Digital Resilience Third-party Information Register release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Digital Resilience Third-party Information Register Release Notes

    The Digital Resilience Third-party Information Register application on the ServiceNow Store supports organizations in managing third-party information in compliance with the Digital Operational Resilience Act (DORA) and other regulatory requirements. The release notes detail version updates from November 2024 through June 2026, focusing on enhanced data validation, reporting, and regulatory alignment.

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    Key Features

    • Regulatory Alignment: The application provides templates and data structures that comply with DORA and other regulations, including contractual arrangements and reporting formats for third-party services.
    • LEI Code Validation: From version 22.3.1, legal entity identifiers (LEIs) are validated against the Global Legal Entity Identifier Foundation (GLEIF) API, including batch processing for improved performance and validation using headquarters address country for branches and third parties.
    • Enhanced Reporting: Updated CSV and MS Excel download packages include structured ZIP files with metadata and folders aligned to regulator specifications, natural column ordering, and proper formatting of boolean and monetary values.
    • Field-level Validations: Added validations per regulatory requirements to ensure data accuracy and compliance.
    • New Identification Fields: Introduction of additional identification codes such as “EUID” for ICT third-party service providers and their ultimate parents, with auto-fill features for associated records.
    • Currency Conversion: Support for currency conversion in ROI report downloads was introduced in March 2026.
    • Translation and Localization Fixes: Addressed internationalization issues, ensuring proper translations and formatting for global users.

    Key Outcomes

    • Improved accuracy and compliance with legal entity data through validated LEI codes and enhanced data fields.
    • Streamlined reporting processes with regulator-aligned templates and structured export packages, facilitating audit readiness and regulatory submissions.
    • Enhanced usability and data integrity via batch validations, duplicate detection warnings, and corrected data formatting.
    • Expanded identification capabilities for ICT third-party services, supporting detailed tracking and risk management.
    • Ongoing updates ensure the application remains current with evolving regulatory standards and customer needs.

    Version history for the Digital Resilience Third-party Information Register application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 22.3.1 - June 2026 (Australia)
    • New:
      • Added LEI code validation against GLEIF API for legal entities, branches, and third-party providers.
      • Added legal entity provider reporting to B.05_01 sheet.
    • Changed:
      • Optimized LEI validation using batch GLEIF API calls (200 records per batch) for improved performance.
      • Enhanced LEI validation to use headquarters address country for third parties and branches.
      • Updated duplicate row detection to warn users during CSV package download for B.02_02 and B.05_02 sheets.
    • Fixed:
      • Corrected decimal monetary value handling in CSV reports (PRB2022444).
      • Resolved parent legal entity inclusion in tab 01.02 CSV report (PRB2006352).
      • Fixed CSV column ordering to display in natural order (PRB2000322).
      • Corrected boolean value formatting from 'true' to 'TRUE' in B.03_01 sheet (PRB2000321).
      • Resolved translation issue for "Not Applicable" in downloaded CSV packages (PRB1996947).
    Version 22.0.3 - March 2026
    New: Updates have been made to support the currency conversion during download of ROI report.
    Version 21.1.7 - December 2025 (Zurich)
    • New:
      • Field-level validations outlined by regulators have been added to be compliant.
      • Updates have been made to support the CSV download package, including structured ZIP files with metadata and report folders aligned to regulator specifications, file naming conventions with LEI and entity ID, and enhancements for validation workflows.
    Version 21.0.1 - August 2025
    Changed: The download template has been updated to align with the regulator template.
    Version 20.1.2 - May 2025
    • New: Include the choice/reference dropdown options in the downloaded MS Excel files.
    • Fixed: i18n translation issues have been addressed.
    Version 20.0.0 - March 2025
    • New: Added the following new fields for Third parties and Third-party engagements "Type of additional identification code to identify the ICT third-party service", "Additional identification code of ICT third-party service provider", "Legal name of the ICT third-party service provider". Added "EUID" as a choice for "Type of code to identify the ICT third-party service provider's ultimate parent" and "Type of additional identification code to identify the ICT third-party service" for third parties and third-party engagements. If supply chain records, assessment records, or contract records are associated with a third party or third-party engagement that uses "EUID" code type all relevant code type fields are auto-filled.
    • Fixed: Function's column codes have been modified and templates have been updated to reflect latest regulatory changes.
    Version 19.0.0 - November 2024
    Application provides default template aligned with DORA (Digital Operation Resilience Act) regulatory requirements for contractual arrangements for the services provided by third parties.