Primary Data Integration with Oracle release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Primary Data Integration with Oracle release notes

    The Primary Data Integration with Oracle application enables ServiceNow customers to integrate and fetch various entity data from Oracle E-Business Suite (EBS) into ServiceNow. This facilitates synchronization of critical business data such as legal entities, cost centers, GL accounts, currencies, purchasing organizations, payment terms, plant addresses, suppliers, and more.

    Show full answer Show less

    The application has undergone multiple updates to enhance security, improve error handling, add new capabilities, and refine role management to better support enterprise integration needs.

    Key Features and Enhancements

    • Data Fetching Capabilities: Supports lookup and pulling of currencies, purchasing organizations, purchase groups, plant addresses, legal entities, payment terms, suppliers, and inventory items from Oracle EBS.
    • Full and Conditional Pulls: Users can perform either full data pulls or conditional pulls for targeted synchronization.
    • Security Improvements: User-supplied JavaScript execution in the guest sandbox was disabled to enhance security.
    • Access Control Enhancements: Implementation of Non-Glide Cobalt Raven ACLs ensures consistent and robust access control across Oracle PDI components.
    • Error Handling Fixes: Job tracker records now correctly update to a failed state when internal server errors or similar issues occur, improving monitoring and troubleshooting.
    • Localization Support: Error messages have been updated to use ServiceNow’s translation framework for better internationalization.
    • Role Management: Granular roles were added to system properties to comply with updated directives, enhancing security and role-based access control.
    • Custom Table Integrations: Implementation of custom tables for inventory items, username, responsibility, operating units, and external unique ID mappings supports complex integration scenarios.

    Key Outcomes for ServiceNow Customers

    • Streamlined integration between Oracle EBS and ServiceNow, enabling accurate and timely data synchronization for critical business entities.
    • Enhanced security posture with restrictions on user-supplied scripts and improved access controls, reducing integration risks.
    • Improved operational visibility and reliability through better error handling and job state tracking.
    • Greater flexibility in data synchronization with options for full or conditional data pulls tailored to business needs.
    • Support for localization and granular role management facilitates enterprise compliance and global deployment.

    Version history for the Primary Data Integration with Oracle application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.0 - June 2026 (Australia)
    • Fixed:
      • DIRS0000416: Enhanced security by disabling user-supplied JavaScript in the guest sandbox for Primary Data Integration with Oracle.
      • DIRS0000421:
        • Implemented Non-Glide Cobalt Raven ACLs within the product code for Primary Data Integration with Oracle.
        • Aligned and completed (“true-up”) related changes to ensure consistent ACL behavior across Oracle PDI components.
      • Resolved an issue where job tracker records were not updated to a failed state when an internal server error or similar error class occurred. The following Oracle EBS subflows were affected:
        • Fetch Currencies from Oracle EBS service
        • Fetch Payment terms from Oracle EBS service
        • Fetch Plant address from Oracle EBS service
        • Fetch Purchasing organizations from Oracle EBS service
        • Fetch FX rates from Oracle EBS service
        • Fetch Legal entities from Oracle EBS service
        • Fetch Purchase groups from Oracle EBS service
    Version 1.5.0 - June 2026
    • Fixed:
      • DIRS0000416 — Disabled user-supplied JavaScript in the Guest Sandbox for Primary Data Integration with Oracle.
      • Resolved an issue where job tracker records were not updated to a failed state when an internal server error or similar error class occurred. The following Oracle EBS subflows were affected:
        • Fetch Currencies from Oracle EBS service
        • Fetch Payment Terms from Oracle EBS service
        • Fetch Plant Address from Oracle EBS service
        • Fetch Purchasing Organizations from Oracle EBS service
        • Fetch FX Rates from Oracle EBS service
        • Fetch Legal Entities from Oracle EBS service
        • Fetch Purchase Groups from Oracle EBS service
    Version 1.4.0 - December 2025
    Changed: Added granular roles to system properties in accordance with new directives.
    Version 1.3.0 - August 2025
    • Fixed:
      • All error messages in the script have been updated to use gs.getMessage for translation purposes.
      • The ERP Source field in ERP Source Configuration has been updated with the correct ERP Source record for Oracle.
    Version 1.2.0 - October 2024
    • Built Integration capabilities with Oracle EBS and ServiceNow to perform the following actions on the entities:
      • Look up and pull currencies
      • Look up Purchasing Org
      • Look up Purchase Group
      • Look up Plant Address
    • All of these have the option to do a full pull or a conditional pull.
    Version 1.1.1 - August 2024
    • New:
      • Fetch Inventory Items
      • Custom Table implementation for Username and Responsibility Implementation
      • Operating Unit Primary Data Implementation
      • Fetch Suppliers Subflow - External Unique Id mapping in the table: sn_fcms_intg_office_location_stage and Bank Identification Number mapping in the table: sn_fcms_intg_supplier_payment_inbound_stage
    Version 1.0.1 - July 2024
    This application provides customers the ability to fetch entity data like legal entity, cost center, GL accounts, Conversion Rates, Currencies, Purchasing Org, Purchasing Group, Payment Terms, Plant address, Supplier from Oracle EBS into ServiceNow.