COVID-19 Global Health Data Set release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of COVID-19 Global Health Data Set release notes

    The COVID-19 Global Health Data Set application on the ServiceNow Store provides comprehensive, daily-updated COVID-19 data sourced from four public data providers. It includes a geolocation map component used in the Safe Workplace Dashboard and can be integrated into custom solutions on the ServiceNow AI Platform. This application supports informed decision-making related to employee health and safety during the pandemic.

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    Version History and Enhancements

    • Security and Stability: Recent releases include multiple security fixes (versions 1.20.2, 1.20.3) and remediation of access control issues (version 1.20.5).
    • Localization: Extensive language support was introduced starting January 2022 (version 1.17.0), enabling translations for 22 languages besides English, with continuous improvements to the translation engine.
    • New Features: Added functionality includes quality improvements (v1.20.1), vaccination status data feeds (v1.11.0), and metrics on COVID-19 cases and deaths per 100,000 people (v1.7.0).
    • Data Sync and Bug Fixes: Numerous fixes ensure reliable and complete data synchronization, including delta sync enhancements and addressing sync trigger timing issues.
    • Access and Usability: COVID-19 location data visibility was expanded to all users regardless of roles (v1.3.0).

    Important Notices for Customers

    • Legal and Compliance Responsibility: Organizations are solely responsible for ensuring compliance with relevant laws and regulations when using this application. ServiceNow does not provide legal advice, and customers should customize any provided templates to meet their specific legal requirements.
    • Government Agency Usage: The application is offered to government agencies and authorized users, not individual employees. Agencies must verify compliance with ethics and legal requirements before implementation and bear responsibility for any associated costs not covered by existing ServiceNow agreements.

    Practical Implications for ServiceNow Customers

    By leveraging this application, ServiceNow customers can integrate reliable and localized COVID-19 data into their workplace safety workflows and dashboards. The continuous updates and improvements enhance data accuracy and usability, aiding customers in making informed health and safety decisions. Customers should review the version history for new features and fixes to optimize their deployments and ensure compliance with applicable policies and regulations.

    Version history for the Safe Workplace COVID-19 Global Health Data Set application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.20.5 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.20.3 - May 2024
    Security fixes.
    Version 1.20.2 - January 2024
    Security fixes.
    Version 1.20.1 - August 2022
    New: Quality improvement
    Version 1.19.0 - March 2022
    Fixed: Issue where the COVID-19 job sync trigger time was not randomized
    Version 1.18.0 - February 2022
    New: Localization for features from the January 27 release
    Version 1.17.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.16.0 - December 2021
    Changed: Updates to the translation engine
    Version 1.14.0 - July 2021
    • Changed: Updates to the translation engine
    • Fixed: Data feed bug
    Version 1.13.0 - June 2021
    Fixed: Minor bug related to number of days
    Version 1.12.0 - April 2021
    New: Localization for features from the April 15 release
    Version 1.11.0 - April 2021
    New: Create data feed for Vaccination Status statistics
    Version 1.10.0 - March 2021
    • New: Localization for features from the February 18 release
    • Fixed: Minor bug
    Version 1.9.0 - February 2021
    Fixed: The data feed is now delta-syncing correctly
    Version 1.8.0 - December 2020
    • New: Localization for features from the December 3 release
    • Fixed: Minor bug fixes
    Version 1.7.0 - December 2020
    New: Ability to view case and death metrics per 100,000 people in a location
    Version 1.6.0 - November 2020
    New: Localization for features from the October 15 release
    Version 1.5.0 - October 2020
    Fixed:
    • The data feed job now correctly syncs when the system date format is not in the default format
    • Minor bug fixes
    Version 1.4.0 - September 2020
    Fixed: HTTP 401 error when calling central instance
    Version 1.3.0 - September 2020
    • New: COVID-19 locations are visible to users without roles
    • Fixed: The COVID-19 Global Health Data Set data is now completely synced, even when the data server is busy
    Version 1.2.0 - August 2020
    Fixed: Corrected the issue where data sync misses records
    Version 1.1.0 - July 2020
    New:
    • Localization for features from the July 9 release
    • Compatible with ServiceNow instances on the Paris release
    Version 1.0.9 - July 2020
    New: Localization for features from the June 18 release
    Version 1.0.8 - June 2020
    New:
    • Ability to determine if one or more underlying data sources weren't refreshed for a given day
    • Localization for COVID-19 Global Health Data Set (v1.0.2)
    Version 1.0.2 - June 2020
    Inform key business decisions regarding employee health and safety by having access to comprehensive COVID-19 data. The data set is updated daily, and is sourced and aggregated from 4 publicly available data sources. The data set contains a geolocation map component that is used in the Safe Workplace Dashboard, and it can also be leveraged in your own solutions created on the ServiceNow AI Platform.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.