Primary Data Integration with SAP release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Primary Data Integration with SAP release notes

    The Primary Data Integration with SAP application on the ServiceNow Store enables customers to integrate and fetch critical entity data from SAP ECC and SAP S/4HANA systems into ServiceNow. This integration supports key financial and operational data synchronization, including legal entities, cost centers, materials, suppliers, currencies, conversion rates, GL accounts, purchasing organizations, departments, and more.

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    This application facilitates both full and conditional data pulls, allowing flexible data synchronization tailored to business needs. It supports multiple SAP data sources, including SAP ECC, SAP S/4HANA Cloud, SAP OData, and SAP HANA RFC.

    Key Features

    • Comprehensive entity data fetch capabilities covering legal entities, cost centers, materials, suppliers, currencies, GL accounts, purchasing organizations, departments, payment terms, FX rates, and plant addresses.
    • Support for data retrieval from SAP ECC, SAP S/4HANA (including Cloud and OData services), and SAP HANA RFC protocols.
    • Option to perform full data pulls or conditional pulls to optimize integration performance and data freshness.
    • Implementation of security directives, including read-only field enforcement and granular role-based access controls aligned with SAP data protection requirements.
    • Continuous enhancements to improve configurability, such as removal of hard-coded timeouts and updates to system properties for role management.
    • Certification support for SAP Primary Data Integration (PDI) through plugin updates.
    • Fixes addressing data accuracy issues, such as correct population of ERP Source names and correction of integration service properties.

    Practical Benefits for ServiceNow Customers

    • Streamlined synchronization of critical SAP financial and operational data into ServiceNow, enabling better visibility and management within the platform.
    • Improved data governance and security compliance through enforced directives and role-based access.
    • Enhanced integration stability and flexibility due to ongoing fixes and removal of rigid system constraints.
    • Support for multiple SAP source systems and protocols ensures broad applicability across diverse SAP landscapes.
    • Access to updated and certified integration components ensures reliability and alignment with SAP standards.

    Version Highlights

    • Version 5.0.0 (June 2026): Implemented Directive DIRS0000421 and true-up support enhancements related to ACLs.
    • Version 4.8.0 (June 2026): Addressed invalid roles in ACLs and fixed ERP Source ID issues in key subflows.
    • Version 4.6.0 (January 2026): Added read-only security directives and enabled purchase group data retrieval with updated staging processes.
    • Version 4.0.0 (October 2024): Established core integration capabilities for fetching multiple SAP entities with full or conditional pull options.
    • Version 3.x series (mid 2024): Expanded data fetching support for SAP S/4HANA Cloud OData services and SAP ECC v2 sources.
    • Initial release 1.0.1 (July 2023): Delivered foundational ability to fetch key entities from SAP ECC and SAP HANA.

    For detailed system requirements and compatibility, customers should consult the application listing on the ServiceNow Store website before deployment.

    Version history for the Finance Operations Management Primary Data Integration with SAP application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 5.0.0 - June 2026 (Australia)
    Fixed: Implemented Directive DIRS0000421 – Non-Glide Cobalt Raven ACLs in Product Code, along with the corresponding true-up support enhancements.
    Version 4.8.0 - June 2026
    • New:
      • New directive changes have been implemented for - DIRS0000409 - Invalid Roles in ACLs Directive.
      • Implemented directive changes for DIRS0000409 – Invalid Roles in ACLs.
    • Fixed:
      • Fixed an ERP Source ID issue in the following two subflows, where the ERP Source sys_id was being populated in the staging table instead of the ERP Source name:
        • Fetch GL accounts from SAP ECC v2
        • Fetch FX rate from SAP ECC v2
    Version 4.6.2 - March 2026
    Fixed: Updated the SAP S/4HANA OData (sn_hana_odata_spk) spoke-dependent plugin version to support SAP Primary Data Integration (PDI) certification.
    Version 4.6.0 - January 2026
    • New:
      • Added Security Directive for Read-Only fields.
      • Added a Fix Script to update the entity name from 'Department' to 'Buyer Groups'.
    • Changed:
      • Implemented Read-Only security directives for SAP Primary Data Integration, applying required field-level changes in line with the Read-only field remediation guidelines.
      • Enabled Purchase Group data retrieval from SAP ECC, SAP OData, and SAP HANA RFC using the updated Buyer Group staging process.
    • Fixed: Corrected a spelling error in the SAP S4 HANA RFC integration service property for Fetch Payment Term by changing 'qyery' to 'query'.
    Version 4.4.0 - December 2025
    • Changed: Added granular roles to system properties in accordance with new directives.
    • Fixed: Removed hard-coded timeout values to improve configurability and system flexibility.
    Version 4.3.6 - November 2025
    Fixed: Minor fixes
    Version 4.3.0 - August 2025
    Fixed: Updated script to reflect gs.getMessage changes - PDI
    Version 4.2.6 - May 2025 (Yokohama)
    Minor bug fixes.
    Version 4.2.1 - May 2025 (Xanadu)
    Minor bug fixes.
    Version 4.2.0 - March 2025
    Fixed: The ERP source field has been deprecated from the global tables (cmn_department, cmn_cost_center, cmn_location,) prompting updates to redirect ERP source details into a new ERP source mapping table.
    Version 4.0.1 - December 2024
    • New:
      • You can now fetch the following entity data from SAP ECC and SAP S4 HANA into ServiceNow:
        • Legal entity
        • Cost center
        • Material
        • Supplier
        • Currencies
        • Conversion rates
        • GL accounts
        • Purchasing organizations
        • Departments
    Version 4.0.0 - October 2024
    • Built Integration capabilities with SAP ECC and SAP S4 HANA with ServiceNow to perform the following actions on the entities
    • Fetch the following entity data from SAP ECC and SAP S4 HANA into ServiceNow:
      • Legal entity
      • Cost center
      • Material
      • Supplier
      • Currencies
      • Conversion rates
      • GL accounts
      • Purchasing organizations
      • Departments
    • All of these have the option to do a full pull or a conditional pull.
    Version 3.1.0 - August 2024
    • New:
      • Fetch Cost Centers Stream from SAP S4 HANA Cloud
      • Fetch GL Accounts in Chart of Accounts SAP S4 HANA Cloud
      • Fetch services from SAP ECC v2
      • Fetch plant address from SAP ECC v2
    Version 3.0.1 - July 2024
    • New:
      • Fetch Purchasing Group from SAP S4 HANA OData
      • Fetch Materials from SAP S4 Hana OData
      • Fetch GL Accounts from SAP S4 HANA OData
      • Fetch Cost Centers from SAP S4 HANA OData
      • Fetch Currencies from SAP S4 HANA OData
      • Fetch Purchasing Organizations from SAP S4 HANA OData
      • Fetch Legal Entities from SAP S4 HANA OData
      • Fetch FX Rates from SAP S4 HANA OData
      • Fetch Payment Terms from SAP S4 HANA OData
      • Fetch Suppliers from SAP S4 HANA OData
      • Fetch Plant Addresses from SAP S4 HANA OData
      • Data retrieval from SAP - Fetch purchasing organizations
      • Data retrieval from SAP - Fetch purchasing groups
      • Data retrieval from SAP - Fetch payment terms
      • Data retrieval from SAP - Fetch Legal Entities
      • Data retrieval from SAP - Fetch Cost Center
      • Data retrieval from SAP - Fetch Currencies
      • Data retrieval from SAP - Fetch GL Accounts
    Version 2.0.4 - March 2024
    Minor fixes.
    Version 1.0.1 - July 2023

    This plugin provides customers with an ability to fetch entity data like legal entity, cost center, material, suppliers etc from SAP ECC and SAP HANA into ServiceNow.