Accounts Payable Operations Integration with SAP release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Accounts Payable Operations Integration with SAP release notes

    This integration between ServiceNow Accounts Payable Operations (APO) and SAP enables seamless invoice and payment processing between the platforms. Since its initial release in July 2023, it supports synchronous and asynchronous invoice transmission to SAP ECC and SAP S/4HANA, capturing errors as tasks within ServiceNow and enabling invoice and payment data synchronization from SAP into ServiceNow.

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    Customers should review the application listing on the ServiceNow Store for detailed system requirements and compatibility information before installation or upgrade.

    Key Features and Enhancements

    • Invoice Management: Ability to send invoices created in ServiceNow APO to SAP ECC and SAP S/4HANA using SAP IDOC, RFC, and ODATA connectors.
    • Error Handling: Errors returned from SAP are captured and displayed as actionable tasks on the invoice objects in ServiceNow.
    • Payment Authorization: Added subflows to authorize payments and remove payment holds directly in SAP.
    • Invoice Cancellation: Added functionality to cancel invoices directly in SAP ECC via the integration.
    • Security Compliance: Updates to meet security directives, including implementing Non-Glide Cobalt Raven ACLs and granular role-based access controls.
    • Improved Configurability: Removed hard-coded timeouts and cleaned up logging for better system flexibility and code maintainability.
    • UI and Data Accuracy Fixes: Addressed UI issues in Purchase Order form actions and ensured correct mapping of shipping, discount, tax, and posting date fields.
    • Integration Framework Updates: Enhanced support for ODATA connectors and updated RFC connectors to align with the latest integration framework standards.
    • Error Record Resubmission: Enabled resubmission of errored records through respective plugins for improved error recovery.

    Practical Benefits for ServiceNow Customers

    • Automate and streamline accounts payable processes by tightly integrating ServiceNow APO with SAP ERP systems.
    • Improve data accuracy and reduce manual intervention with synchronous/asynchronous invoice and payment data synchronization.
    • Enhance operational visibility and error management by capturing SAP errors within ServiceNow tasks.
    • Maintain compliance with security requirements through role-based access controls and updated ACL implementations.
    • Gain flexibility and configurability with improved subflows, reduced hard-coded values, and enhanced connectors.
    • Ensure smoother user experience with fixes to UI issues and accurate field mappings preventing integration errors.

    Version history for the Finance Operations Management Accounts Payable Operations Integration on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.0 - June 2026 (Australia)
    Fixed: Implemented Directive DIRS0000421 – Non-Glide Cobalt Raven ACLs in Product Code, along with the corresponding true-up support enhancements.
    Version 2.3.4 - March 2026
    • New: Added functionality to cancel invoices from SAP ECC through the Accounts Payable Operations (APO) integration.
    • Fixed: Applied a fix to address the security directive, ensuring compliance with security requirements.
    Version 2.3.0 - January 2026
    • New: Added functionality to Cancel Invoice in SAP OData Subflow.
    • Fixed: Removed all unnecessary 'gs.info' log messages to improve code cleanliness.
    Version 2.1.0 - December 2025
    • New: Created the Authorize Payment subflow for payment hold removal in SAP.
    • Changed: Added granular roles to system properties in accordance with new directives.
    • Fixed: Removed hard-coded timeout values to improve configurability and system flexibility.
    Version 2.0.12 - November 2025
    • Minor Fixes:
      • 1. Script include changes regarding gs.getMessage - APO
      • 2. Explicit status field update on invoice line throws error in the create invoice old PSM flow
      • 3. An Integration Error task such as "Error creating invoice receipt in ERP :" is getting created after successful Invoice creation. (This issue is happening for PO Invoice, Non-PO Invoice and Credit Memo) (Spoke - SAP ECC S2PO)
      • 4. Incorrect data pill is mapped in subflow to check status code in Create Invoice in SAP ECC v2 subflow
    Version 2.0.9 - August 2025
    • Minor fixes:
      • Create Invoice HANA RFC,IDOC and ECC IDOC- Code need to be modified as tax code field deprecated(tax_code) getting used in Washington and new field(tax_code_ob_inv) introduced in Xanadu version
      • Explicit status field update on invoice line throws error in the create invoice old PSM flow
    Version 2.0.5 - June 2025
    Minor bug fixes to address UI issues in Purchase Order form actions load.
    Version 2.0.4 - May 2025
    Minor bug fixes patch release. No improvements in this version.
    Version 2.0.3 - January 2025
    • New:
      • Invoices created in Accounts Payable Operations can be sent synchronously or asynchronously to SAP ECC and SAP S/4HANA
      • Errors from SAP ECC and SAP S/4HANA are captured and displayed as tasks on the invoice object
      • Invoices created in ERP can be pulled into ServiceNow
      • Invoice payments details can be pulled from ERP into ServiceNow
      • Integration using SAP IDOC, RFC, ODATA Connectors is supported
    Version 2.0.2 - November 2024
    Fixed: Updated integration to correctly send shipping, discount and other charges into SAP.
    Version 2.0.0 - October 2024
    • New: Created integrations to support ODATA connectors
    • Changed: Updated the RFC connector to support the new integration framework
    • Fixed: Fixed issue to ensure that the ERP posting date is correctly populated in ServiceNow
    Version 1.1.1 - January 2024

    New: Resubmit for errored records is now available in the respective plugins.

    Version 1.1.0 - October 2023
    New: Ability to integrate using SAP IDOC connectors.
    Version 1.0.0 - July 2023
    • Initial release.
    • New: Send payables invoices created in Accounts Payable Operations synchronously or asynchrnously to SAP ECC and SAP S4 HANA.