Admin Center release notes

  • Release version: Store
  • Updated July 9, 2026
  • 3 minutes to read
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    Summary of Admin Center release notes

    The Admin Center application on the ServiceNow Store is a centralized platform designed to streamline administrative tasks for ServiceNow customers. It provides a unified experience for discovering, installing, configuring, and managing entitled products, helping administrators accelerate onboarding and reduce complexity.

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    Key Features

    • Manage Your Products (Version 6.0.0, April 2026): Introduces a centralized section on Admin Center and Admin Home for onboarding, showcasing entitled products with product tiles (AI-Native IT Service Desk, Core Business Suite Foundation, IT Operations Management, Now Assist Admin). Each tile links to Product Hubs for guided implementation and configuration workflows.
    • Granular Admin Role (Version 6.0.0, April 2026): Enables role-based, least-privilege administrative access specific to Admin Center functionalities. This supports large enterprises and regulated environments by allowing controlled delegation without granting full system admin privileges, enhancing governance and security.
    • User Experience Enhancements: Minor UX improvements across versions, including clickable product cards, clear dismissible banners about pre-installed applications, and localization fixes to improve usability.
    • Stability and Bug Fixes: Ongoing fixes addressing defects, data cleanliness, broken links, and internationalization (i18n) issues enhance the reliability and quality of the Admin Center.
    • Embedded PA Dashboard (Version 1.2.3, May 2023): Provides critical instance information and feedback capabilities directly on Admin Home for administrators.

    Key Outcomes

    • Centralized Administrative Management: Admin Center consolidates multiple administrative workflows and product onboarding processes into a single, consistent interface, reducing fragmentation.
    • Improved Time to Value: Guided product discovery and installation workflows help administrators quickly implement and configure ServiceNow products.
    • Enhanced Security and Governance: Granular admin roles enforce least-privilege principles, enabling safe delegation of administrative responsibilities without compromising platform security.
    • Ongoing Improvements: Regular updates fix bugs, improve localization, and refine user experience ensuring that the Admin Center remains a robust, user-friendly tool for managing ServiceNow environments.
    • Support for Large and Regulated Enterprises: The enhanced role-based access and centralized management features align with enterprise governance needs, making Admin Center suitable for complex organizational structures.

    Version history for the Admin Center application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 6.1.3 - July 2026
    • New: PoCs to explore LitJS and AIUX (Horizon 2.0) for Admin Home redesign/uplifts
    • Fixed: GA defect fixes
    Version 6.1.1 - June 2026
    • Minor UX enhancements
    • Pre-installed applications — In sub-prod, customers will see the non-AI version of Implementation Agent installed before first login
    • Banner — Clear and dismissible banner indicating app pre-install
    • Product cards — Clickable product name cards
    Version 6.0.3 - May 2026
    • Data cleanliness
    • Localisation fixes
    • Stability fixes
    • Minor UX enhancements
    Version 6.0.0 - April 2026
    • "Manage Your Products"
      • We've introduced a new "Manage Your Products" section on Admin Center and Admin Home to simplify onboarding and provide a centralized, guided entry point for ServiceNow administrators that surfaces entitled products, entry into product hubs and installation actions, and implementation guidance in a single, unified experience. It replaces fragmented starting points across the platform by providing admins with clear “where do I start” context, enabling them to discover, install, and configure products through a consistent workflow. Admin Home serves as the foundation for product onboarding, autoinstallation, and post-install configuration via Product Hubs, reducing complexity and accelerating time to value for customers.
    • What's New:
      • Four product tiles are now available:
        • AI-Native IT Svc Desk (fka CoreIT)
        • Core Business Suite Foundation
        • IT Operations Management
        • Now Assist Admin
      • Each tile includes a "View product overview" button to start the implementation journey from Product Hubs.
    • Granular Admin Role:
      • What's New:
        • Introduced a granular Admin Center admin role to allow controlled access to Admin Center capabilities without granting full system admin privileges
    • Changed: Enhanced administrative governance by enabling role‑based delegation specific to Admin Center functionality
    • Admin Center & Access Experience:
      • The Admin Center granular role allows organizations to safely extend administrative responsibilities for platform setup, adoption guidance, and configuration workflows—without increasing security risk.
      • This capability supports large enterprises and regulated environments by aligning administrative access with least‑privilege principles, while preserving a consistent and intuitive Admin Center experience.
    Version 4.2.7 - December 2025
    Bug fixes: Fixed label name on Shared admin dashboard.
    Version 4.2.6 - July 2025
    This patch release has a fix to a bug related to i18n
    Version 4.2.5 - June 2025
    This version has compatibility to coral theme.
    Version 4.2.3 - May 2025
    Includes few bug fixes and minor change to upgrade card on home page.
    Version 2.1.2 - February 2025
    This version contains backport fix for following bug: Nothing happens after clicking on a record in 'All Active Tasks' widget in the 'Shared admin dashboard'.
    Version 4.1.0 - November 2024
    Minor changes to menu items.
    Version 2.1.1 - June 2024
    Minor bug fixes.
    Version 2.0.7 - February 2024
    Fixed: Minor bug fixes and improvements.
    Version 2.0.4 - December 2023
    A broken link is fixed.
    Version 1.2.3 - May 2023
    • New:
      • Embedded PA Dashboard for Admin users on Admin Home
      • Surfaced critical instance information on Admin Home
      • Ability to provide feedback on the Admin Home
    Version 1.1.4 - December 2022
    Fixed video content duplication on Application Details pages.
    Version 1.1.3 - November 2022
    Fixed: Minor fixes for broken links and supported version content.
    Version 1.1.2 - August 2022
    • The ServiceNow Admin Center is a new application in the Tokyo release. This inaugural release features Adoption Blueprints, which provide a centralized view of applications included in your license and how you can use them to achieve measurable IT business outcomes.
    • Admin Center will continue to evolve to become a centralized place to manage all your strategic and tactical administrative work on the platform. Stay tuned for updates!