Manufacturing Quality Management release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Manufacturing Quality Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 3.3.0 - June 2026
    No release notes.
    Version 3.2.0 - June 2026 (Zurich)
    No release notes.
    Version 2.3.0 - April 2026
    No release notes.
    Version 2.2.0 - April 2026 (Zurich)
    No release notes.
    Version 2.1.3 - March 2026
    New: Structured Non-Conformance (NC) record producer and a stage-based resolution playbook to standardize Non Conformance handling.
    Version 2.0.3 - March 2026 (Zurich)
    New: Structured Non-Conformance (NC) record producer and a stage-based resolution playbook to standardize Non Conformance handling.
    Version 1.2.3 - January 2026 (Zurich)
    zurich-release-notes/page/release-notes/manufacturing/manufacturing-commercial-operations-rn.html.
    Version 1.1.3 - January 2026 (Yokohama)
    • The ServiceNow Quality Issue Management application enables manufacturing organisations to identify, manage, and resolve product quality issues across their lifecycle from initial detection to remediation and closure.
    • Designed for OEMs and manufacturers, the application provides a structured yet flexible framework to capture non-conformances, assess their impact on assets and customers, perform root cause analysis, and execute corrective, containment, and other remediation actions. By bringing quality data, workflows, and stakeholders into a single system of record, this application improves visibility, accountability, and time to resolution while supporting continuous improvement initiatives.
    • The application is delivered through two following complementary plugins that together support both day-to-day issue resolution and long-term quality improvement programs.
      • Manufacturing Quality Management
      • Remediation Management
      • Manufacturing Quality Management
        • The Manufacturing Quality Management plugin provides the foundation for managing Non-Conformances (NCs) and Quality Issues (QIs) across products, assets, and manufacturing operations. It enables teams to consistently capture quality problems, coordinate investigation activities, and collaborate with the right stakeholders throughout the resolution process.