Workday HR spoke release notes

  • Release version: Store
  • Updated July 9, 2026
  • 4 minutes to read
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    Summary of Workday HR Spoke Release Notes

    The Workday HR Spoke for ServiceNow Integration Hub integrates ServiceNow with Workday's HR system using SOAP and REST APIs. It enables bi-directional synchronization of employee lifecycle data and real-time access to Workday employee information within ServiceNow without storing that data locally. The spoke includes various actions, sample flows, webhooks, and remote tables to facilitate HR process automation and data retrieval.

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    Key Features

    • Authentication Enhancements: Added OAuth support for SOAP actions supporting both personal and service account authentication.
    • Expanded Actions: Numerous new actions over time, including Hire Employee, Create/Edit Position, Look up Workers, Manage Skills, Holiday Calendars, Job Requisition, and AI Agent workflows.
    • Webhooks and Flows: Sample flows and inbound webhooks for events like user deactivation and leave of absence requests.
    • Security and Compatibility Fixes: Regular updates to address security patches, API compatibility with different Workday versions, and role masking for AI agents.
    • Data Handling Improvements: Enhanced error handling, date format standardization, and output fixes for various look-up actions.

    Practical Benefits for ServiceNow Customers

    • Automate HR processes by leveraging Workday data directly within ServiceNow workflows.
    • Maintain secure and seamless authentication using OAuth for better compliance and security.
    • Access up-to-date employee information, time-off requests, and job requisitions without duplicating data storage.
    • Utilize AI agent workflows and expanded actions to streamline HR tasks and approvals.
    • Benefit from continuous improvements and fixes ensuring compatibility with latest Workday API versions and ServiceNow releases.

    Version Highlights

    • Version 3.0.1 (July 2026): Support for OAuth in new SOAP actions; deprecation of original service account SOAP actions.
    • Version 2.12.2 (June 2026): Security patches and fixes for Hire Employee and skill look-up actions.
    • Version 2.9.0 (February 2026): Added AI Agent workflows and role masking for enhanced automation.
    • Version 2.0.0 (August 2023): Added OAuth support and approval request actions for improved security and process control.
    • Initial Release (August 2020): Provided foundational SOAP/REST API actions, sample flows, and remote tables for Workday HR integration.

    Version history for the Integration Hub Workday HR Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.1 - July 2026
    • Added new SOAP actions that can support both personal authentication and service account authentication by using OAuth
    • Deprecated the original service account SOAP actions, but all are still maintained and usable in the existing flow/subflow
    Version 2.12.2 - June 2026
    • Security patch on non-glide ACLs
    • Fixed Hire Employee and Contract Contingent Worke for v45.2 Workday API compatibility
    • Fixed "Look Up Skills" Action to support '&' in the Skill Name in Report Query
    Version 2.11.1 - May 2026
    Added a sample WQL construction Flow
    Version 2.10.0 - April 2026
    Added 6 new WQL related actions and 1 sample flow.
    Version 2.9.0 - February 2026
    • Added:
      • A sample Agentic workflow
      • Added 5 new actions
    • Fixed: Added role masking to the existing AI Agents
    Version 2.8.0 - January 2026
    Added 1 action: Look up Using WQL
    Version 2.7.0 - December 2025
    Added 1 new action and 15 new AI Agents
    Version 2.6.1 - July 2025
    • Fixed:
      • Terminated field in action Look up Workers and Employment info with correct value.
      • Converted any date(mm/dd/yyyy, dd/mm/yyyy) format to default workday date format(yyyy/mm/dd).
    Version 2.6.0 - March 2025
    Added 4 new actions.
    Version 2.5.2 - January 2025
    • Fixed:
      • Output for Look up Holiday Calendars and Get My Tax Withholding Info US actions.
      • Log with warning message for Look up Location and Look up Job Posting Datastream actions; similar to Update My Address and Update Custom Object related actions.
      • Added SOAP versioning for Manage Employee Skills action.
      • Error handling for Look up Employee Skills action.
    Version 2.5.0 - December 2024
    Added 1 new spoke action.
    Version 2.4.0 - November 2024
    • Added: 3 actions.
    • Fixed:
      • Look up Worker Profile action's primary phone number and email as false.
      • Passing calendar WID as an array for Look up Holiday Calendars of an Employee action.
    Version 2.3.0 - July 2024
    Enhanced Hire Employee action to support more business subprocesses OOB.
    Version 2.2.2 - May 2024
    In this version, Look Up Workers action is modified to exclude or include pill data.
    Version 2.2.1 - March 2024
    Fixed: Look up Workers and Employment Info action throws active = false for all the employees.
    Version 2.2.0 - February 2024
    • Added 3 new actions and 1 more webhook.
    • Changed: Add more input fields to the Create Job Requisition action.
    • Fixed: Change "Job Requisition WID" output variable field with "Job Requisition ID" from Update Job Requisition Action.
    Version 2.1.1 - December 2023

    Fixed: Look up Workers action compatibility with the Washington instance.

    Version 2.1.0 - September 2023
    • Fixed:
      • Missing 'report_view' ACLs on a all tables
      • Flows configured to run as System
    • Added 6 new actions
    Version 2.0.0 - August 2023
    • Added OAuth support for all the SOAP based actions
    • Added actions to look up in-progress approval requests, approve, and reject the requests
    Version 1.6.14 - January 2023
    Patch release of Workday HR Spoke for Integration Hub. This version includes a fix to update connection details.
    Version 1.6.12 - October 2022
    Fixed: Patch release of Workday HR Spoke for Integration Hub. This version adds a fix to improve the installation performance and the "Hire_Rescinded" tag in the "Look up Workers and Employment Info" action.
    Version 1.6.10 - August 2022
    Fixed: This is a patch release and has fixes related to the connection details table.
    Version 1.6.9 - May 2022
    New: This is a patch release and has updated actions to support Workday v36.0 APIs.
    Version 1.6.2 - November 2021
    Fixed: This is a patch release for Workday HCM with fixes.
    Version 1.6.0 - September 2021
    • New:
      • 10 new actions (Hire Employee, Create Position, Edit Position, Close Position, Look up Positions, Change Job, Set Hiring Restrictions, Edit Hiring Restrictions, Look up Workers and Employment Info, Worker Time Off and Leave of Absence Request, Contract Contingent Worker)
      • New webhooks for Deactivate User and Leave of Absence
    Version 1.5.0 - June 2021
    • New:
      • Look up Total Rewards Using Report
      • Get Reference WID
      • Look up Payslip
    Version 1.3.0 - April 2021
    • Fixed:
      • Security fixes
      • New Look up Paylsip action: Returns the payslip info of an employee
      • New Look up Custom Report action: Generic action that is capable of retrieving data of custom reports which has doesn’t pro
    Version 1.1.2 - November 2020
    Patch release of Workday HR spoke for IntegrationHub.
    Version 1.1.0 - September 2020
    Fixed: Bug fixes of the Workday HR Spoke for IntegrationHub.
    Version 1.0.3 - August 2020
    • The Workday HR spoke provides a list of actions that wraps around the primary SOAP APIs and some REST APIs provided by Workday. In addition, this spoke provides one sample flows, one webhook inbound flow, and several remote tables that demonstrate how to perform:
      • Bi-directional sync employee lifecycle between ServiceNow and Workday.
      • View Workday's employee info, time-off request, time-off balance, etc. on demand in ServiceNow without storing any data in ServiceNow.