ISA Equipment Model release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of ISA Equipment Model release notes

    The ISA Equipment Model application on the ServiceNow Store provides industrial equipment modeling capabilities with continuous improvements, certifications for various ServiceNow platform releases, and enhanced access controls. The release notes detail version history, new features, bug fixes, and certifications aligned with ServiceNow platform updates.

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    Key Features

    • Version 4.0.0 (June 2026): Certified for Australia Patch 3.
    • Version 3.1.0 (March 2026): Certified for Australia.
    • Version 2.0.8 and 2.0.5 (August-September 2025): Introduced ability to assign Processing Order values to child entities for sorting equipment model entities within a site. Added a Daily Activity tab showing previous day’s activities on Operational Technology (OT) devices. Enabled viewing of vulnerable items, remediation tasks, and vulnerability exceptions directly from the Industrial Workspace.
    • Access Control Enhancements (Version 1.0.12, February 2024): Improved site-level access control by utilizing User Criteria for read/write permissions on equipment model entity sites. Introduces OT viewer and OT editor roles for granular view/edit access to OT devices. Migrates existing Site User records to this improved access control model, automatically generating User Criteria records and User Groups for each site. Deprecated the old Site User application menu and related lists, replacing them with new menus and related lists for read and edit access.
    • Certifications: Certified for multiple ServiceNow releases including Xanadu, Washington DC, Vancouver, Utah, Tokyo, and Australia releases.
    • Miscellaneous: Removed dependencies on Manufacturing Process Manager (from 1.0.8), updated menu names, and applied various bug fixes across versions.

    Practical Benefits for ServiceNow Customers

    • Enhanced sorting and visibility of equipment model entities and related OT device activities help improve operational oversight.
    • Improved access control mechanisms ensure secure and appropriate user permissions aligned with organizational roles.
    • Certification across multiple ServiceNow platform versions guarantees compatibility and reliability.
    • Direct integration with Industrial Workspace views for vulnerable items and remediation tasks supports better vulnerability management.
    • Ongoing bug fixes and minor enhancements improve application stability and user experience.

    Version history for the ISA Equipment Model application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.0.0 - June 2026
    New: Certified for Australia Patch 3
    Version 3.1.0 - March 2026
    New: Certified for Australia
    Version 3.0.0 - December 2025
    Changed: Minor Platform enhancement.
    Version 2.0.8 - September 2025
      • Assign Processing Order value to child entities to sort equipment model entities in a Site.
      • In the Equipment Model menu, the Daily Activity tab displays the list of previous day's activities on the OT devices.
      • View all vulnerable items that have been created from the OT Vulnerable Items List View in the Industrial Workspace.
      • View all remediation tasks that have been created from the OT Remediation Tasks List View in the Industrial Workspace.
      • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals List View in the Industrial Workspace.
    Version 2.0.5 - August 2025
    • New:
      • Assign Processing Order value to child entities to sort equipment model entities in a Site.
      • In the Equipment Model menu, the Daily Activity tab displays the list of previous day's activities on the OT devices.
      • View all vulnerable items that have been created from the OT Vulnerable Items List View in the Industrial Workspace.
      • View all remediation tasks that have been created from the OT Remediation Tasks List View in the Industrial Workspace.
      • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals List View in the Industrial Workspace.
    Version 2.0.4 - February 2025
    No changes.
    Version 2.0.3 - November 2024
    Fixed: Updated with various bug fixes.
    Version 2.0.1 - September 2024
    New: Certified for Xanadu.
    Version 2.0.0 - August 2024
    Certified for Xanadu.
    Version 1.0.12 - February 2024
    • Certified for Washington DC
    • Improved site level access control to use User Criteria to define read or write level user access to equipment model entity sites. With the additional assignment of OT viewer (cmdb_ot_viewer) or OT Editor (cmdb_ot_editor) roles, users will also have either view or edit access to OT devices in the sites assigned accordingly.
    • On upgrade to version 1.0.12 of ISA Equipment Model, existing Site User records will be migrated to an improved access control model using User Criteria to preserve the same access permissions. For each site with ISA Entity Site User records:
      • For users with viewer access:
        • A new User Criteria record will be created and named Read User Criteria for <site name> Site [System Generated]
        • A new User Group with all Site Users from this site will be created and named Read Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity View Access table (isa_entity_m2m_user_criteria_can_view) will be created with the User Criteria and User Group just created as described above.
      • For users with editor access:
        • A new User Criteria record will be created and named Edit User Criteria for <site name> Site [System Generated]
        • A new User Group with all Site Users from this site will be created and named Edit Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity Edit Access table (isa_entity_m2m_user_criteria_can_edit) will be created with the User Criteria and User Group just created as described above.
    • Removed the Site User application menu and Site Users related list on the Equipment Model Entity record for a site
    • Set all Site User (isa_entity_site_user) records to inactive
    • Added application menu items for both
      • Site User - Can Read
      • Site User - Can Edit
    • Added related lists on the Equipment Model Entity record for a site for both
      • Can Read Equipment Models
      • Can Edit Equipment Models
    Version 1.0.11 - August 2023
    • Certified for Vancouver
    • Removed Read-only protection policy for the ISAEquipmentModelConstants script include
    • For ISA Equipment Model Import, please see the Industrial Process Manager application
    Version 1.0.10 - February 2023
    New: Certified for Utah
    Version 1.0.8 - August 2022
    • Removed: Dependency on Manufacturing Process Manager
    • New: Certified for Tokyo
    Version 1.0.6 - February 2022
    Changed: Updated application menu name from "Equipment Models" to "Equipment Model Entities"