Microsoft Teams Graph Spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
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    Summary of Microsoft Teams Graph Spoke Release Notes

    The Microsoft Teams Graph Spoke is an IntegrationHub spoke available on the ServiceNow Store, enabling seamless integration and automation between ServiceNow and Microsoft Teams. It provides numerous actions to manage Teams, Channels, Chats, Calendar events, Notifications, and Webhooks through the Microsoft Graph API, streamlining collaboration workflows within ServiceNow.

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    These release notes document version updates from the initial 1.0.0 release in April 2019 through version 4.5.0 in June 2026, highlighting new features, fixes, and deprecated actions.

    Key Features

    • Team and Channel Management: Create, update, archive/unarchive teams; create, delete, and look up channels; manage team and channel members.
    • Chat Management: Create chats, look up chats and messages, post messages, and handle message replies.
    • Calendar Management: Create, update, delete, and look up meetings and schedules with support for meeting occurrences.
    • Notification Management: Post detailed updates for incidents, changes, and problems, as well as generic messages and replies within Teams.
    • Webhook Management: Subscribe, renew, look up, and unsubscribe to webhook subscriptions for event-driven integrations.
    • AI Agents: Introduced in version 4.2.0, enhancing capabilities for intelligent automation.
    • Custom Posting Actions: The Post Record Details action (since 4.1.0) allows creating customizable message cards for any ServiceNow record to be posted in Teams.
    • Streamlined Security and Permissions: Ongoing fixes to ACLs and role requirements ensure secure access control.
    • Improved Performance and Compatibility: Performance enhancements and compatibility fixes across versions, including delta token support and API versioning.

    Practical Benefits for ServiceNow Customers

    • Automate and extend Microsoft Teams collaboration directly from ServiceNow workflows, improving communication efficiency.
    • Leverage granular control over Teams resources—teams, channels, chats, meetings—without leaving the ServiceNow platform.
    • Use updated, non-deprecated actions ensuring reliability and future-proofing integrations.
    • Integrate incident, change, and problem management updates with Teams notifications to enhance visibility and responsiveness.
    • Customize message content for more relevant, context-rich communications in Teams channels or chats.
    • Maintain secure integration with regular fixes addressing security defects and access controls.
    • Benefit from ongoing enhancements and new capabilities, including AI agents and webhook subscription management for event-driven automation.

    Applying the Release Notes

    ServiceNow customers should review the version history to understand when key features and fixes were introduced. It is important to update to recent versions such as 4.5.0 to take advantage of streamlined ACLs, new AI capabilities, and the customizable Post Record Details action.

    Deprecated actions have been removed in later versions; customers updating from older spoke versions should migrate workflows accordingly to use the new, supported actions for improved stability and functionality.

    Check the ServiceNow Store listing for system requirements and compatibility details before upgrading.

    Version history for the Integration Hub Microsoft Teams Graph Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.5.0 - June 2026
    Fixed: Streamline ACLs
    Version 4.4.1 - February 2026
    Fixed - Action: Add Member to Channel
    Version 4.4.0 - November 2025
    Fixed - Security defect related to read-only field.
    Version 4.3.0 - September 2025
    Fixed - Required ACL(s) or Role(s) for agents.
    Version 4.2.1 - August 2025
    Fixed - AI Agents: Agent capabilities, proficiency, and description
    Version 4.2.0 - May 2025
    Minor release with new AI agents.
    Version 4.1.2 - December 2024
    Fixed: Delta token compatibility.
    Version 4.1.1 - September 2024
    Fixed a performance issue.
    Version 4.1.0 - May 2024
    New: Post Record Details action. This is an action similar to Post Incident Details, Post Change Details and Post Problem Details and allows you to choose fields to create a customised message card to be sent for any ServiceNow record.
    Version 4.0.1 - September 2023
    • Fixed:
      • Error evaluation setting
      • Filter XSS from callback URLs
      • 'report_view' ACLs for multiple tables
    Version 4.0.0 - August 2023
    • New:
      • Added equivalent of deprecated actions
        • Application Management - Install Application to User (install_application_to_user_v2), Look up User App Installation (look_up_user_app_installation)
        • Calendar Management - Create Meeting (create_meeting_v2), Delete Meeting (delete_meeting_v2), Look up Meeting (look_up_meeting), Look up Meeting Occurrences (look_up_meeting_occurrences), Update Meeting (update_meeting_v2)
        • Channel Management - Create Channel (create_channel), Delete Channel (delete_channel_v2), Look up Channel by Name (look_up_channel_by_name), Look up Channel (look_up_channel), Look up Channels (look_up_channels_v2), Look up Channel Messages (look_up_channel_messages)
        • Chat Management - Create Chat (create_chat_v2), Look up Chats (look_up_chats_v2), Look up Message (look_up_message), Look up Chat Messages (look_up_chat_messages), Post Message to Chat (post_message_to_chat)
        • Notification Management - Post Change Details (post_change_details_v2), Post Incident Details (post_incident_details), Post Message (post_message), Post Problem Details (post_problem_details), Post Reply to Message (post_reply_to_message_v2)
        • Team Management - Archive Team (archive_team_v2), Create Team (create_team_v2), Look up Team (look_up_team), Look up Teams by User (look_up_teams_by_user), Unarchive Team (unarchive_team_v2), Update Team (update_team_v2)
        • Webhook Management - Look up Webhook Subscription (look_up_subscription), Renew Webhook Subscription (renew_webhook_subscription_v2), Subscribe Webhook (subscribe_webhook_v2), Unsubscribe Webhook (unsubscribe_webhook_v2)
      • Added new actions:
        • Calendar Management - Look up Schedules
        • Channel Management - Add Member to Channel, Remove Member from Channel, Look up Channel Members
        • Team Management - Add Member to Team, Delete Team, Remove Member from Team, Look up Team Members Stream
      • Added sample flow - Post ServiceNow Incident Worknotes Updates to Microsoft Teams Chat
      • Added API Version in Connection Attributes
    • Changed:
      • Calendar Management - Look up Meetings Stream (look_up_meetings_stream)
      • Chat Management - Look up Chat Message Deltas Stream (look_up_chat_message_deltas_stream), Look up Message Replies Stream (look_up_message_replies_stream)
      • Webhook Management - Look up Webhook Subscriptions Stream (look_up_subscriptions_stream)
      • Updated subflows to use newer upgraded actions instead of the deprecated ones.
    • Removed:
      • Deprecated actions
        • Application Management - Install Application to User (install_application_to_user), Look up User App Installation (get_user_app_installation)
        • Calendar Management - Create Meeting (create_meeting), Delete Meeting (delete_meeting), Look up Meeting by Meeting ID (look_up_meeting_by_meeting_id), Look up Occurrence Meeting ID (look_up_occurrence_meeting_id), Update Meeting (update_meeting)
        • Channel Management - Create Channel in a Team (create_channel_in_a_team), Delete Channel (delete_channel), Look up Channel ID by Name (get_channel_id_by_name), Look up Channel Metadata (get_channel_metadata), Look up Channels by Team or Group ID (look_up_channels), Look up Messages from Channel (get_messages_from_channel)
        • Chat Management - Create Chat (create_chat), Look up Chats (look_up_chats) , Look up Message by ID (look_up_message_by_id), Look up Messages from Chat (get_messages_from_chat), Send Message to Chat (send_message_in_a_chat)
        • Notification Management - Post Change Details (post_change_details), Post Incident Details (msteamsdemo), Post Message (post_message_in_channel), Post Problem Details (post_a_problem__details), Post Reply to Message (post_reply_to_message)
        • Team Management - Archive Team (archive_team), Create Team (create_team), Look up Team by Team or Group ID (get_team), Look up Teams by User ID (list_teams), Unarchive Team (unarchive_team), Update Team (update_team)
        • Webhook Management - Look up Subscription by ID (look_up_subscription_by_id), Renew Webhook Subscription (renew_webhook_subscription), Subscribe Webhook (subscribe_webhook), Unsubscribe Webhook (unsubscribe_webhook)
    Version 3.7.4 - September 2022
    Patch version of Microsoft Teams Graph Spoke for IntegrationHub. This version includes a fix to improve installation performance of spoke.
    Version 3.7.1 - August 2022
    Fixed: Patch release of the Microsoft Teams Spoke for IntegrationHub. This version includes a fix for display name that is not appearing in the output of these actions - Look up Teams by Team and Look up Teams by Group ID.
    Version 3.7.0 - June 2022
    New: Minor release of Microsoft Teams Graph Spoke. This version adds 2 new actions - Create Chat and Send Message in a Chat, and a fix for error handling.
    Version 3.6.6 - May 2022
    Fixed: Patch release of Microsoft Teams Graph Spoke. This version fixes an issue with Mentions input in Post Message action.
    Version 3.6.5 - February 2022
    New: Added new actions: Create, look up, update, and delete meeting
    Version 3.5.2 - November 2021
    Fixed: Patch release of Microsoft Teams Graph Spoke for IntegrationHub. This release fixes a security issue.
    Version 3.5.1 - September 2021
    Fixed: Patch release of the MS Teams Graph spoke. This version includes two fixes.
    Version 3.5.0 - August 2021
    • Updated some actions to allow adding attachment
    • Webhook management
    • Update some actions from raw JSON string to Objects so that user can drag-n-drop data pills to build the workflow
    Version 3.4.0 - June 2021
    Minor release of the Microsoft Teams Graph spoke for IntegrationHub. This version includes two new actions: 'Get User App Installation' and 'Install Application to User'.
    Version 3.3.0 - January 2021
    Patch release for the Microsoft Teams Graph spoke on IntegrationHub.
    Version 3.2.0 - September 2020

    Licensing patch for the Microsoft Teams Graph spoke on IntegrationHub.

    Version 3.0.0 - April 2020

    Licensing patch for the Microsoft Teams Graph spoke on IntegrationHub.

    Version 1.0.1 - August 2019
    Licensing patch for the Microsoft Teams Graph spoke on Integration Hub
    Version 1.0.0 - April 2019
    • Team Management
      • Create Team
      • Update Team
      • Get Team
      • Archive Team
      • Unarchive Team
    • Channel Management
      • Create Channel in a Team
      • Get Channel Metadata
      • Get Channel ID by Name
      • Delete Channel