Smart Assessment Migration tools release notes
Summarize
Summary of Smart Assessment Migration Tools Release Notes
The ServiceNow Smart Assessment Migration Tools application facilitates the migration of existing assessment designs from the ServiceNow Assessments and Surveys application. It automatically transfers assessment templates as drafts with a single click, enabling customers to efficiently migrate and then review, publish, and confirm the migrated drafts. The tool converts metric types from the Assessments and Surveys application into question types in the new format. However, certain question types such as Custom, Duration, Image scale, Percentage, Rankings, and Ratings are not supported for migration.
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Key Features and Enhancements
- Migration Improvements:
- Conversion of question dependencies into conditional visibility during migration.
- Migration of checkbox-type questions into radio button type questions with Yes/No options.
- API introduced to migrate metric types to assessment templates.
- Security and Access Control:
- New query range security rules applied to four migration data tables (Section, Question, Response Option, Template Migration), allowing authenticated users with read rights to query migration records.
- Automatic handling of ACL (Access Control List) upgrades via preload and customization detection scripts to ensure seamless transition without requiring administrator action.
- Security enhancements for read-only fields and improved localization for supported languages.
- Operational Enhancements:
- The “Migrate” button is hidden when the migration status is not “New” to prevent incorrect operations.
- An event named snsmartasmtmig.migrnstatuschanged triggers on changes to migration status, supporting integration and monitoring.
- Support for migrating metric types with special characters in their names.
- Improved reliability through execution of upgrade scripts in the global scope, ensuring clean installation regardless of upgrade context.
Post-Upgrade Guidance
After upgrading to the latest version, customers should review any customized ACLs on migration tables to verify that access policies remain as intended. This is particularly important if administrator-modified ACLs existed before upgrading, as the new scripts handle ACL transitions automatically but require validation.
Practical Impact for ServiceNow Customers
Customers using the Smart Assessment Migration Tools can expect a smoother, more secure, and reliable migration process for their assessment templates. The enhanced automation reduces manual effort, while new APIs and events enable better integration and monitoring. The updated security and ACL handling ensure that data access remains controlled and consistent without disrupting existing migration processes. This enables teams to modernize assessments efficiently while maintaining governance and operational continuity.
Version history for the Smart Assessment Migration tools application on the ServiceNow Store.
Version history
- Version 22.3.1 - June 2026 (Australia)
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- Changed:
- New Query Range Security Rules — Four migration data tables (Section, Question, Response Option, Template Migration) now have consistent access control rules. Authenticated users with read rights can query migration records.
- Automatic ACL Upgrade Handling — Two new upgrade scripts manage the transition: preload script registers ACL identifiers before upgrade; customisation detection script runs after to identify and process any administrator-modified ACLs through Cobalt Raven true-up flow.
- No Admin Action Required — New ACL rules install automatically during upgrade. Existing migration processes continue functioning; no previously permitted operations are blocked.
- Improved Reliability — Both upgrade scripts now execute in global scope, ensuring clean installation across all scenarios, including upgrades triggered from non-global application scopes.
- Post-Upgrade Review — If your instance had customised ACLs on migration tables, review those records after upgrade to confirm they reflect your intended access policy.
- Changed:
- Version 22.0.0 - March 2026
- Fixed: Refreshed and corrected string translations to enhance localization and user experience across supported languages.
- Version 21.1.1 - December 2025 (Zurich)
- Fixed: Security enhancement for read-only fields.
- Version 21.0.1 - August 2025
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- New:
- Enhanced the migration tool to convert question dependencies into conditional visibility during migration.
- Enhanced the migration tool to migrate checkbox-type questions to radio button type questions with Yes/No options.
- Changed: "Template category" field on assessment template migration form is now labeled as "Purpose".
- New:
- Version 20.0.1 - February 2025
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- New:
- An API is now available to migrate a metric type to an assessment template.
- An event named "sn_smart_asmt_mig.migrn_status_changed" is triggered when the template migration status changes to completed, partially completed, or errored.
- Fixed:
- Now able to migrate existing metric types with special characters in their names to the assessment template.
- The "Migrate" button is now hidden when the migration status is not "New."
- New:
- Version 19.1.0 - November 2024
- Evaluate Sandbox Access for Client-Callable Script.
- Version 19.0.2 - August 2024
The ServiceNow Smart Assessment Migration Tools application enables you to migrate existing assessment designs from the ServiceNow Assessments and Surveys application. Your templates are automatically transferred as drafts with just one click. After you migrate the designs, you must review and publish these drafts, and confirm the results. The sets of questions in the Assessments and Surveys application are saved as metric types. When migrated, these metric types are saved as question types. Custom, Duration, Image scale, Percentage, Rankings, and Ratings question types aren't supported for migration.