Service Graph Connector for Infoblox release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for Infoblox release notes

    The Service Graph Connector for Infoblox enables ServiceNow customers to import subnets and IP addresses from Infoblox directly into the ServiceNow CMDB. This integration leverages the Infoblox IPAM module and is designed for quick, seamless, and secure data synchronization. As a ServiceNow-developed connector, it simplifies setup through plug-and-play functionality, facilitating efficient network and IP address management within the CMDB.

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    Key Features

    • IPAM Lifecycle Management: Version 1.5.0 introduced lifecycle management for all IP Address Management (IPAM) tables, improving data accuracy and maintenance.
    • IPv6 Support: Available since version 1.1.0, allowing tracking and importing of both IPv4 and IPv6 addresses with added fields for IP version identification.
    • Multi-Instance Support: Added in version 1.4.0, enabling multiple simultaneous Infoblox integration instances within ServiceNow.
    • Performance Enhancements: Parallel loading and independent scheduling for IP address, subnet, and network data imports introduced in version 1.3.1.
    • Updated Data Model: Redesigned Managed Network table to import network view data instead of duplicating subnet data, with renamed tables for clarity (Managed IP Pool and Managed IP Network Subnet).
    • Extensible Attributes: Infoblox extensible attributes are now ingested into the cmdbkeyvalue table, enhancing attribute visibility across IPAM data.
    • Improved CI Identification: Source Native Keys updated to include Managed Network for precise Configuration Item (CI) matching.
    • Security Updates: Latest version 1.6.0 includes security fixes to ensure data integrity and protection.
    • Import Flexibility: System property added to globally set default behaviors for IP address import options.

    Key Improvements and Fixes

    • Replaced the subnet and allocated IP address relationship with a direct reference field to reduce complexity and duplication.
    • Upgrade process now retires older CIs instead of deleting them, preserving historical data.
    • Fixed ACLs to restrict admin menus to authorized users only.
    • Resolved connection stability issues and improved test load functionality for data sources.
    • Corrected network view property saving and connection naming for better user experience.

    What Customers Can Expect

    ServiceNow customers using the Service Graph Connector for Infoblox can expect a robust, scalable solution for integrating Infoblox IPAM data into their CMDB with support for both IPv4 and IPv6. The connector ensures accurate CI mapping, enhanced lifecycle management, and improved performance through parallel processing and independent scheduling. Security and data integrity are maintained with regular updates. This integration streamlines IP address and subnet management, helping customers maintain an up-to-date and reliable CMDB to support their IT operations.

    Version history for the Service Graph Connector for Infoblox on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.6.0 - July 2026
    Security fix.
    Version 1.5.0 - March 2026
    • New:
      • Implemented life cycle management for all IPAM tables.
      • Redesigned the Managed Network table to import Infoblox network view data instead of duplicating the Subnet table.
      • Added new fields:
        • Added the ip_version field to the cmdb_ci_allocated_ip_address, cmdb_ci_ip_pool, and cmdb_ci_ip_network_subnet tables for IPv4/IPv6 tracking.
        • Added the subnet reference field to the cmdb_ci_allocated_ip_address table linking directly to the cmdb_ci_ip_network_subnet table.
      • Updated table labels for consistency and to differentiate managed entities from discovered IP pools and network subnets:
        • The IP Pool table is renamed to Managed IP Pool.
        • The IP Network Subnet table is renamed to Managed IP Network Subnet.
      • Infoblox extensible attributes are ingested into the cmdb_key_value table for all IPAM tables.
      • Added the sn_infoblox_integ.default_get_ip_address system property to set the global default for the Get IP Address option when importing networks.
      • Updated all Source Native Keys (SNKs) to include Managed Network as part of the key for accurate CI identification.
    • Fixed:
      • Removed the relationship between Subnet and Allocated IP Address and replaced it with a direct reference field.
      • Updated the upgrade process to mark CIs from version 1.4 and earlier as retired (operational_status=6) instead of deleting them.
      • Fixed the data duplication issue.
    Version 1.4.0 - August 2025
    New: Added multi-instance support.
    Version 1.3.1 - June 2025
    • New:
      • Implemented parallel loading for better performance.
      • Added support to set up import schedules for IP address, subnet, and network data sources independently.
      • Added support for IPv6.
    Version 1.2.0 - September 2024
    • Fixed:
      • The network view property wasn't saving properly
      • The connection name in the "Confirm connection creation" message (SGC Central)
    Version 1.1.1 - March 2024
    • Fixed:
      • Updated the ACLs for the tables of Service Graph Connector for Infoblox
      • Menus intended for admin users in the application navigator will no longer appear for non-admin users
      • Fixed connection issues
      • Fixed the issue with the "Test Load 20 Records" related link loading all data for the SG-Infoblox IP Address data source
    Version 1.1.0 - August 2023
    • New:
      • Added support for IPv6
      • Added ability to import CNAME as DNS Alias
    Version 1.0.0 - May 2023

    Service Graph Connector for Infoblox imports subnets and IP addresses from Infoblox to the ServiceNow CMDB quickly, seamlessly, and securely. The connector is built on the Infoblox IPAM module. This integration is part of ServiceNow-developed Service Graph Connectors. The Plug-and-play Service Graph Connectors simplify setup and facilitate quick integration with Infoblox.