Employee Travel Safety release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Employee Travel Safety release notes

    The Employee Travel Safety application helps organizations pre-authorize employee business travel based on the safety status of destination locations. It enables employees to submit travel requests and triggers automated outreach for collecting site location safety data. Managers can review travel requests with access to local COVID-19 trends and location information to make informed decisions prioritizing employee health and safety. The application supports employee enrollment in health verifications before and during travel, and sends daily contact tracing check-ins while employees are traveling.

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    Organizations using this application are responsible for ensuring compliance with applicable laws, including data protection and employment regulations. The application’s default templates should be customized to meet specific organizational or governmental legal requirements. ServiceNow provides no legal advice and is not responsible for implementation or configuration costs unless separately purchased.

    Key Features

    • Submission and management of workplace travel requests with safety status checks
    • Automated outreach for site location safety questionnaires
    • Access to local COVID-19 trend data to support travel approval decisions
    • Employee health verification enrollment prior to and during travel
    • Daily contact tracing and safety check-ins while traveling
    • Localization support for multiple languages and continuous updates improving security, translations, and user interface
    • Travel request cancellation controls with properties to prevent unwanted cancellations
    • Service portal enhancements including travel request status views and cancellation options
    • Integration with mobile applications to streamline travel permissions and notifications
    • Automated reminder emails for approvals and health verifications

    Version Highlights

    • Recent updates include security fixes, platform security enhancements, and removal of non-Glide ACLs for better access control
    • Localization expanded to support over 22 languages for broader global usability
    • Quality improvements and minor bug fixes to enhance reliability and user experience
    • Continuous improvements to the translation engine and user interface theming

    Practical Considerations for ServiceNow Customers

    ServiceNow customers deploying Employee Travel Safety should review application compatibility and system requirements available on the ServiceNow Store. For broader Safe Workplace needs, the entire suite can be installed together for streamlined deployment. Customers must customize legal and policy language within the application templates to align with their organizational or governmental regulations and consider their obligations related to data privacy and employment law compliance. The application is designed to provide actionable insights and automation to manage employee travel safety efficiently, supporting health protocols and informed decision-making.

    Version history for the Safe Workplace Employee Travel Safety on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.22.1 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.22.0 - December 2025
    • Fixed:
      • Updated read only fields to use new platform security features.
      • Minor l10n issues.
    Version 1.21.0 - August 2025
    Changed: Minor ACL updates
    Version 1.20.2 - May 2024
    Security fixes.
    Version 1.20.1 - November 2022
    Fixed: Next Experience theming alignment
    Version 1.20.0 - August 2022
    • Fixed:
      • Made changes to ensure travel requests will not get cancelled if "allow cancellation" property is set to false
      • Quality improvements
    Version 1.19.0 - May 2022
    New: Localization for features in the May 5 release
    Version 1.18.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.17.1 - December 2021
    Changed: Updates to the translation engine
    Version 1.16.0 - August 2021
    Fixed: Minor bug
    Version 1.15.0 - August 2021
    • New: Localization for features from the July 22 release
    • Fixed: Minor security bugs
    Version 1.14.0 - July 2021
    New: Localization for features from the July 1 release
    Version 1.13.0 - July 2021
    Changed: Updates to the translation engine
    Version 1.12.1 - March 2021
    New: Localization for features from the February 18 release
    Version 1.11.0 - February 2021
    Fixed: Security fix
    Version 1.10.0 - December 2020
    New: Localization for features from the November 19 release
    Version 1.9.0 - November 2020
    • New:
      • In the new My Safe Workplace page, there is a new Employee Travel Safety category in the 'Things you can request' module
      • Localization for features from the November 5 release
    Version 1.8.0 - November 2020
    • New:
      • Employees can cancel travel from the service portal view
      • New catalog item icons
    • Fixed: Travel request state changes are now shown on the travel request service portal page
    Version 1.7.0 - October 2020
    • New: Localization for features from the October 1 release
    • Fixed: Minor bug fixes
    Version 1.6.2 - October 2020
    • New:
      • Employees can view request details and status in a portal view
      • Requesters can cancel travel requests, and are notified when the request is canceled
      • If app_imt_mobile is installed, 'Request Permission to travel' is now removed from the More tab in the mobile app
      • Localization for features from the September 16 release
    Version 1.1.0 - September 2020
    • New:
      • Ability to send reminder emails for approvals
      • Enable one-time health verification
      • Localization for the September 3 release features
    • Fixed: Run once/daily sys_property should be below the health verification property
    Version 1.0.1 - September 2020
    • The Employee Travel Safety application gives organizations the ability to pre-authorize employees for business travel based on the safety status of the destination area. Employee Travel Safety enables employees to submit workplace travel requests, triggering automated outreaches for customers to complete questionnaires regarding their site location status.
    • Managers can make informed decisions on travel requests upon reviewing location site information and leveraging local COVID-19 trend data, while keeping employee health and safety in mind. Employees are prompted to enroll in health verifications before and throughout the duration of the trip. Daily contact tracing check-in requests are also sent to employees while traveling to ensure safety guidelines are being followed.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.