Cloud Cost Management Infra Stack release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Cloud Cost Management Infra Stack release notes

    The Cloud Cost Management (CCM) Infra Stack application enhances the performance, scalability, and functionality of the Cloud Cost Management solution on the ServiceNow platform. It requires the parent Cloud Cost Management app to be installed and supports multi-cloud cost visibility, budgeting, and forecasting capabilities, including Azure, AWS, and GCP environments.

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    Key Features

    • Multi-cloud support: Integration with Azure, AWS, and GCP cloud cost data, including support for multiple AWS Organizations and Azure MCA contracts.
    • Financial clarity and currency flexibility: Users can view cloud cost data in preferred currencies with Multi-currency setup and Currency preference operations accessible from the Cloud Cost Management Workspace.
    • Microsoft Partner Agreement (MPA) visibility: Centralized spend visibility for MSP scenarios.
    • Enhanced forecasting and budgeting: Improved Azure forecast calculations, better budget retention, and more accurate future budget forecasting.
    • Operational security: Introduction of the instance operator role allows routine operational tasks with limited privileges, reducing security risks.
    • Performance and usability improvements: Faster landing page load times, improved search and filtering in reports, better error handling for Azure billing downloads, and enhanced spend visibility with expanded service lists.

    Maintenance and Stability

    Regular releases include defect fixes focused on performance, stability, and functional issues such as license calculations, business hours recommendations, and proper execution of cost optimization actions.

    Practical Impact for ServiceNow Customers

    By leveraging the Cloud Cost Management Infra Stack, customers can expect more reliable and scalable cost management capabilities, enhanced visibility across multiple cloud providers, and operational efficiencies through role-based access. This enables better financial governance, cost optimization, and streamlined cloud cost reporting within the ServiceNow platform.

    Version history for the Cloud Cost Management Infra Stack application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 10.0.2 - June 2026
    • Performance-related defect fixes.
    • Stability-related defect fixes.
    Version 10.0.1 - March 2026
    • Cloud Cost Management highlights for the 10.0 release
      • Manage your Azure cloud cost data with support for FinOps Open Cost and Usage Specification (FOCUS), the industry standard for cost and usage data.
      • Gain financial clarity and reporting flexibility by choosing to view your cloud cost data in your preferred currency.
      • Get centralized visibility into the Microsoft Partner Agreement (MPA) account spend when operating under a Managed Service Provider (MSP).
      • The Multi-currency setup operation is available on the Cloud Cost Management Workspace Operations view to enable setting up display currency options for cloud cost and usage data.
      • The Currency preference operation is available on the Cloud Cost Management Workspace Operations view to enable selecting preferred currency options for cloud cost and usage data.
      • Use the instance operator role to perform routine operational tasks without requiring the full admin role for basic operations. By using limited privileges in the instance operator role, you can help reduce security risks across your organization.
    Version 9.0.3 - February 2026
    • Functional and performance issues are fixed in this release. This includes:
      • Multi-MID server configuration support for customers with multiple AWS Organizations.
      • Accurate license calculation with proper handling of ephemeral resources.
      • Improved CCM landing page performance with faster load times
      • Business Hours recommendations now include EC2 instances detached from Auto Scaling groups.
      • Accurate Azure forecast calculation for subscription-based billing (now considers only the relevant service account).
      • Budget configurations now retain correctly without automatic deletion.
      • Fixed GCP Business Hours actions for proper cost optimization execution.
      • Enhanced spend visibility with support for additional Azure and AWS service lists.
    Version 9.0.2 - January 2026
    • Functional and performance issues are fixed in this release. This includes:
      • Multi-MID server configuration support for customers with multiple AWS Organizations.
      • Accurate license calculation with proper handling of ephemeral resources.
      • Improved CCM landing page performance with faster load times
      • Business Hours recommendations now include EC2 instances detached from Auto Scaling groups.
      • Accurate Azure forecast calculation for subscription-based billing (now considers only the relevant service account).
      • Budget configurations now retain correctly without automatic deletion.
      • Fixed GCP Business Hours actions for proper cost optimization execution.
      • Enhanced spend visibility with support for additional Azure and AWS service lists.
    Version 9.0.1 - October 2025
    Functional and performance issues are fixed in this release. This includes:
    • Forecast display on spend dashboard.
    • Better formatting for amounts.
    • Improved search and filtering capabilities for reports.
    • Better error handing for Azure billing download, price sheet, and test connections.
    • Custom properties to filter out unwanted tags.
    • Better forecasting for future budgets.
    Version 9.0.0 - August 2025
    As part of 9.0, the following features are supported. Azure MCA contract support Azure billing download using export option.
    Version 8.2.2 - June 2025
    Fixes for infra stack plug in.
    Version 8.2.1 - April 2025

    A few functional and performance issues have been fixed.

    Version 8.2.0 - February 2025
    Cloud Cost Management (CCM) Infra stack app cannot be installed without Cloud cost management parent app. This application installs additional shared services dependencies for the new architecture to improve the performance and scalability of CCM.
    Version 8.1.0 - November 2024
    The Cloud Cost Management (CCM) Infra stack application deploys the shared services architecture to enhance the performance and scalability of CCM.It has a dependency on the parent Cloud Cost Management app.