Health and Safety Testing release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Health and Safety Testing release notes

    The ServiceNow Health and Safety Testing application streamlines employee health testing processes to help organizations identify affected employees and reduce the spread of infectious diseases in the workplace. It enables employers to request or allow voluntary health testing for employees who may have been exposed to infectious diseases such as COVID-19. Employees can submit preferences for test type, dates, and locations, while administrators coordinate scheduling and testing availability. After testing, employees can report their results to meet employer health and safety requirements, facilitating a safe return to the workplace.

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    For ease of deployment, customers can install individual Safe Workplace applications or use the Safe Workplace suite application for automatic installation of all related apps.

    Key Features and Updates

    • Localization support for multiple languages introduced progressively since 2021 to help multinational organizations deploy in their preferred languages.
    • Security improvements and bug fixes addressing access controls and performance issues have been regularly applied through updates.
    • New functionalities such as manager approval of COVID-19 test results, additional health status fields, and enhanced user interface elements like worknotes and menu items for health tests improve usability.
    • Support for domain separation allows organizations with multiple domains to effectively segregate data and processes.
    • Regular updates to translation engines ensure accurate and current language support.

    Important Notices for Customers

    • Organizations are responsible for ensuring their use of the application complies with all applicable laws, including data protection and employment regulations. ServiceNow does not provide legal advice, and any template language should be customized to meet specific organizational requirements.
    • Government agencies must confirm usage compliance with their Ethics Office and bear responsibility for any implementation or configuration costs not covered by ServiceNow.

    What Customers Can Expect

    By implementing Health and Safety Testing, ServiceNow customers can expect to:

    • Improve coordination and tracking of employee health testing related to infectious disease exposure.
    • Enhance workplace safety by efficiently managing test requests and results.
    • Support compliance with health and safety requirements while maintaining employee privacy and administrative control.

    Version history for the Safe Workplace Health and Safety Testing on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.27.2 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.27.0 - August 2025
    Changed: Minor ACL updates
    Version 1.26.4 - May 2024
    Security fixes.
    Version 1.26.3 - November 2022

    Fixed:

    • Improvement in Next Experience theming alignment
    • One minor bug related to restricted caller access (RCA)
    Version 1.26.2 - August 2022
    • Fixed:
      • Security bug
      • Quality improvements
    Version 1.25.0 - May 2022
    New: Localization for features in the May 5 release
    Version 1.24.0 - February 2022
    • Added missing Restricted Caller Access record for sn_imt_health_test_result
    • Added missing sys_restricted_caller_access record for new requirement recalculation job
    Version 1.23.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.22.0 - January 2022
    Fixed: Performance bug on approval portal search
    Version 1.21.1 - December 2021
    • New: Add worknotes to the form
    • Changed: Updates to the translation engine
    Version 1.20.0 - November 2021
    • New: Localization for features from the November 4 release
    • Fixed: Ability to view PDF files in modals on the Approval Portal
    Version 1.19.0 - November 2021
    • New: Manager approval - COVID-19 test results
    • Fixed: Minor bug
    Version 1.18.0 - October 2021
    New:
    • Approval Portal
    • Localization for features from the September 16 release
    Version 1.17.0 - September 2021
    New:
    • Menu item for My Health Tests
    • Localization for features from the September 2 release
    Version 1.16.1 - September 2021
    • New: Additional Employee Health and Safety Status fields
    • Fixed: Minor bugs
    Version 1.15.0 - August 2021
    • New: Localization for features from the August 5 release
    • Fixed: Minor bug
    Version 1.14.1 - August 2021
    Fixed: Bug related to locking admin out of attachments
    Version 1.13.0 - July 2021
    New: Localization for features from the July 1 release
    Version 1.12.0 - July 2021
    Changed: Updates to the translation engine
    Version 1.11.0 - April 2021
    Fixed: Minor bugs
    Version 1.10.0 - April 2021
    New: Localization for features from the March 25 release
    Version 1.9.0 - March 2021
    Fixed: Minor bug
    Version 1.8.0 - March 2021
    Fixed: Minor bug
    Version 1.7.0 - February 2021
    New: Localization for features from the January 21 release
    Version 1.6.0 - January 2021
    New:
    • Support for domain separation
    • Localization for features from the December 17 release
    Version 1.5.1 - December 2020
    New: Common structure to request consent to various privacy policies
    Version 1.4.0 - November 2020
    New:
    • In the new My Safe Workplace page, there is a new Health and Safety Testing category in the 'Things you can request' module
    • Localization for features from the November 5 release
    Version 1.3.0 - November 2020
    • New: New catalog item icons
    • Fixed: Minor bug fixes
    Version 1.2.0 - October 2020
    New: Localization for features from the October 1 release
    Version 1.0.2 - October 2020

    The ServiceNow Health and Safety Testing application streamlines the employee health testing process to identify affected employees and help reduce the spread of infectious diseases in the workplace. The Health and Safety Testing application provides employers, where they are legally required or permitted to do so, with two options: request employees get tested, or allow employees to request optional health testing upon being notified of potential exposure to an infectious disease, such as COVID-19.

    Employees can submit health testing preferences, like test type and preferred testing date and location. Administrators can use the employees’ request forms to coordinate testing availability and scheduling. After health testing is complete, employees can use Health and Safety Testing to indicate a test result to satisfy the employer’s health and safety requirement, clearing the employee for a safe return to the workplace.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.