Employee Travel Safety release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Employee Travel Safety release notes

    The Employee Travel Safety application on the ServiceNow Store helps organizations manage and pre-authorize employee business travel based on the safety status of travel destinations. It enables employees to submit travel requests, supports automated outreach for location status questionnaires, and equips managers to make informed travel decisions using local COVID-19 trends and site information. Additionally, it prompts employees to enroll in health verifications before and during trips and sends daily contact tracing check-ins to ensure ongoing safety compliance.

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    Key Features

    • Travel request submission with automated outreach for site safety questionnaires.
    • Manager review of travel requests using updated location safety data and COVID-19 trends.
    • Employee health verifications before and during travel.
    • Daily contact tracing check-ins while employees are traveling.
    • Localization support available for numerous languages, improving accessibility across regions.
    • Service portal features allowing employees to view and cancel travel requests where permitted.
    • Security and quality improvements in successive releases to enhance platform compliance and user experience.

    Version Highlights

    • Latest updates include remediating non-Glide ACLs and enhancing platform security features.
    • Support for disabling travel request cancellations if the property is set accordingly.
    • Continuous localization improvements for broader language support.
    • Introduction of a dedicated Employee Travel Safety category on the My Safe Workplace page.
    • Enhanced portal visibility of travel request states and intuitive catalog icons.

    Important Notices for Organizations and Government Agencies

    Organizations are solely responsible for decisions related to implementing this application and must ensure compliance with all applicable laws, including data protection and employment regulations. ServiceNow provides no legal advice, and organizations should customize provided templates to meet their specific requirements.

    Government agencies must confirm usage permissions with their Ethics Office and remain responsible for compliance with legal obligations. Implementation and configuration costs are not covered by ServiceNow unless separately purchased.

    Version history for the Safe Workplace Employee Travel Safety on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.22.1 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.22.0 - December 2025
    • Fixed:
      • Updated read only fields to use new platform security features.
      • Minor l10n issues.
    Version 1.21.0 - August 2025
    Changed: Minor ACL updates
    Version 1.20.2 - May 2024
    Security fixes.
    Version 1.20.1 - November 2022
    Fixed: Next Experience theming alignment
    Version 1.20.0 - August 2022
    • Fixed:
      • Made changes to ensure travel requests will not get cancelled if "allow cancellation" property is set to false
      • Quality improvements
    Version 1.19.0 - May 2022
    New: Localization for features in the May 5 release
    Version 1.18.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.17.1 - December 2021
    Changed: Updates to the translation engine
    Version 1.16.0 - August 2021
    Fixed: Minor bug
    Version 1.15.0 - August 2021
    • New: Localization for features from the July 22 release
    • Fixed: Minor security bugs
    Version 1.14.0 - July 2021
    New: Localization for features from the July 1 release
    Version 1.13.0 - July 2021
    Changed: Updates to the translation engine
    Version 1.12.1 - March 2021
    New: Localization for features from the February 18 release
    Version 1.11.0 - February 2021
    Fixed: Security fix
    Version 1.10.0 - December 2020
    New: Localization for features from the November 19 release
    Version 1.9.0 - November 2020
    • New:
      • In the new My Safe Workplace page, there is a new Employee Travel Safety category in the 'Things you can request' module
      • Localization for features from the November 5 release
    Version 1.8.0 - November 2020
    • New:
      • Employees can cancel travel from the service portal view
      • New catalog item icons
    • Fixed: Travel request state changes are now shown on the travel request service portal page
    Version 1.7.0 - October 2020
    • New: Localization for features from the October 1 release
    • Fixed: Minor bug fixes
    Version 1.6.2 - October 2020
    • New:
      • Employees can view request details and status in a portal view
      • Requesters can cancel travel requests, and are notified when the request is canceled
      • If app_imt_mobile is installed, 'Request Permission to travel' is now removed from the More tab in the mobile app
      • Localization for features from the September 16 release
    Version 1.1.0 - September 2020
    • New:
      • Ability to send reminder emails for approvals
      • Enable one-time health verification
      • Localization for the September 3 release features
    • Fixed: Run once/daily sys_property should be below the health verification property
    Version 1.0.1 - September 2020
    • The Employee Travel Safety application gives organizations the ability to pre-authorize employees for business travel based on the safety status of the destination area. Employee Travel Safety enables employees to submit workplace travel requests, triggering automated outreaches for customers to complete questionnaires regarding their site location status.
    • Managers can make informed decisions on travel requests upon reviewing location site information and leveraging local COVID-19 trend data, while keeping employee health and safety in mind. Employees are prompted to enroll in health verifications before and throughout the duration of the trip. Daily contact tracing check-in requests are also sent to employees while traveling to ensure safety guidelines are being followed.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.