Mobile Card Builder release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Mobile Card Builder Release Notes

    The Mobile Card Builder is a ServiceNow Store application designed to enable customers to create, customize, and manage mobile cards for enhanced mobile user experiences. The release notes document ongoing updates, new features, fixes, and improvements to usability, accessibility, and performance from its initial versions in 2021 through the latest update in June 2026. Customers can use these notes to track enhancements and compatibility changes relevant to their mobile app development and user interface customization.

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    Key Features and Enhancements

    • Integration and Developer Experience: Integration with ServiceNow Developer Studio (version 26.12.0, August 2025) streamlines the development workflow. Users can build cards within their existing development environment.
    • Customization and Visual Improvements: Support for Dark Theme and Mako Theme improves visual customization options. Typography enhancements, additional text and button styles, and the ability to add image backgrounds to containers offer greater design flexibility.
    • Accessibility Improvements: Multiple updates have focused on making the application more accessible, including fixes for accessibility audit bugs, alternative text for screen readers on icon-only buttons, and resolving a11y issues across versions.
    • UI Rule Configuration and Condition Builder: The addition of a built-in condition builder and enhanced UI rule options (e.g., timeago formatting, text decorators) enable users to visually create and configure card behavior without manual scripting.
    • Usability Enhancements: Features such as creating cards from scratch, open screen previews that better represent mobile views, and notifications for available updates improve the user experience and efficiency.
    • Performance and Security: Ongoing fixes address performance issues, UX quality, and instance security to maintain a reliable and secure application environment.

    Practical Impact for ServiceNow Customers

    • Streamlined Card Development: Customers can efficiently design and manage mobile cards using integrated tools and modern UI components consistent with ServiceNow's Next Experience branding.
    • Enhanced Mobile User Experiences: Customizable card elements, themes, and accessibility features help deliver engaging and inclusive mobile interfaces for end users.
    • Improved Maintainability: The removal of obsolete roles and unused dependencies simplifies administration and reduces potential security risks.
    • Timely Updates: Notification features keep customers informed about new releases, ensuring they can promptly adopt improvements and fixes.

    Version History Highlights

    • June 2026 (v27.13.1): Removed obsolete ACL role for streamlined security.
    • August 2025 (v26.12.0): Developer Studio integration and theme support.
    • February 2025 (v26.11.0): Accessibility audit bug fixes.
    • November 2024 (v25.10.0): Support for predefined button types and styling consistency.
    • November 2023 (v24.8.0): User experience improvements, enhanced preview with color variables, and screen reader label support.
    • May 2023 (v23.7.0): UI rule configuration enhancements and Next Experience branding updates.
    • February 2023 (v21.6.1): Built-in condition builder and improved open screen previews.
    • Initial releases (2021): Core functionality to create and edit templates and configure card data.

    Version history for the Mobile Card Builder on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 27.13.1 - June 2026
    New: Removed obsolete ACL role.
    Version 26.12.0 - August 2025
    • New:
      • Integrated Mobile App Builder into ServiceNow Developer Studio for a seamless development experience.
      • Added support for Dark Theme and Mako Theme to improve visual customization.
    Version 26.11.2 - June 2025
    Fixed: Added the missing IDs to display the correct icons.
    Version 26.11.0 - February 2025
    Fixed: Accessibility audit bugs.
    Version 25.10.0 - November 2024
    • New: Predefined system button type support for button configuration.
    • Fixed: Added missing style variables to improve consistency and visual coherence across components.
    Version 24.9.1 - August 2024
    • New:
      • Create a card from scratch in Mobile Card Builder.
      • Open Mobile Card Builder within the same browser tab as Mobile App Builder to streamline transitions between the tools.
    • Fixed: Resolved issues to improve usability, and performance.
    Version 24.8.3 - February 2024
    Fixed: UX quality improvements to ensure compatibility with the Washington release.
    Version 24.8.2 - January 2024
    Updated instance security.
    Version 24.8.0 - November 2023
    • New:
      • Updated user experience with the inclusion of the following changes:
        • Implementation of a feature to notify users when a new version of Mobile Card Builder is ready for installation.
        • Improvement of the preview capability due to the inclusion of color variables.
        • Added more options to text and button element typography styles.
      • Ability to create an alternative text screen reader label for buttons labelled as icon only.
    • Fixed: Resolved issues to improve customer experience, usability and performance.
    Version 23.7.1 - August 2023
    Fixed: Removed dependency on the plugins that are not used in Mobile Card Builder.
    Version 23.7.0 - May 2023
    • New:
      • Changes to UI Rule configuration -Timeago formatting customizations &Condition builder support for consuming card fields & mobile scratchpad script
      • Updated Mobile Card Builder to use Next Experience branding colors and logos.
    • Fixed:
      • Resolved issues to improve customer experience, usability, and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.6.1 - February 2023
    • New:
      • Improved open screen previews, which are more representative of the type of cards that users view on their mobile device.
      • A built-in condition builder to assist with UI rule configuration, enabling users to visually create conditions without the need to define and manually enter condition strings.
      • Added support for the following UI rule options:
        • Display the date as a time period. For example, 2 hours ago and 3 weeksago.
        • Display of a text decorator, which is an icon that can be added next to text to emphasize thelabel.
    • Fixed:
      • Resolved issues to improve customer experience, usability and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.5.0 - August 2022
    • Changed:
      • Support Next Experience and UX refresh design features, including:
        • Typography
        • Adding icon video elements to cards
      • Updated MCB elements to support following features:
        • Ability to add image as a background for a container.
        • Updated color picker for new theme colors.
        • Theme colors on buttons.
    • Fixed:
      • Resolved issues to improve customer experience usability.
      • Fixed a11y related issues to make the application more accessible.
    Version 21.4.0 - May 2022
    • Changed: Upgraded to use the latest version of Now Design System (NDS) UI components.
    • Fixed: Resolved usability, accessibility and performance issues in Mobile Card Builder
    Version 19.3.3 - February 2022
    • New: Added support to configure UI rules and UI rule actions.
    • Changed: Updated error handling to bubble up and display meaningful error messages to users.
    • Fixed: Resolved issues to improve customer experience and usability.
    Version 1.2.0 - July 2021
    Minor fixes.
    Version 1.1.1 - March 2021
    • New:
      • Support for Card Action functionality
      • Accessibility updates
    Version 1.0.6 - January 2021
    • New:
      • Create and edit templates for use on mobile cards
      • Choose/change the template used on a mobile card
      • Choose the data you want to see on your mobile card