GRC: Audit Management release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read

    • Version history for the GRC: Audit Management on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 22.3.1 - June 2026 (Australia)
    • Changed: Notifications in the Audit application now redirects users to the workspace experience.
    • Fixed:
      • The "Approver" field on the Evidence table now shows GRC business users correctly.
      • Users can now add Auditable Units to an Audit Engagement.
    Version 22.0.1 - March 2026
    • Fixed issues:
      • An engagement can now be moved to Closed Incomplete status even if the planned start date and end date are the same.
      • Audit word reports can now be generated even when an engagement is marked as confidential.
      • Resolved security-related defects.
    Version 21.1.5 - December 2025 (Zurich)
    • New: Added Audit Period Start and Audit Period End fields to Engagement records to enable auditing of past or future periods within an ongoing engagement.
    • Changes: Engagement planned start dates and end dates behavior has been changed to remove rollups on the basis of Audit tasks.
    • Fixed:
      • Audit Engagement dates issues due to rollups are now resolved.
      • Fixed security defects.
    Version 21.0.2 - August 2025
    • New:
      • Implemented range queries for improved protection of queries on engagement, control test, audit task.
      • Continuous monitoring of the EBA configurations is now enabled. The EBA restriction field is updated to reflect the new entity configuration whenever there is a change to the entity or its parent
    • Fixed:
      • Engagements are now copied to issues when generated from observations.
      • Implemented security fixes.
      • Owner of the cloud file now has access to the file irrespective of whether or not access was provided via cloud file configuration
    Version 20.2.0 - July 2025
    Fixed: Resolved known bugs impacting core functionality and user experience.
    Version 20.1.0 - May 2025
    New: Entity-based access capabilities now supported for Audit. EBA can be used to manage access to Engagement, Control Test, and Test Plans. (Yokohama Patch 2)
    Version 20.0.2 - February 2025
    • Fixed:
      • Styling changes on audit word templates.
      • The link on evidence request information message popup navigating user to classic workspace view.
      • Localisation changes on dashboards
    Version 19.1.1 - November 2024
    • Changed:
      • Domain separation is enabled for Audit
      • Security fixes
    Version 19.0.5 - August 2024
    • New: Audit reader role for all read operations
    • Changed:
      • Audit users should be able to upload documents from local computer to cloud.
      • Migrated workflows to flow designer
      • Accessibility improvements for Audit workspace home pages and overview pages.
    • Fixed: Access control changes in script includes
    Version 19.0.0 - August 2024
    • Changed:
      • Ability to upload documents on local computer to cloud.
      • Accessibility improvements for audit workspace home pages and overview pages.
    • Fixed:
      • Localization improvements on audit workspace
      • Users are not able to add engagements to audit plan from audit workspace
      • Breadcrumb changes in audit workspace
    Version 18.1.5 - June 2024
    Changed: Audit dashboards are migrated to the Next Experience UI Framework.
    Version 18.0.1 - February 2024
    • Fixed:
      • Duplicate entries in audit plan activities.
      • Engagement Field work planned end date is not populated correctly.
    Version 17.0.2 - January 2024
    Fixed: Access control changes for report template field on engagement table.
    Version 17.0.1 - August 2023
    • Changed: Access controls for tables extending planned task.
    • Fixed:
      • Engagement form shows duplicate fields for planned date
      • Engagement is not populated on observations created from control test
      • Duplicate issues are created when observation is finalized
    Version 16.0.2 - February 2023
    • Changed:
      • Ability to associate multiple Engagements to the same issue
      • Ability to scope common controls and reliant entities in Engagements
      • Support for Localization
    • Fixed:
      • Accessibility issues
      • Engagement Generate Report does not translate multiline strings and HTML fields properly
    Version 15.0.3 - December 2022
    Fixed: Reduction in installation size of the application.
    Version 15.0.2 - August 2022
    • New:
      • Categorize Audit Engagements, Audit Tasks, Control Tests, etc. based on Functional Domains like IT Compliance and Risk, Privacy, etc.
    • Fixed:
      • When an Engagement is Closed Incomplete, related Control Tests are still Open.
      • Audit Manager should not be allowed to Close an Engagement when related Tasks are Open.
      • When we create a test template, unable to select the Control Objective field values which have lengthier display names.
      • Security constraints on Client Callable script includes.
      • When a Engagement is created from Entity form, newly created Engagement is not coming up in Downstream Engagements of Entity.
    Version 14.2.1 - May 2022
    Changed: Updated Angular version
    Version 14.1.1 - March 2022
    • New: Security changes
    • Changed: Security updates
    • Fixed:
      • When an issue associated with control test is moved to "Closed Complete" state, a new issue is created.
      • On upgrading to Quebec, blank entities are added to the engagement.
      • Unable to close control test if there is an audit task on the same engagement that is in closed complete.
    Version 13.0.2 - September 2021
    • New: Added support for Workspaces
    • Fixed:
      • Control tests are not generated but message says 'Control tests are generated'
      • Security issues
    Version 12.0.2 - June 2021
    Fixed: Security issues Audit tasks are not created when trying to generate test plans if the controls are retired but it still displays a message saying "Control tests have been generated"
    Version 12.0.1 - March 2021
    • New: Added support for GRC Workspaces
    • Fixed: Addressed Engagement Closed state issues, Audit task issues.
    Version 11.0.2 - October 2020
    • New: Introduced fields to capture engagement start and end dates.
    • Changed: Modified issue dates rollup logic to engagement.
    Version 10.1.0 - June 2020
    New: Quick start tests for Audit Management have been added.
    Version 9.0.0 - November 2019
    This application was originally released in Kingston and is still compatible with New York. See the section Supporting Links & Docs for release notes and product documentation.