Supplier Common Architecture release notes

  • Release version: Store
  • Updated June 11, 2026
  • 5 minutes to read
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    Summary of Supplier Common Architecture Release Notes

    The Supplier Common Architecture application on the ServiceNow Store is designed to streamline and enhance collaboration between employees and suppliers. It centralizes supplier-related data, simplifies supplier engagement for sourcing and procurement, and supports efficient management of supplier interactions and documentation. The application has evolved through multiple releases, adding capabilities for security, document management, supplier assessments, and communication features.

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    Key Features

    • Centralized Supplier Data: A single repository for all supplier information improves access and management efficiency.
    • Supplier Document Management: Time-bound document monitoring with configurable lead times, grace periods, reminders, and escalation pathways to ensure compliance and reduce manual oversight (introduced in Yokohama and Australia releases).
    • Supplier Performance Assessment: Integration with the Smart Assessment Engine enables bulk distribution of assessment templates, supports completion by internal stakeholders via Source-to-Pay Workspace, and allows supplier self-service through the Supplier Collaboration Portal.
    • Email-driven Supplier Interaction: Suppliers can complete tasks directly via email, access related content, and view consolidated communications in a centralized email tab with email summarization for quick context.
    • Security Enhancements: Improved access controls and fixes to prevent unauthorized access to payment information and other sensitive data.
    • Segmentation Rules: Customizable segmentation rules with scheduled execution to manage supplier groups effectively.
    • Supplier Onboarding and Task Management: Enhanced playbook functionality with fixes to task completion, field rendering, and action handling for smooth workflows.

    Key Outcomes

    • Improved security and access control ensure supplier data confidentiality and compliance.
    • Automated management of expiring supplier documents reduces manual effort and risk of missed renewals.
    • Scalable supplier performance evaluations enhance supplier management and decision-making.
    • Email-based task completion and centralized communication streamline supplier interactions and improve responsiveness.
    • Segmentation and customization capabilities allow tailored supplier engagement strategies.
    • Consolidated case and task tracking across suppliers increase operational efficiency with a unified platform.

    Version history for the Supplier Common Architecture on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 11.0.0 - June 2026 (Australia)
    • Fixed:
      • Improved access controls for better security.
      • Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
    Version 8.0.0 - June 2026 (Zurich)
    • Fixed:
      • Improved access controls for better security.
      • Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
    Version 5.9.3 - June 2026
    • Fixed:
      • Improved access controls for better security.
      • Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
    Version 7.0.0 - March 2026
    • New:
      • Monitor and enforce time-bound documents from suppliers.
        • Provides escalation pathways if document upload tasks are not completed.
        • Enables admins to configure document lead time, grace period, and reminder frequency.
        • Supplier managers or contacts can fill the expiry date while uploading documents. Based on this, automated upload document tasks are created (Supported only in the Australia release).
        • Ensures seamless management of documents with expiration dates and reduces manual oversight on renewals.
      • Assess supplier performance at scale powered by the Smart Assessment Engine application.
        • Bulk distribution via segmentation rules: Associate assessment templates with supplier segments to survey hundreds of suppliers at once, replacing manual one-off outreach.
        • Internal stakeholder completion: Sourcing and procurement teams complete assessments in the Source-to-Pay Workspace, keeping evaluations centralized and auditable.
        • Supplier self-service completion: Supplier contacts complete their assessments through the Supplier Collaboration Portal.
      • Email-driven capabilities to simplify supplier interactions and centralize communication.
        • Email-based task completion: Suppliers can directly complete tasks via email, such as marking tasks complete, playing videos, and accessing shared links.
        • Centralized email tab: Email tab at supplier, case, and task levels to view all communications in one place.
        • Email summarization: Summarization within emails provides quick and clear context for users (for tasks and cases).
    Version 5.6.0 - March 2026 (Yokohama)
    • New:
      • Monitor and enforce time-bound documents from suppliers by:
        • Providing escalation pathways if document upload tasks are not completed.
        • Enabling admins to configure document lead time, grace period, and reminder frequency.
        • Ensures seamless management of documents with expiration dates and reduces manual oversight on renewals.
      • Assess supplier performance at scale powered by the Smart Assessment Engine application.
        • Bulk distribution via segmentation rules: Associate assessment templates with supplier segments to survey hundreds of suppliers at once, replacing manual one-off outreach.
        • Internal stakeholder completion: Sourcing and procurement teams complete assessments in the Source-to-Pay Workspace, keeping evaluations centralized and auditable.
        • Supplier self-service completion: Supplier contacts complete their assessments through the Supplier Collaboration Portal.
      • Email-driven capabilities to simplify supplier interactions and centralize communication.
        • Email-based task completion: Suppliers can directly complete tasks via email, such as marking tasks complete, playing videos, and accessing shared links.
        • Centralized email tab: Email tab at supplier, case, and task levels to view all communications in one place.
        • Email summarization: Summarization within emails provides quick and clear context for users (for tasks and cases).
    Version 5.0.2 - September 2025
    • Fixed: Minor fixes
    • Features:
      • The Supplier Common Architecture application enables employees to collaborate with suppliers by:
        • Having a single repository for all supplier-related data.
        • Simplify and streamline the way employees engage with suppliers to request help in sourcing, procuring goods and services, or assisting suppliers with issues.
        • Suggest and guide employees to correct suppliers.
    Version 4.2.2 - September 2025 (Yokohama)
    • Fixed: Minor fixes
    • Features:
      • The Supplier Common Architecture application enables employees to collaborate with suppliers by:
        • Having a single repository for all supplier-related data.
        • Simplify and streamline the way employees engage with suppliers to request help in sourcing, procuring goods and services, or assisting suppliers with issues.
        • Suggest and guide employees to correct suppliers.
    Version 5.0.1 - August 2025
    • New: Added Relish validations for existing suppliers, including Address, Banking, and Sanctions checks.
    • Fixed: Minor fixes
    Version 4.2.0 - May 2025
    Minor fixes.
    Version 4.1.0 - March 2025
    Minor fixes.
    Version 3.0.0 - December 2024
    • Enables effortless access to supplier contact information across multiple suppliers with a single set of login credentials
    • Centralises case and task tracking from various suppliers, enhancing efficiency within a single platform
    Version 2.9.0 - November 2024
    • New:
      • Implementation of segmentation rule table.
      • Customisation of segmentation rule actions with custom scripts.
      • Scheduled jobs which executes segmentation rule based on frequency.
    Version 2.8.2 - September 2024 (Washington DC)
    • Fixed:
      • The issue where the supplier contact could read the payment information of other suppliers has been fixed.
      • The activity definition missing error seen in the Supplier onboarding playbook has been resolved.
      • The issue causing the "Mark complete" button to show in the Review case lane of the Case playbook has been fixed.
    Version 2.4.8 - September 2024 (Vancouver)
    Fixed: The issue where the supplier contact could read the payment information of other suppliers has been fixed.
    Version 2.8.1 - August 2024
    Minor fixes.
    Version 2.6.9 - July 2024
    • Fixed:
      • The Close notes field and Reject Supplier button are now displayed properly in the Supplier onboarding playbook.
      • The Close notes field is now rendered properly in the Case playbook for all case types.
      • Fixed issue related to the Skip button being unresponsive or not visible in playbooks.
    Version 2.6.7 - June 2024
    • Fixed:
      • You no longer receive an error when creating a task of action type Survey.
      • After upgrading to the Washington DC release from prior releases, the Action description field data is now copied to the Description field for supplier tasks.
      • The Sign document supplier task is now marked as Closed complete in the Source-to-Pay Workspace after you complete the document task in the Supplier Collaboration Portal.
    Version 2.6.2 - May 2024
    Minor fixes.
    Version 2.5.0 - February 2024
    Minor fixes.
    Version 2.4.2 - November 2023
    Minor fixes.
    Version 2.3.3 - August 2023
    Minor fixes.
    Version 2.2.1 - May 2023
    Changed: Renamed this application to Supplier Common Architecture. This application was formerly named Supplier Common.
    Version 2.0.1 - February 2023

    The ServiceNow Supplier Common Architecture application enables employees to engage and collaborate with suppliers anytime, anywhere.