Technology Portfolio Management release notes
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Summary of Technology Portfolio Management release notes
The Technology Portfolio Management (TPM) application on the ServiceNow Store helps customers manage technology lifecycle risks, discovered technologies, and technical debt across their enterprise technology portfolio. It supports tracking lifecycle statuses, technical debt metrics, and provides tools to maintain accurate technology inventories and risk assessments.
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Key Features
- Lifecycle and Risk Management: TPM enables evaluation of business applications, application services, software products, and hardware models based on their lifecycle statuses and associated risks.
- Discovered Technologies Management: Automatically tracks discovered technologies and cleans up entries with empty discovery models to maintain data accuracy.
- Technical Debt Tracking: Scheduled jobs update technical debt information in the Enterprise Architecture (EA) Workspace, providing insights into technical debt across the portfolio.
- Enhanced Data Handling: Improvements in scheduled job performance and batch sizes allow TPM to efficiently process large volumes of data without errors or duplicates.
- New Data Fields and Identifiers: Added lifecycle record identifiers and owner details for Technology Reference Model (TRM) categories, enabling better governance and tracking.
- Support for Diverse Configuration Items: Can track installed software beyond computers, including containers and serverless hardware, with wildcard support for versioning in TRM categories.
- Security and Access Controls: Added support for queryrange access control lists (ACLs) to enhance data security.
- User Experience Enhancements: New workspace views for TPM tables improve data preview and user navigation within the application.
Key Outcomes
- Improved accuracy and maintenance of technology inventory data by cleaning up invalid or duplicate records.
- Enhanced ability to assess and mitigate technology lifecycle risks through automated scoring and scheduled risk evaluations.
- Better technical debt visibility and management via automated updates in the EA Workspace, supporting informed decision-making.
- Scalable and reliable performance when handling large datasets, ensuring TPM functions effectively in enterprise environments.
- Expanded tracking capabilities enable organizations to manage software installations across diverse technology assets, not limited to traditional computers.
- Stronger security controls provide granular access permissions, supporting compliance and governance requirements.
Version history for the Technology Portfolio Management on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 1.10.0 - June 2026
-
- New: Added support for query_range access control lists (ACLs).
- Fixed: TPM Discovered Technologies with empty discovery model are automatically cleaned up.
- Version 1.9.1 - March 2026
- Fixed: Fixed a bug where duplicates or no records were being created for a large number of TPM discovered technology records.
- Version 1.9.0 - December 2025
-
- New:
- Added a TPM lifecycle record identifier in the TPM Lifecycles tab of the Technology Portfolio page.
- Added a new field to provide owner details of TRM categories in the Create new TRM category form.
- Fixed: Fixed the issue of TPM discovered technologies records not getting removed from the TPM Discovered Technologies table, when the associated software installation record is removed.
- New:
- Version 1.7.3 - August 2025
- Fixed: Bug which resulted in creation of duplicate entries in the TPM Lifecycle Exception table.
- Version 1.7.2 - May 2025
-
- Fixed:
- The indicator direction for Technology Lifecycle Risk indicator is set to Minimize On a node restart, the Populate TPM discovered technologies and lifecycles schedule job is resumed
- The following issues are fixed:
- For the Populate Technology Lifecycle Risk scheduled job:
- Fixed the issue of the scheduled job getting stuck when a hardware model in TPM discovered technology was empty.
- Reduced the batch size to 50k For the Populate TRM Technical
- Debt for EA Workspace scheduled job:
- Fixed the issues of missing technical debts when there are different lifecycles for the same software products and business applications.
- Reduced the batch size to 50k
- For the Populate TPM Discovered Technologies and lifecycles scheduled job:
- Fixed the issue of performance lifecycles when multiple hardware models or software products have the same display value.
- Reduced the batch size to half.
- For the Populate Technology Lifecycle Risk scheduled job:
- Fixed:
- Version 1.7.1 - February 2025
- Changed:
- Improved the performance of TPM, TRM scheduled jobs to handle large volumes of data
- Added Server field in the Technical Debt form
- Fixed: Added a new workspace view for all TPM tables to fix an issue with a preview of records
- Changed:
- Version 1.6.0 - November 2024
-
- New:
- New system property to support tracking of installed software on any configuration item apart from computers, example docker containers, serverless hardwares
- Support wild card in version (TRM)
- New:
- Version 1.5.0 - August 2024
- Fixed: The 'Update TPM data' action for a Business Application record is fixed to not delete valid software entries in the TPM discovered technology table.
- Version 1.4.0 - May 2024
- New: Option to exclude unwanted software products.
- Version 1.3.1 - March 2024
- Removed: SAM plugin dependency.
- Version 1.3.0 - November 2023
- New: A scheduled job (Populate TRM technical debts in the EA Workspace) is created to update the Technical Debt [sn_apm_trm_standards_technical_debt] table with the latest technical debt data in the EA Workspace.
- Version 1.2.0 - August 2023
- New:
- Added a scheduled job to calculate technology risk scores for Business Applications, Application Services, Software Products, and Hardware Models on the basis of Software or Hardware Lifecycles.
- Added Technology Risk in Default Scoring Profile.
- Version 1.0.2 - May 2023
Manage technology lifecycle risks and technology lifecycle exceptions. Evaluate all your business applications and application services by accessing the discovered technologies and audit information.