GRC: Advanced Dashboards release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of GRC: Advanced Dashboards release notes

    The GRC: Advanced Dashboards application offers persona-based dashboards designed to integrate with licensed ServiceNow GRC applications for Policy and Compliance, Risk, and Audit Management. It supports various user roles, including first-line-of-business users (application owners), second-line-of-business users (risk and compliance users and managers), and third-line-of-business users (auditors and audit managers). These dashboards provide actionable insights to track daily tasks, approvals, new requests, and the overall risk and compliance posture of the organization.

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    Key Features and Updates

    • Query Range ACL Enhancements (Version 22.3.0, June 2026): Introduces standardized query range security ACLs across all tables for consistent data access control. The upgrade process is automated, requiring no administrator intervention, and includes scripts to handle customized ACLs. Post-upgrade, administrators should review any customized ACLs to ensure compliance with intended policies.
    • Control Objective Management (Version 22.0.1, March 2026): Prevents working drafts of control objectives from inclusion or updates in Entity documents and control dashboards. Demo data records are updated to reflect current and published states.
    • Role and Field Updates (Version 21.1.1, December 2025): The System Administrator role is removed from the application menu and modules. The Control Objective field is now optional on Entity Documents and Controls in dashboards. Date calculations were improved to consider direct associations between citations and controls.
    • Dashboard Migration (Version 18.1.3, June 2024): Dashboards migrated to the Analytics workspace for enhanced reporting capabilities.
    • Access and Performance Fixes: Several updates addressed access control improvements (Version 16.0.1), application size reduction (Version 15.0.1), and localization issues (Version 20.0.0).
    • Role Hierarchy Modification (Version 15.0.0, August 2022): The GRC Reader role was removed from the Business User role, with corresponding changes to reports.
    • License Tracking Enabled (Version 12.0.0, March 2021): Tables now support license tracking to help manage application usage.

    Practical Benefits for ServiceNow Customers

    • Consistent and Secure Data Access: Standardized ACLs ensure users with appropriate permissions can reliably access records across the platform without disruption during upgrades.
    • Improved Dashboard Experience: Migration to Analytics workspace enhances reporting features and visualization.
    • Role and Access Management: Adjustments in roles and fields provide more flexible configuration aligned with organizational needs.
    • Operational Efficiency: Automated upgrade scripts reduce administrative overhead and ensure smooth transitions during application updates.
    • Comprehensive Risk and Compliance Visibility: Persona-targeted dashboards enable stakeholders at various organizational levels to monitor compliance posture and manage tasks effectively.

    Version history for the GRC: Advanced Dashboards on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 22.3.0 - June 2026 (Australia)
    • New:
      • Query range ACLs include the following enhancements:
        • Consistent access control — All tables include standardized query range security ACLs. These ACLs ensure that authenticated users with appropriate read permissions can query records consistently across the platform.
        • Seamless upgrade experience — New query ACL rules are installed automatically during upgrade, with no administrator action required. Automated upgrade scripts handle the transition, including detecting and processing previously customized ACLs to ensure existing processes continue without interruption.
      • Post-upgrade review for customized ACLs: If the instance includes administrator-modified query range ACLs, review those records after upgrade to confirm they align with the intended access policy.
    Version 22.0.1 - March 2026
    • Changed:
      • Prevented the inclusion or update of control objective working drafts in the Entity document and the controls dashboard.
      • Updated control objective demo data records by setting the record nature field to Current version and the state to Published.
    Version 21.1.1 - December 2025 (Zurich)
    • Changed:
      • The System Administrator role is removed from the Application menu and modules for GRC Advanced Dashboards.
      • The Control objective field is converted to an optional field on Entity Documents and Controls for the dashboard table.
      • Updated date population for the Entity document and controls in the dashboard table to take into account direct associations between citations and controls.
    Version 20.0.0 - February 2025
    Fixed: Localisation issues.
    Version 18.1.3 - June 2024
    New: Migrated dashboards to Analytics workspace.
    Version 16.0.1 - February 2023

    Fixed: Access controls for viewing the reports.

    Version 15.0.1 - December 2022
    Fixed: Reduction in the installation size of the application.
    Version 15.0.0 - August 2022
    Changed: Role hierarchy changes: GRC Reader role will not be part of Business User role, modified reports accordingly.
    Version 12.0.0 - March 2021
    Fixed: Enabled License tracking for tables.
    Version 10.1.3 - July 2020
    • This application provides several persona-based dashboards that can be used with your licensed GRC Policy and Compliance, Risk, and Audit Management applications. The dashboards are available for:
      • First-line-of-business users such as application owners.
      • Second-line-of-business users such as risk and compliance users and managers.
      • Third-line-of-business users such as auditors and audit managers.
    • The reports help users track daily tasks and approvals, and easily identify new requests. The reports also enable users to be aware of the entire risk and compliance posture of the organization.