Health and Safety Testing release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Health and Safety Testing release notes

    The Health and Safety Testing application on the ServiceNow Store streamlines workplace health testing processes to help employers identify affected employees and reduce the spread of infectious diseases. It supports scenarios where employers are legally required or permitted to request employee testing or allow employees to request optional testing after potential exposure. Employees can specify testing preferences, and administrators can coordinate scheduling and manage test results to clear employees for safe workplace return.

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    This application is part of the broader Safe Workplace suite, which can be installed collectively for ease of deployment.

    Key Features and Updates

    • Health Testing Requests: Enables requesting or allowing employee-initiated health tests, including preferences for test type, date, and location.
    • Test Result Management: Employees submit results in the system, facilitating employer verification and workplace clearance.
    • Localization: Extensive language support added progressively, with localization available for over 22 languages as of early 2022.
    • Security and Performance Improvements: Regular fixes to security vulnerabilities, ACL updates, and performance enhancements to ensure compliance and reliability.
    • User Experience Enhancements: Features such as manager approvals for test results, approval portal improvements, and worknotes on forms have been introduced.
    • Domain Separation Support: Added to enhance multi-domain environments starting January 2021.

    Important Notices for Customers

    • Legal Compliance Responsibility: Organizations must ensure their use complies with applicable laws and regulations. ServiceNow does not provide legal advice nor guarantees compliance through this application.
    • Customization: Organizations should tailor template language within the application to meet specific legal and operational requirements.
    • Government Agency Use: Government entities must confirm compliance with ethics and legal standards before adoption. ServiceNow disclaims responsibility for implementation costs unless separately contracted.

    Practical Implications

    ServiceNow customers can leverage this application to automate and manage employee health testing workflows, improving workplace safety and operational efficiency. By using the localized interfaces and integrated approval mechanisms, organizations can better communicate health testing policies and manage compliance. Customers should plan for ongoing updates to maintain security and functionality and review legal considerations to align the application with organizational policies.

    Version history for the Safe Workplace Health and Safety Testing on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.27.2 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.27.0 - August 2025
    Changed: Minor ACL updates
    Version 1.26.4 - May 2024
    Security fixes.
    Version 1.26.3 - November 2022

    Fixed:

    • Improvement in Next Experience theming alignment
    • One minor bug related to restricted caller access (RCA)
    Version 1.26.2 - August 2022
    • Fixed:
      • Security bug
      • Quality improvements
    Version 1.25.0 - May 2022
    New: Localization for features in the May 5 release
    Version 1.24.0 - February 2022
    • Added missing Restricted Caller Access record for sn_imt_health_test_result
    • Added missing sys_restricted_caller_access record for new requirement recalculation job
    Version 1.23.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.22.0 - January 2022
    Fixed: Performance bug on approval portal search
    Version 1.21.1 - December 2021
    • New: Add worknotes to the form
    • Changed: Updates to the translation engine
    Version 1.20.0 - November 2021
    • New: Localization for features from the November 4 release
    • Fixed: Ability to view PDF files in modals on the Approval Portal
    Version 1.19.0 - November 2021
    • New: Manager approval - COVID-19 test results
    • Fixed: Minor bug
    Version 1.18.0 - October 2021
    New:
    • Approval Portal
    • Localization for features from the September 16 release
    Version 1.17.0 - September 2021
    New:
    • Menu item for My Health Tests
    • Localization for features from the September 2 release
    Version 1.16.1 - September 2021
    • New: Additional Employee Health and Safety Status fields
    • Fixed: Minor bugs
    Version 1.15.0 - August 2021
    • New: Localization for features from the August 5 release
    • Fixed: Minor bug
    Version 1.14.1 - August 2021
    Fixed: Bug related to locking admin out of attachments
    Version 1.13.0 - July 2021
    New: Localization for features from the July 1 release
    Version 1.12.0 - July 2021
    Changed: Updates to the translation engine
    Version 1.11.0 - April 2021
    Fixed: Minor bugs
    Version 1.10.0 - April 2021
    New: Localization for features from the March 25 release
    Version 1.9.0 - March 2021
    Fixed: Minor bug
    Version 1.8.0 - March 2021
    Fixed: Minor bug
    Version 1.7.0 - February 2021
    New: Localization for features from the January 21 release
    Version 1.6.0 - January 2021
    New:
    • Support for domain separation
    • Localization for features from the December 17 release
    Version 1.5.1 - December 2020
    New: Common structure to request consent to various privacy policies
    Version 1.4.0 - November 2020
    New:
    • In the new My Safe Workplace page, there is a new Health and Safety Testing category in the 'Things you can request' module
    • Localization for features from the November 5 release
    Version 1.3.0 - November 2020
    • New: New catalog item icons
    • Fixed: Minor bug fixes
    Version 1.2.0 - October 2020
    New: Localization for features from the October 1 release
    Version 1.0.2 - October 2020

    The ServiceNow Health and Safety Testing application streamlines the employee health testing process to identify affected employees and help reduce the spread of infectious diseases in the workplace. The Health and Safety Testing application provides employers, where they are legally required or permitted to do so, with two options: request employees get tested, or allow employees to request optional health testing upon being notified of potential exposure to an infectious disease, such as COVID-19.

    Employees can submit health testing preferences, like test type and preferred testing date and location. Administrators can use the employees’ request forms to coordinate testing availability and scheduling. After health testing is complete, employees can use Health and Safety Testing to indicate a test result to satisfy the employer’s health and safety requirement, clearing the employee for a safe return to the workplace.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.