Agent Client Collector for Visibility Content release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
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    Summary of Agent Client Collector for Visibility Content Release Notes

    The Agent Client Collector for Visibility Content (ACC-VC) is a ServiceNow Store application designed to enhance discovery, software asset management (SAM), and digital experience monitoring capabilities. The release notes detail version updates from its initial launch in February 2024 through July 2026, outlining new features, improvements, and fixes that support enterprise visibility and asset data accuracy across Windows, Linux, and MacOS endpoints.

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    Key Features

    • Software and License Discovery: Enhanced capabilities include discovering software license keys from Windows registries (v1.9.0), SWID tag discovery across Windows, Linux, and MacOS agents (v1.8.0, v1.5.0), and Oracle Java certification and SQL Server components discovery (v1.3.0).
    • File-Based Discovery Enhancements: Agent-based file discovery supports scanning within ZIP/JAR files, chunked payload handling for larger data sets, and checkpoint restart for Windows devices to improve efficiency and reliability (v1.9.0, v1.6.0, v1.4.0).
    • Certificate Discovery: ACC-VC can discover certificates on configured server ports, expanding security asset visibility (v1.5.0, v1.4.0).
    • SaaS Usage Monitoring: Integration with browser extensions and background scripts allows monitoring of SaaS URL data and usage, configurable by administrators to limit to selected URLs or full monitoring (v1.7.0, v1.4.0).
    • Platform Support and Improvements: Added support for MacOS file-based discovery (v1.4.0), Linux-specific configuration parameters for File-Based Discovery (v1.10.0), and expanded software discovery to include OneDrive editions, MS SQL, and Adobe products (v1.6.0).
    • Performance and Stability Fixes: Continuous fixes address issues with storage devices, network adapters (including IPv6), symlink scanning, special character paths, and general product bugs to enhance reliability and accuracy across different infrastructures.

    Benefits for ServiceNow Customers

    • Comprehensive Asset Visibility: Customers can expect improved and expanded discovery of software, licenses, certificates, and SaaS usage, enabling better asset management and compliance.
    • Cross-Platform Support: Support for multiple operating systems ensures consistent data collection across diverse enterprise environments.
    • Improved Discovery Efficiency: Enhancements like payload chunking and checkpointing reduce discovery times and increase resilience against failures.
    • Configurable Monitoring: Administrators gain flexibility to tailor SaaS usage monitoring according to organizational policies.
    • Up-to-Date and Accurate Data: Ongoing fixes and feature updates help maintain accurate software inventory and usage metrics critical for SAM and digital experience management.

    Version history for the Agent Client Collector for Visibility Content on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.10.0 - July 2026
    • Fixed:
      • Installed software check definition successfully running on Linux machines.
      • File Based Discovery configuration parameters such as sleep and throttle are available for configuration in Linux.
    Version 1.9.0 - June 2026
    • New: Software License Key Discovery Framework: Enables users to discover and manage software license keys from Windows registry locations.
    • File-based Discovery Enhancements: Discover Files inside ZIP/JAR files through File-based Discovery (Agent-based).
    Version 1.8.0 - May 2026
    • New: SWID Tag Discovery for Windows, Linux and MAC agents
    • Fixed: Performance improvements for ACC based File Based Discovery
    Version 1.7.0 - April 2026
    • Backend support to collect SaaS URL data from the endpoint browser via the browser extension.
    • The administrator can select to monitor only the configured URL or full monitoring (all URLs).
    Version 1.6.0 - March 2026
    • New: ACC-VC now supports discovery of One-Drive editions for Windows along with MS SQL and Adobe.
    • Changed: Enhance efficiency in File-based Discovery by using separate policies to gather information for SAM and File management.
    • Fixed: Successfully populate install location for software in the software installation table.FBD to support larger payload through chunking capability.
    Version 1.5.0 - December 2025
    • New:
      • Perform SWID Tag discovery via ACC-VC (Agent based approach)
      • Discover Certificates using ACC-VC on all available server ports
    • Fixed: File based Discovery supports larger payload via chunking capability
    Version 1.4.2 - September 2025
    • Fixed issues with storage devices, network adapters, and file systems on specific infrastructure.
    • Fixed issues with scanning symlinks during file-based discovery.
    • Fixed issues with scan paths with special character file-based discovery.
    • Fixed issues with discovering IPv6 network adapters.
    Version 1.4.0 - August 2025
    • New:
      • Discover Certificates via ACC-VC on configured Ports
      • File-based discovery is now supported on MacOS
      • Monitor SaaS usage using a browser extension (in addition to background scripts)
    • Fixed:
      • File-based discovery improvement allows discovery to restart from last checkpoint on Windows devices
      • Total Usage Data is now captured through ACC-VC for Windows devices
    Version 1.3.1 - June 2025
    • Changed:
      • Activated the "VISC Get application metric" policy by default.
      • Removed sub-class restriction during application creation. Now, SaaS application creation supports cmdb_ci_service_auto and its subclasses.
    • Fixed:
      • Made VISC Get application metric policy active by default.
      • Sam integration api to return DEX applications as well by default.
    Version 1.3.0 - May 2025
    • New:
      • Allows Oracle Java Certification discovery
      • Now supports the discovery of SQL Server components and their editions
    • Fixed:
      • Agent File-Based Discovery was Improved
      • Fixed minor product bugs
    Version 1.1.1 - March 2025
    Fixed a bug related to the population of the Edition field for Adobe Acrobat software records.
    Version 1.1.0 - February 2025
    • New: File based discovery support via agent
    • Fixed:
      • Performance improvement for "SAM - Update Software Total Usage Metric" job
      • Fixed a few product bugs
    Version 1.0.4 - November 2024
    Fixed a few product bugs.
    Version 1.0.2 - May 2024
    Fixed a few product issues.
    Version 1.0.0 - February 2024
    Core store application to support Discovery and Digital Experience Management customers.