Setup Hub release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read

    • Version history for the ServiceNow® Setup Hub application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.1.4 - July 2026
    • New:
      • PoCs to explore LitJS and AIUX (Horizon 2.0) for Product Hub and Admin Home redesign/UIs
      • Continue defining and tracking the U2 metrics framework
      • Explore Golden Config and App Manager Suite Installation APIs for installs
      • Address GA defect fixes and defects; explore AINPX for the console
      • HA: Fix security defects, stabilize HA and agent responses across LLM providers, and improve UX and content
    Version 3.0.2 - June 2026
    • June Release Highlights:
      • Tiered SKU Support for AI Native ITSM & CBS: Added support for Advanced and Prime SKUs across AI Native ITSM and CBS, including associated entitlement-driven flows and experiences.
      • Product Hub UX Enhancements: Introduced targeted UX improvements to Product Hubs, including updates to the Resources section and guided content refinements based on leadership and customer feedback to create a more intuitive onboarding experience.
      • LitJS Component Adoption in NAP:Enabled the ability to import and leverage LitJS components within NAP, helping establish a more scalable and consistent component framework.
      • Admin Home Banner Updates: Updated Admin Home banners and messaging to better guide users through setup, actions, and key implementation milestones.
      • Zero-Touch Implementation: Expanded Zero-Touch Implementation capabilities to deliver provisioned instances with entitled plugins and apps fully enabled, giving customers a value-ready environment from day one.
      • Intelligent Configuration Update Tracking: Built on the April GA release with smarter tracking of configuration updates and changes, helping customers stay informed of new capabilities and recommended actions.
      • Targeted UI Improvements: Delivered incremental UI enhancements across the experience, informed directly by customer and leadership feedback to improve usability and flow.
      • Common Component Adoption Across Consoles: Continued adoption of shared/common components to create a more consistent and unified experience across consoles.
      • Hierarchical Agents, Phase 1: Introduced Phase 1 of the hierarchical agent orchestration layer, laying the foundation for more intelligent, coordinated experiences.
      • Impact BU Uptake: Expanded onboarding and enablement to support Impact BU adoption and uptake of the platform and implementation capabilities.
    Version 2.1.2 - May 2026
    April GA priority defect fixes
    Version 2.0.7 - April 2026
    • Setup Hub provides a single, guided experience for installing, configuring, and deploying supported ServiceNow products. It replaces fragmented setup workflows with a structured flow that automates installation, applies best‑practice defaults, tracks progress, and packages changes for production deployment.
    • The experience spans Admin Home, Product Hubs, and Configuration Console powered by Now Assist, reducing setup time and operational risk while improving consistency and auditability.