Source-to-Pay Integration Framework release notes

  • Release version: Store
  • Updated June 11, 2026
  • 9 minutes to read
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    Summary of Source-to-Pay Integration Framework release notes

    The Source-to-Pay Integration Framework is a ServiceNow Store application designed to streamline and enhance integration between ServiceNow and various ERP systems such as SAP, Oracle, Ariba, and Coupa. It supports the full source-to-pay lifecycle, including sourcing, purchase requisition (PR) and purchase order (PO) processing, invoicing, supplier data management, and third-party sourcing tool integration. The release notes detail version updates from November 2023 through June 2026, highlighting new features, changes, and fixes that improve functionality, performance, compliance, and user experience.

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    Key Features

    • Enhanced Outbound Processing: Introduction of staging tables and comprehensive field mappings for purchase requisition lines (PRL), purchase requisitions, purchase orders, invoices, and supplier contacts to support outbound flows to ERPs.
    • Decoupled PR/PO Flow: Enabled independent outbound processing of purchase requisitions and purchase orders to increase flexibility and align with ERP-specific requirements, such as mandated fields for Ariba integration.
    • Invoice Reversal Support: Added functionality to handle invoice reversals, including new attributes like Reversal Date and Reversal ERP Number, and new invoice status lifecycle states, aligning with SAP and Oracle ERP processes.
    • Third-Party Sourcing Tools Integration: Provided workflows, staging tables, and transform maps to integrate third-party sourcing tools with ServiceNow sourcing and procurement operations, including support for RFx and awarding processes.
    • Security and Access Control: Added Access Control Lists (ACLs) to support specific directives such as Brazil’s Non‑Glide Cobalt Raven and fixed ACL-related issues blocking invoice creation and data access.
    • Performance and Usability Improvements: Applied performance optimizations to PO transform maps, enhanced error handling with retry mechanisms, and blocked inappropriate edits or cancellations on POs to maintain data integrity.
    • Compliance and Legal Entity Support: Mandated fields based on account assignment categories, updated PR/PO references, and ensured consistent ERP source assignment aligned with legal entity configurations.
    • Punchout and cXML Protocol Support: Introduced interface tables and logic to enable Level 1 cXML punchout protocols for integration with third-party supplier sites.

    Practical Benefits for ServiceNow Customers

    • Improved integration accuracy and completeness with ERP systems through expanded field mappings and staging tables.
    • Greater flexibility in managing purchase requisitions and orders independently, supporting diverse ERP workflows.
    • Enhanced compliance with regional and ERP-specific requirements, reducing integration errors and manual corrections.
    • Robust handling of invoice reversals and lifecycle states ensures financial accuracy and audit readiness.
    • Seamless integration with third-party sourcing tools enables extended sourcing capabilities and supplier collaboration.
    • Stronger security controls and permission fixes enhance data protection and user access management.
    • Performance improvements and error handling reduce integration delays and improve operational efficiency.

    Key Outcomes

    By leveraging the Source-to-Pay Integration Framework updates, ServiceNow customers can expect reliable, scalable, and compliant integration with multiple ERP systems and third-party sourcing tools. This enables streamlined procurement operations, improved data integrity, enhanced user experience, and better alignment with organizational policies and external system requirements. Customers benefit from continuous enhancements that address functional gaps, security concerns, and evolving business needs in the source-to-pay process.

    Version history for the Source-to-Pay Integration Framework application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 14.0.2 - June 2026 (Australia)
    • New:
      • Added Remit-to party column to the outbound invoice staging table
      • Added Short Description and Legal Entity field mappings for outbound purchase requisitions (PRs).
      • Added Supplier ERP Code, requested start date, requested end date, and maximum budget field mapping for outbound PRL.
      • Mandated Asset ID field for Ariba at the PRL level and in outbound PRL.
      • Enabled decoupled PR/PO flow to support outbound processing of PRs independently.
      • Added Access Control Lists (ACLs) to support the Non‑Glide Cobalt Raven Brazil directive.
      • Updated PR/PO references to support decoupled PR/PO processing.
      • Mandated fields on Outbound PR for Ariba based on account assignment category selection
    • Changed:
      • Outbound flows no longer trigger for Closed Canceled and Closed Rejected PRs.
      • Updated PR behavior to use COA field selection instead of CapEx/Expense/Prepaid account fields.
      • Restrict cost allocation type to cost center lines only in the Shopping hub for SAP Ariba PRs.
      • Enabled decoupled PR/PO flow to support outbound processing of PRs.
      • Blocked edit and cancel actions on POs for the target system Ariba.
    • Fixed: Fixed issue with UI Action retry for PR and PO processing.
    Version 13.0.2 - June 2026 (Zurich)
    • New:
      • Added Remit-to party column to the outbound invoice staging table
      • Added Short Description and Legal Entity field mappings for outbound purchase requisitions (PRs).
      • Added Supplier ERP Code, requested start date, requested end date, maximum budget field mapping for outbound PRL.
      • Mandated Asset ID field for Ariba at the PRL level and in outbound PRL.
      • Enabled decoupled PR/PO flow to support outbound processing of PRs independently.
      • Added Access Control Lists (ACLs) to support the Non‑Glide Cobalt Raven Brazil directive.
      • Updated PR/PO references to support decoupled PR/PO processing.
      • Mandated fields on Outbound PR for Ariba based on account assignment category selection
    • Changed:
      • Outbound flows no longer trigger for Closed Canceled and Closed Rejected PRs.
      • Updated PR behavior to use COA field selection instead of CapEx/Expense/Prepaid account fields.
      • Restrict cost allocation type to cost center lines only in the Shopping hub for SAP Ariba PRs.
      • Enabled decoupled PR/PO flow to support outbound processing of PRs.
      • Blocked edit and cancel actions on POs for target system Ariba.
    • Fixed: Fixed issue with UI Action retry for PR and PO processing.
    Version 11.0.3 - June 2026
    • New:
      • Added the Remit-to party column to the outbound invoice staging table.
      • Added Short Description and Legal Entity field mappings for outbound purchase requisitions (PRs).
      • Added Supplier ERP Code, requested start date, requested end date, and maximum budget field mapping for outbound PRL.
      • Mandated Asset ID field for Ariba at the PRL level and in outbound PRL.
      • Enabled decoupled PR/PO flow to support outbound processing of PRs independently.
      • Added Access Control Lists (ACLs) to support the Non‑Glide Cobalt Raven Brazil directive.
      • Updated PR/PO references to support decoupled PR/PO processing.
      • Mandated fields on Outbound PR for Ariba based on account assignment category selection.
    • Changed:
      • Outbound flows no longer trigger for Closed Canceled and Closed Rejected PRs.
      • Updated PR behavior to use COA field selection instead of CapEx/Expense/Prepaid account fields.
      • Restrict cost allocation type to cost center lines only in the Shopping hub for SAP Ariba PRs.
      • Enabled decoupled PR/PO flow to support outbound processing of PRs.
      • Blocked edit and cancel actions on POs for the target system Ariba.
    • Fixed: Fixed issue with UI Action retry for PR and PO processing.
    Version 12.9.0 - March 2026 (Zurich)
    • New: Added enhancements to the Purchase Requisition Line (PRL) outbound staging table
    • Changed: Performance optimizations applied to the PO transform map
    Version 10.17.0 - March 2026
    • New: Added enhancements to the Purchase Requisition Line (PRL) outbound staging table
    • Changed: Performance optimizations applied to the PO transform map
    Version 12.5.0 - January 2026 (Zurich)
    • New:
      • Added support for outbound invoice reversal scenarios through staging and dictionary enhancements, including new reversal-related attributes such as Reversal Date and Reversal ERP Number.
      • Introduced additional invoice status values to support the reversal lifecycle (for example, reversal in progress and authorize payment).
    • Changed:
      • Enhanced outbound ERP integration flow to support invoice reversal, cancel, and void scenarios for SAP and Oracle ERP systems, ensuring alignment with ERP-specific processing requirements
      • Updated integration behavior and validations as defined in the acceptance criteria, with certain validations handled at the UI level.
    Version 10.13.0 - January 2026
    • New:
      • Added missing outbound staging fields for Purchase Requisition (PR) and Purchase Requisition Line (PRL), including Buyer Group, Short Description, Requested Delivery Date, Legal Entity, and other required attributes.
      • Added additional outbound fields required to support service requisition scenarios.
      • Introduced the missing Purchase Requisition entity at the integration service record level.
    • Changed:
      • Updated outbound mappings to ensure required fields are mapped between base tables and outbound staging tables for requisitions and orders.
      • Updated PO Header outbound staging to map Purchasing Group from the base table.
      • Updated supplier and supplier contact data source indexing for integration configuration correctness.
    • Fixed:
      • Fixed missing outbound fields that blocked Purchase Requisition creation in ERP.
      • Fixed access issues by enabling required create/update permissions on PR and PRL staging tables.
    Version 12.0.1 - December 2025 (Zurich)
    • New: Created a new integration table for Purchase Requisition Line outbound processing with comprehensive field mapping, including account assignment, state, costs, WBS elements, and cancellation tracking.
    • Changed:
      • Extended the existing Purchase Requisition and Purchase Requisition Line inbound transform maps to support ERP integration scenarios while maintaining backward compatibility with Punchout functionality.
      • Implemented automatic assignment of the ERP Source field on Sourcing Requests and Purchase Requisition Lines upon creation. This update includes:
        • A backfill script for existing records
        • Updated outbound mapping to ensure accurate Target ERP values
      • Ensured consistent ERP Source values are populated on Sourcing Requests and Purchase Requisition Lines to align with the business owner’s legal entity configuration across all SPO entities.
      • Security fixes.
    Version 10.8.24 - December 2025 (Yokohama)
    • New: Created a new integration table for Purchase Requisition Line outbound processing with comprehensive field mapping, including account assignment, state, costs, WBS elements, and cancellation tracking.
    • Changed:
      • Extended the existing Purchase Requisition and Purchase Requisition Line inbound transform maps to support ERP integration scenarios while maintaining backward compatibility with Punchout functionality.
      • Implemented automatic assignment of the ERP Source field on Sourcing Requests and Purchase Requisition Lines upon creation. This update includes:
        • A backfill script for existing records
        • Updated outbound mapping to ensure accurate Target ERP values
      • Ensured consistent ERP Source values are populated on Sourcing Requests and Purchase Requisition Lines to align with the business owner’s legal entity configuration across all SPO entities.
      • Security fixes.
    Version 10.8.21 - October 2025
    • Fixed: Resolved an issue that was preventing Invoice creation due to ACL (Access Control List) restrictions across the following integration points:
      • SAP HANA RFC
      • SAP ECC IDOC
      • SAP HANA IDOC
    • This fix ensures that invoices are now successfully created without being blocked by ACL-related constraints.
    Version 11.0.1 - August 2025
    • Updates:
      • Application behavior change to support native ERP applications behavior - Disallow cancellation of Purchase Order Lines if the ERP mapped to legal entity is Coupa. This is to ensure functional parity with ERP
    • Technical Changes:
      • Cost Allocation table moved to Spend Integration scope and Supporting provided for customers with old releases - in case of Cost Allocation Table Changes
    Version 10.8.13 - June 2025
    Fixed: When updating the headquarters in the Supplier Location table, a new Supplier Parent record was incorrectly being created in the Supplier Outbound table.
    Version 9.5.17 - June 2025 (Xanadu)
    • Fixed:
      • Users impersonating the ERP Integration Admin (erp.integration.admin) role were unable to access records in the Inbound Cost Allocations table (sn_spend_intg_imp_cost_allocation).
      • Users encountered errors when creating or updating data in the Sourcing Bid Stage.
    Version 10.8.1 - May 2025
    Changed: If an error occurs while syncing supplier data, an error task will be created, and the data can be submitted using the retry feature."
    Version 9.5.13 - May 2025 (Xanadu)
    • Fixed:
      • Awarding purchase outbound flow issue
      • Sourcing outbound queue flow issue
      • Minor bugs
    Version 10.5.0 - March 2025
    • New: You can now accept sourcing bids beyond the bid closure time in exceptional instances where the source system permits a grace period for bid acceptance.
    • Fixed: Resolved an issue causing duplicate outbound records in SR/PRL outbound tables when a Negotiation Event or Sourcing Request was canceled.
    Version 9.5.7 - March 2025 (Xanadu)
    • New:
      • Added two additional fields to the Supplier Contact Outbound table as part of SLO Integration:
        • ERP source
        • ERP company code
      • IT Admins now have the capability to provision additional mappings of third-party system units of measure (UOM) to existing UOM within ServiceNow.
    • Deprecations: Deprecation of shipment inbound table and transform map from spend_intg scope.
    Version 9.5.3 - January 2025
    • New: Added supplier contact outbound attributes
    • Changed: Deprecated shipment inbound table and transform map from this scope
    • Fixed:
      • Addressed supplier outbound module access issue
      • Resubmit sourcing flow issues
    Version 7.10.1 - January 2025 (Washington DC)
    • New: Added staging table and transform map for storing supplier product pricing details
    • Changed: Syncing ERP numbers from the outbound staging tables back to the base tables within the Sourcing Flow.
    Version 9.0.3 - November 2024
    • New: Added an API to support invoice ingestion from external systems in JSON and cXML formats
    • Changed: Improved outbound integrations framework by adding an outbound Invoice Cost Allocation table
    Version 7.9.0 - November 2024
    New: Created a new staging table for fetching sourcing requests from ERP systems for the Washington version.
    Version 8.5.2 - October 2024
    New: Added a new staging shipment table and transform map.
    Version 8.0.11 - August 2024
    • Changed:
      • Updated the Source-to-Pay Integration Framework for integrations with third-party sourcing tools. You can now support negotiation-event-based integrations that consist of multiple sourcing requests.
      • Updated the purchase order cancellation flow when it's updated from the purchase order outbound table.
    Version 7.2.1 - August 2024 (Washington DC)
    New: Added the Banking Identification Number field that identifies unique bank accounts. This field is required to build integration with different ERPs like SAP, Oracle, Ariba, and so on.
    Version 7.1.0 - June 2024
    Defect fixes.
    Version 7.0.2 - May 2024
    New: Introduced interface tables and logic to support Level 1 cXML protocol based punchout to third-party supplier sites.
    Version 6.0.3 - March 2024

    Minor fixes.

    Version 5.0.2 - March 2024 (Vancouver)
    Minor fixes.
    Version 6.0.1 - February 2024
    Changed: Introduced additional ability within the integration framework for third-party sourcing tools to know when to close bids now, before the bids end date. In addition, if a supplier award has been made in a third-party sourcing tool, the award response would return to ServiceNow. Note: Currently, only a single supplier response can return to ServiceNow. Additionally, there are default email content and in-product alert messages to inform the employee or requester and the sourcing manager or fulfiller when a Request for Quote (RFQ) has been created in the third-party sourcing tool, and when a supplier award can be made in ServiceNow. Existing customers are additionally impacted by a consolidation of decision tables used to trigger the third-party sourcing tool integration. While one is deprecated, another is active and in use. Existing customers need to ensure that they use the active decision table.
    Version 5.0.1 - November 2023
    New: Introduced new workflows and staging tables in the integrations framework for third-party sourcing tools to integrate with Sourcing and Procurement Operations sourcing workflows for RFx and awarding use cases. Note: Existing and new customers will be able to leverage this integration framework to build integrations with third-party sourcing tools. Additionally, third-party sourcing solutions can leverage this integration framework to build sourcing integrations with Sourcing and Procurement Operations.
    Version 5.0.1 - November 2023
    Provides a set of staging tables, transform maps, and workflows to integrate sourcing, third-party catalogs, ordering, shipments, and invoicing with Source-to-Pay Operations.