Mobile Card Builder release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Mobile Card Builder release notes

    The Mobile Card Builder application on the ServiceNow Store enables customers to create, customize, and manage mobile cards for mobile apps. Its continuous updates enhance usability, accessibility, visual customization, and integration with other ServiceNow development tools, helping you deliver a polished mobile user experience aligned with your branding and accessibility standards.

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    Key Features and Enhancements

    • Integration with Developer Studio: From August 2025 (v26.12.0), Mobile Card Builder is integrated into ServiceNow Developer Studio for seamless development workflows.
    • Visual Customization: Support for Dark Theme, Mako Theme, updated typography styles, color variables for previews, and background images for containers improve card appearance and customization options.
    • Accessibility Improvements: Multiple releases include fixes for accessibility (a11y) issues and support for screen reader labels, ensuring compliance with accessibility standards.
    • UI Rule Configuration: Enhanced UI rule support with a built-in visual condition builder, timeago formatting, and display decorators to simplify logic and enrich card content.
    • Card Creation Experience: Starting August 2024 (v24.9.1), customers can create cards from scratch and switch easily between Mobile Card Builder and Mobile App Builder within the same browser tab.
    • Template Management: Support for creating and editing card templates, choosing templates, and selecting data to display on cards to streamline card development.
    • Notification and Preview Enhancements: Notifications for new Mobile Card Builder versions and improved card previews provide better user awareness and testing capabilities.
    • Security and Performance: Regular updates include instance security improvements, removal of obsolete roles and plugin dependencies, and fixes for performance and usability issues.

    Practical Benefits for ServiceNow Customers

    • Easily build and customize mobile cards that meet your organization’s branding and accessibility requirements.
    • Use the integrated Developer Studio environment to streamline your mobile app development process.
    • Leverage built-in tools like the condition builder and UI rule support to reduce manual configuration and errors.
    • Stay informed about updates with built-in version notifications to keep your mobile cards up to date.
    • Improve end-user experience with enhanced visual options and accessibility compliance.
    • Benefit from ongoing fixes and security updates that ensure the application remains stable and secure.

    Version history for the Mobile Card Builder on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 27.13.1 - June 2026
    New: Removed obsolete ACL role.
    Version 26.12.0 - August 2025
    • New:
      • Integrated Mobile App Builder into ServiceNow Developer Studio for a seamless development experience.
      • Added support for Dark Theme and Mako Theme to improve visual customization.
    Version 26.11.2 - June 2025
    Fixed: Added the missing IDs to display the correct icons.
    Version 26.11.0 - February 2025
    Fixed: Accessibility audit bugs.
    Version 25.10.0 - November 2024
    • New: Predefined system button type support for button configuration.
    • Fixed: Added missing style variables to improve consistency and visual coherence across components.
    Version 24.9.1 - August 2024
    • New:
      • Create a card from scratch in Mobile Card Builder.
      • Open Mobile Card Builder within the same browser tab as Mobile App Builder to streamline transitions between the tools.
    • Fixed: Resolved issues to improve usability, and performance.
    Version 24.8.3 - February 2024
    Fixed: UX quality improvements to ensure compatibility with the Washington release.
    Version 24.8.2 - January 2024
    Updated instance security.
    Version 24.8.0 - November 2023
    • New:
      • Updated user experience with the inclusion of the following changes:
        • Implementation of a feature to notify users when a new version of Mobile Card Builder is ready for installation.
        • Improvement of the preview capability due to the inclusion of color variables.
        • Added more options to text and button element typography styles.
      • Ability to create an alternative text screen reader label for buttons labelled as icon only.
    • Fixed: Resolved issues to improve customer experience, usability and performance.
    Version 23.7.1 - August 2023
    Fixed: Removed dependency on the plugins that are not used in Mobile Card Builder.
    Version 23.7.0 - May 2023
    • New:
      • Changes to UI Rule configuration -Timeago formatting customizations &Condition builder support for consuming card fields & mobile scratchpad script
      • Updated Mobile Card Builder to use Next Experience branding colors and logos.
    • Fixed:
      • Resolved issues to improve customer experience, usability, and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.6.1 - February 2023
    • New:
      • Improved open screen previews, which are more representative of the type of cards that users view on their mobile device.
      • A built-in condition builder to assist with UI rule configuration, enabling users to visually create conditions without the need to define and manually enter condition strings.
      • Added support for the following UI rule options:
        • Display the date as a time period. For example, 2 hours ago and 3 weeksago.
        • Display of a text decorator, which is an icon that can be added next to text to emphasize thelabel.
    • Fixed:
      • Resolved issues to improve customer experience, usability and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.5.0 - August 2022
    • Changed:
      • Support Next Experience and UX refresh design features, including:
        • Typography
        • Adding icon video elements to cards
      • Updated MCB elements to support following features:
        • Ability to add image as a background for a container.
        • Updated color picker for new theme colors.
        • Theme colors on buttons.
    • Fixed:
      • Resolved issues to improve customer experience usability.
      • Fixed a11y related issues to make the application more accessible.
    Version 21.4.0 - May 2022
    • Changed: Upgraded to use the latest version of Now Design System (NDS) UI components.
    • Fixed: Resolved usability, accessibility and performance issues in Mobile Card Builder
    Version 19.3.3 - February 2022
    • New: Added support to configure UI rules and UI rule actions.
    • Changed: Updated error handling to bubble up and display meaningful error messages to users.
    • Fixed: Resolved issues to improve customer experience and usability.
    Version 1.2.0 - July 2021
    Minor fixes.
    Version 1.1.1 - March 2021
    • New:
      • Support for Card Action functionality
      • Accessibility updates
    Version 1.0.6 - January 2021
    • New:
      • Create and edit templates for use on mobile cards
      • Choose/change the template used on a mobile card
      • Choose the data you want to see on your mobile card