ITSM Employee Slate for Moveworks release notes
The ServiceNow® ITSM Employee Slate for Moveworks application surfaces active outages, scheduled maintenance, and trending incidents directly on the employee home page. ITSM Employee Slate for Moveworks is a new application in the Australia release.
ITSM Employee Slate for Moveworks highlights for the Australia release
- See active outages and scheduled maintenance directly on the ITSM Employee Slate for Moveworks home page, without navigating to a separate page.
- Investigate service status in more depth from a dedicated Service Status page.
- Ask Otto to summarize current active outages in one select, directly from the home page banner.
- Ask natural-language questions about outages -- by service, by outage number, or by date range -- and get a summarized answer with suggested follow-ups.
See for more information.
Important:
ITSM Employee Slate for Moveworks is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
ITSM Employee Slate for Moveworks features
- Viewing outages and maintenance
- View active outages and upcoming scheduled maintenance directly on the ITSM Employee Slate for Moveworks home page. Active outages appear first with a red accent, followed by scheduled maintenance with an amber accent. When no issues are active, the card displays an "All systems operational" state.
- Service status page
- Open a dedicated Service Status page from the home page card to see an expanded view of all services and a detail page for each affected service.
- Ask Otto outage summary
- Select the new Ask Otto action on the Service Health banner to open an AI chat that automatically summarizes current active outages, without typing a question.
Activation information
Enable ITSM Employee Slate for Moveworks by setting up Moveworks for Employee Slate and enabling the ITSM Employee Slate for Moveworks plugin. For more information, see .