamic inputs to discover documents Restrict access to accounts based on user roles and attributes
    Version 1.1.6 - August 2019
    Licensing patch for the DocuSign spoke on Integration Hub
    Version 1.1.4 - March 2019
    • Provides a robust solution for easily automating DocuSign for digital signatures
    • Send contracts, non-disclosure agreements, tax forms, or anything your company needs
    • Provides automation to send adhoc documents uploaded as an attachment for signature
    • Provides the ability to populate an existing template in DocuSign.