Security Incident Response integration with Microsoft Defender for Endpoint release notes
Summarize
Summary of Security Incident Response integration with Microsoft Defender for Endpoint release notes
The Security Incident Response integration with Microsoft Defender for Endpoint enables ServiceNow customers to proactively inspect, analyze, and contain threats on endpoints. This integration enhances security incident management by connecting ServiceNow’s Security Incident Response (SIR) capabilities with Microsoft Defender’s endpoint protection features.
Show less
Key Features
- Endpoint Threat Containment: Actions such as isolating hosts and running antivirus scans can be triggered directly from ServiceNow.
- Observable Management: From version 1.3.4, customers can allow or block observables like domains, IP addresses, files, and URLs linked to security incidents using Microsoft Defender.
- Improved Security Controls: Upgrades to strict read-only fields (version 1.2.0) prevent unauthorized changes across all interfaces, scripts, and integrations.
- Flow Designer Migration: Workflows have been migrated to Flow Designer flows for enhanced automation and maintainability (versions 1.0.7 and 1.0.9).
- Workspace Support: Integration supports both Security Incident Response workspace and Analyst workspace for streamlined incident handling (from version 1.0.2 onwards).
- GCC Environment Compatibility: The integration can now be configured for Government Community Cloud (GCC) environments.
Fixes and Improvements
- Resolved issues with host detail retrieval and malformed URLs to ensure accurate endpoint data (multiple versions).
- Fixed errors related to machine identification for isolation actions to improve reliability (version 1.3.5).
- Addressed access control enforcement for non-Glide query operations to maintain security compliance (version 1.3.5).
- Improved handling of special characters in hostnames to prevent errors during endpoint lookups.
- Made the Comments field mandatory in certain actions to ensure complete audit trails (version 1.0.6).
- Enhanced UI elements, such as replacing text fields with dropdowns for better user experience during action configuration.
What Customers Can Expect
ServiceNow customers using this integration will benefit from tighter coupling between security incident workflows and endpoint threat management. This results in faster threat containment, improved data accuracy, and enhanced security controls. The integration’s continuous improvements and fixes ensure stable, reliable operations across different environments including GCC. Automation capabilities via Flow Designer enable efficient incident response and reduce manual work.
Version history for the Security Incident Response integration with Microsoft Defender for Endpoint on the ServiceNow Store.
Version history
- Version 1.3.5 - June 2026
- Fixed:
- The Isolate Host action failing with the error "No Machine id found for given CI".
- Implemented fixes related to Cobalt Raven Non-Glide Query ACL directives, ensuring proper ACL enforcement for non-Glide query operations.
- Fixed:
- Version 1.3.4 - April 2026
- New: Capability to Allow/Block Observables from Security Incidents such as domains, IP addresses, files, URLs using Microsoft Defender for Endpoint.
- Version 1.2.4 - March 2026
- Fixed: Handled special characters in hostname field.
- Version 1.2.1 - February 2026
- Fixed: Malformed URL errors by properly handling special characters in hostnames during EDR machine lookup.
- Version 1.2.0 - December 2025
- New: Upgraded all dictionary-level read-only fields to Strict Read-Only to enhance security and prevent unauthorized changes.This update ensures the server consistently enforces read-only behaviour across all UIs, scripts, and integrations.
- Version 1.1.20 - October 2025
- Fixed: Requests being built incorrectly, ensuring accurate host detail retrieval.
- Version 1.1.10 - August 2025
- Fixed: Get Host Details requests being built with incorrect parameters, causing failures in retrieving accurate host information.
- Version 1.0.12 - June 2025
- Fixed: Query failure due to insufficient 'query_match' access on sn_sec_core_integration_item.sys_scope for users with sn_si.analyst role, impacting Defender for Endpoint integration.
- Version 1.0.11 - May 2025
- Fixed: Bugs have been addressed and resolved as part of this release.
- Version 1.0.9 - November 2024
- Changed: Migration of Workflows to Flow Designer flows.
- Version 1.0.7 - August 2024
-
- New: Migrated workflows to flow designer for Microsoft Defender enrichment capabilities.
- Changed: Microsoft Defender for endpoint is now compatible to be configured for GCC environments.
- Version 1.0.6 - March 2024
-
- Changed: The Comments field in the Run additional actions capability is now set as a mandatory field.
- Fixed:
- The Get Host Details and Get Logged on Users actions fail due to a large response
- Create indicators in Microsoft Defender endpoint action fails when a different time format was chosen than YYYY-MM-DD HH:MM:SS.
- Version 1.0.5 - August 2023
-
- Changed: The MS Defender Capabilities Isolate Host and Run Antivirus scan dialogue boxes' Type field is now a drop down instead of a text.
- Fixed: If the machine is not found by the name field of the CI item in the Defender, you can search for the machine name using the FQDN field.
- Version 1.0.4 - April 2023
- Changed: Updated to support this integration on the Security Incident Response workspace.
- Version 1.0.2 - February 2023
- New: Support for Analyst workspace.
- Version 1.0.1 - November 2022
-
- Fixed:
- Microsoft Defender for Endpoint Host Details' flow is retrieving all machine details instead of retrieving details for the required Configuration Item.
- POL_ON Defender Endpoint Observable Indicator UI page is broken.
- Fixed:
- Version 1.0.0 - February 2022
- The Microsoft Defender For Endpoint enables organizations to proactively inspect, analyze, and contain known and unknown threats on any endpoint.