Primary Data Integration with Oracle release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Primary Data Integration with Oracle release notes

    The Primary Data Integration with Oracle application enables ServiceNow customers to integrate and synchronize key Oracle E-Business Suite (EBS) entity data into the ServiceNow platform. This integration supports fetching critical business data such as legal entities, cost centers, GL accounts, currencies, purchasing organizations, payment terms, plant addresses, suppliers, and more. The application has been regularly updated to enhance security, improve error handling, and expand functionality to meet evolving enterprise integration needs.

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    Key Features

    • Integration with Oracle EBS to fetch and synchronize various entity data, including currencies, purchasing organizations, purchase groups, plant addresses, legal entities, payment terms, FX rates, and suppliers.
    • Support for both full data pulls and conditional data pulls to optimize synchronization based on customer requirements.
    • Granular role management added to system properties to align with security directives and improve access control.
    • Implementation of custom tables and mappings to support inventory items, unique external IDs, and bank identification numbers for enhanced data integrity.
    • Enhanced security measures, such as disabling user-supplied JavaScript in the guest sandbox and implementing Non-Glide Cobalt Raven ACLs to enforce consistent and secure access controls across Oracle integration components.
    • Improved error handling to ensure job tracker records accurately reflect failed states when internal server or similar errors occur, preventing silent failures during data synchronization.

    Key Outcomes

    • Customers can automate and streamline the import of essential Oracle EBS data into ServiceNow, enabling better data consistency and operational efficiency.
    • Enhanced security controls reduce risk associated with user-supplied code and ensure compliance with enterprise security policies.
    • Improved error tracking allows administrators to promptly identify and resolve integration failures, maintaining reliability of data synchronization processes.
    • The application’s evolving capabilities support a wide range of Oracle EBS entities, allowing customers to tailor integration workflows to their specific business needs.

    Version history for the Primary Data Integration with Oracle application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.0 - June 2026 (Australia)
    • Fixed:
      • DIRS0000416: Enhanced security by disabling user-supplied JavaScript in the guest sandbox for Primary Data Integration with Oracle.
      • DIRS0000421:
        • Implemented Non-Glide Cobalt Raven ACLs within the product code for Primary Data Integration with Oracle.
        • Aligned and completed (“true-up”) related changes to ensure consistent ACL behavior across Oracle PDI components.
      • Resolved an issue where job tracker records were not updated to a failed state when an internal server error or similar error class occurred. The following Oracle EBS subflows were affected:
        • Fetch Currencies from Oracle EBS service
        • Fetch Payment terms from Oracle EBS service
        • Fetch Plant address from Oracle EBS service
        • Fetch Purchasing organizations from Oracle EBS service
        • Fetch FX rates from Oracle EBS service
        • Fetch Legal entities from Oracle EBS service
        • Fetch Purchase groups from Oracle EBS service
    Version 1.5.0 - June 2026
    • Fixed:
      • DIRS0000416 — Disabled user-supplied JavaScript in the Guest Sandbox for Primary Data Integration with Oracle.
      • Resolved an issue where job tracker records were not updated to a failed state when an internal server error or similar error class occurred. The following Oracle EBS subflows were affected:
        • Fetch Currencies from Oracle EBS service
        • Fetch Payment Terms from Oracle EBS service
        • Fetch Plant Address from Oracle EBS service
        • Fetch Purchasing Organizations from Oracle EBS service
        • Fetch FX Rates from Oracle EBS service
        • Fetch Legal Entities from Oracle EBS service
        • Fetch Purchase Groups from Oracle EBS service
    Version 1.4.0 - December 2025
    Changed: Added granular roles to system properties in accordance with new directives.
    Version 1.3.0 - August 2025
    • Fixed:
      • All error messages in the script have been updated to use gs.getMessage for translation purposes.
      • The ERP Source field in ERP Source Configuration has been updated with the correct ERP Source record for Oracle.
    Version 1.2.0 - October 2024
    • Built Integration capabilities with Oracle EBS and ServiceNow to perform the following actions on the entities:
      • Look up and pull currencies
      • Look up Purchasing Org
      • Look up Purchase Group
      • Look up Plant Address
    • All of these have the option to do a full pull or a conditional pull.
    Version 1.1.1 - August 2024
    • New:
      • Fetch Inventory Items
      • Custom Table implementation for Username and Responsibility Implementation
      • Operating Unit Primary Data Implementation
      • Fetch Suppliers Subflow - External Unique Id mapping in the table: sn_fcms_intg_office_location_stage and Bank Identification Number mapping in the table: sn_fcms_intg_supplier_payment_inbound_stage
    Version 1.0.1 - July 2024
    This application provides customers the ability to fetch entity data like legal entity, cost center, GL accounts, Conversion Rates, Currencies, Purchasing Org, Purchasing Group, Payment Terms, Plant address, Supplier from Oracle EBS into ServiceNow.