Service Graph Connector for Tanium release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for Tanium release notes

    The Service Graph Connector (SGC) for Tanium integration enables ServiceNow customers to synchronize Tanium Asset data into the ServiceNow Configuration Management Database (CMDB). It leverages Tanium Asset views to import hardware, software, and usage data, supporting periodic data synchronization for accurate asset and software management within ServiceNow.

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    This integration is the recommended approach for importing Tanium Asset data, including software usage, into the ServiceNow environment, helping maintain a reliable and up-to-date CMDB.

    Key Enhancements and Fixes by Version

    • Version 1.9.0 (July 2026): Query ACLs are now embedded within the application, eliminating the need to manually rerun auditor scripts after installations.
    • Version 1.8.2 (November 2025): Resolved issues related to usage data sources with reclamation rules and fixed VM-server relationship creation for Azure servers.
    • Version 1.8.0 (May 2025): Added support for linking servers discovered by the SGC for Tanium with VMs from other discovery sources; introduced a buffer parameter to control software record removal timing; improved software removal logic and serial number cleansing; fixed upgrade errors.
    • Version 1.7.0 (November 2024): Added population of the 'Last Scanned' date in the Software Installation table to enhance tracking.
    • Version 1.6.0 (June 2024): Improved performance of software removal processing.
    • Version 1.5.1 (March 2024): Enhanced support for multiple instances by appending connection alias IDs; restricted admin menus to admin users; addressed errors during ETL transformations and HTTP 502 errors during data imports; corrected plugin name used in scripts; fixed multi-instance data loader issues.
    • Version 1.5.0 (June 2023): Fixed software installation update issues; disabled a data source to improve performance; removed redundant data sources and staging tables as their functionality was consolidated.
    • Version 1.4.0 (March 2023): Added support for handling paginated Tanium responses; introduced TCP and running process data collection; enabled application dependency mapping and pagination for application data sources.
    • Version 1.3.1 (June 2022): Fixed token credential acceptance for single and multi-instance setups; corrected hardware and software data source mappings.
    • Version 1.3.0 (May 2022): Introduced multi-instance support for scalable deployments.
    • Version 1.1.2 (December 2021): Initial release enabling import of Tanium Asset data into ServiceNow CMDB with support for periodic synchronization and software usage data.

    Practical Benefits for ServiceNow Customers

    • Seamlessly integrate Tanium Asset data into your CMDB to maintain accurate configuration and software asset records.
    • Benefit from periodic data synchronization that ensures CMDB data stays current with Tanium discoveries.
    • Leverage improved performance and reliability in data import, relationship mapping, and software usage tracking.
    • Support for multi-instance and multi-source discovery environments enhances flexibility and scalability.
    • Built-in security via query ACLs simplifies administration and reduces manual configuration effort.

    Next Steps

    ServiceNow customers should review system requirements and family compatibility on the ServiceNow Store application listing before installation. Keeping the integration updated ensures access to the latest fixes and enhancements that improve data accuracy, performance, and security.

    Version history for the Service Graph Connector for Tanium integration on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.9.0 - July 2026
    • New:
      • Query ACLs are now built into the application.
      • Auditor scripts don't need to be manually re-run after each new installation.
    Version 1.8.2 - November 2025
    • Fixed:
      • Fixed the issue with the usage data source when reclamation rules are set.
      • Fixed the issue with creating a relationship between the server and the VM for Azure server.
    Version 1.8.0 - May 2025
    • New:
      • Introduced support for creating a relationship between a server discovered by the SGC for Tanium and a VM discovered by any other discovery source.
      • Introduced the buffer_days_from_last_scan_for_hardware parameter to add buffer days on the last scan date before removing the software records.
    • Fixed:
      • Fixed the software removal logic for multi-connections.
      • Cleansed the serial number for the computer CI for the SGC for Tanium.
      • Fixed the error on the SG-Tanium Hardware and Software data source that occurred after an upgrade to version 1.7.
    Version 1.7.0 - November 2024
    New: The 'Last Scanned' date is now populated in the Software Installation [cmdb_sam_sw_install] table.
    Version 1.6.0 - June 2024
    Fixed: Improved software removal performance.
    Version 1.5.1 - March 2024
    • Fixed:
      • Appended the connection alias ID in the Computer source native key to resolve scenarios involving multiple instances
      • Menus intended for admin users in the application navigator will no longer appear for non-admin users
      • Implemented a workaround in the SGTaniumDataSourceUtil script include to address the Lambda error that occurred during ETL transformations
      • Addressed the HTTP 502 error during the import of hardware and software data
      • Corrected the plugin name in the script for removing uninstalled software instances from "com.snc.samp" to "com.snc.sams"
      • Fixed the problem with the data loader script when configuring multiple instances
    Version 1.5.0 - June 2023
    • Fixed:
      • Issues related to software installation where the software apps were removed but not updated until the SG-Tanium Hardware and Software data source runs.
      • Disabled theSG-Tanium Applications data source to improve performance.
    • Removed: SG-Tanium SN Remove Software data source and the Tanium Removed Software [sn_tanium_integ_tanium_removed_software] staging table as the behavior is already configured in the SG-Tanium Hardware and Software data source.
    Version 1.4.0 - March 2023
    • Fixed: Added support to handle empty responses from Tanium when there are additional data pages to be retrieved.
    • New:
      • Pull TCP and Running process data
      • Support application dependency mapping
      • Pagination for Application Datasource
    Version 1.3.1 - June 2022
    • Fixed:
      • Tanium accepts token credentials for single and multi-instance.
      • Fixed the mapping for Hardware and Software data source.
    Version 1.3.0 - May 2022
    New: Added multi-instance support.
    Version 1.1.2 - December 2021
    This integration imports data from Tanium Asset into ServiceNow Service Graph. Use the integration to sync your Tanium Asset data to the ServiceNow Configuration Management Database (CMDB). This integration uses Tanium Asset views and allows for periodic data synchronization from Tanium. This is the recommended method to bring data from Tanium Asset to CMDB with support for bringing software usage data as well.