Microsoft AD v2 spoke release notes

  • Release version: Store
  • Updated May 5, 2026
  • 2 minutes to read
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    Summary of Microsoft AD v2 spoke release notes

    The Microsoft Active Directory v2 (Microsoft AD v2) spoke for ServiceNow offers a comprehensive set of actions to automate and manage Microsoft Active Directory (AD) tasks, including user management, computer management, group membership, and authentication. This spoke is continuously updated to enhance functionality, improve compatibility, and introduce new features that simplify AD automation within the ServiceNow platform.

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    Key Features

    • User Management: Actions such as creating users, looking up users, updating user details, and managing user password expiration details.
    • Group Management: Capabilities to create, delete, look up groups, and manage group memberships by adding or removing users and computers in bulk.
    • Computer Management: Functions to create, delete, look up, enable, disable, and verify the existence or status of computers within AD.
    • Object Management: Actions to create, delete, look up, and update AD objects with improved metadata handling and recursive deletion support.
    • Authentication: Integration of an authentication template for spoke connections from the ServiceNow Connections dashboard.
    • Conversational AI Integration: Some actions like “Look up User” have been enabled for Now Assist conversational capabilities.
    • Enhanced Error Handling and Output: Modernized error handling and complex object outputs for improved reliability and usability.

    Improvements and Fixes

    • Expanded support for various date formats in password expiration lookup.
    • Resolved issues with user and computer lookups, especially handling user OUs containing commas and membership properties.
    • Updated access controls and roles for agents to ensure secure operation.
    • Renamed and deprecated older actions in favor of more capable equivalents with additional properties, such as recursive delete.
    • Fixed false alarm warnings related to domain mismatches between AD and MID Server setups.

    Practical Benefits for ServiceNow Customers

    By leveraging the Microsoft AD v2 spoke, ServiceNow customers can automate complex AD workflows directly from the ServiceNow platform, reducing manual effort and errors. The spoke’s continual updates ensure compatibility with evolving AD environments and address common issues experienced in AD automation. Customers can expect streamlined user, group, and computer management, enhanced security compliance through proper role assignments, and improved operational efficiency with AI-assisted capabilities.

    Version history for the Microsoft AD v2 Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.5.3 - May 2026
    Fixed: Action: Look up User Password Expiration Details - Various date format support
    Version 2.5.2 - April 2026
    Fixed: Action - Is User In Group
    Version 2.5.1 - October 2025
    • New: Delete Object Action - Created a new equivalent action with additional recursive property.
    • Changed: Delete Object Action - Deprecated the old action
    • Fixed:
      • Look up Computer Action - memberof property.
      • Look up User Action - with users whose OU contains comma (,) & info property.
    Version 2.5.0 - September 2025
    Fixed - Required ACL(s) and Role(s) for agents.
    Version 2.4.1 - August 2025
    Fixed - AI Agents - Renaming and Output transformation strategy
    Version 2.4.0 - March 2025
    Minor release with new AI agents.
    Version 2.3.0 - February 2025
    • Added two conversational Spoke Actions.
    • Fixed: Generate a Random Password Action and avoid a false alarm warning message when the AD is in a different domain than that of the MID Server, or when the MID Server does not have ADWS installed.
    Version 2.2.1 - December 2024
    Fixed: Add User to Group action.
    Version 2.2.0 - November 2024
    Enabled "Look up User" Spoke Action to be Now Assist conversational capable.
    Version 2.1.1 - December 2023
    • Fixed:
      • 'Create User' action now creates appropriate User logon name and assigns it
      • 'Look up Objects by Filter' action now returns consistent results whether search results a single or multiple objects
    Version 2.1.0 - December 2022
    • New:
      • Computer Management - Disable Computer, Does Computer Exists, Enable Computer, Is Computer Disabled
      • Group Management - Add Computer to Groups, Add Computers to Group, Add Users to Group, Create Group, Delete Group, Does Group Exists, Look up Group, Remove Computer from Groups, Remove Computers from Group, Remove Users from Group
      • Object Management - Update Object Expiration
    • Changed: Update action name for metadata actions fromLook up User Additional Fields (Metadata) to Get User Additional Fields (Metadata).
    Version 2.0.1 - November 2022
    • This is a new major release (2.0.0).
    • New:
      • Authentication template for spoke connection from Connections dashboard
      • New User Management actions: Look up User, Update User
      • New Computer Management actions: Create Computer, Delete Computer, Look up Computer, Update Computer
      • New Object Management actions: Create Object, Delete Object, Look up Object by Filter, Update Object OU
      • Added a newer version for the 15 deprecated actions with modern error handling and complex object outputs.
    • Changed:
      • Name of the spoke from "Microsoft AD v2 Spoke" to "Microsoft Active Directory v2 Spoke"
      • Add User to Group -> Add User to Groups for bulk actions
      • Remove User from Group -> Remove User from Groups for bulk actions
    • Removed: Deprecated 15 actions
    Version 1.2.0 - July 2022
    New: This is a minor release for MS AD V2 with a new Create User action.
    Version 1.1.2 - November 2021
    Fixed: Patch release for MS AD V2 with fixes.
    Version 1.1.1 - October 2021
    Fixed: This version fixes an issue at action 'Look up User Password Expiration Details' for user whose password is set to never expire.
    Version 1.1.0 - September 2021
    New: This version adds a new action 'Look up User Password Expiration Details' and other fixes.
    Version 1.0.0 - April 2021
    New: Microsoft AD v2 spoke provides actions to automate Microsoft Active Directory tasks for User Management & Authentication and Group Membership.