Operational Sustainability Integration with Socialsuite release notes
Version history for the ServiceNow® Operational Sustainability Integration with Socialsuite application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 22.3.1 - June 2026 (Australia)
- Changed: This release includes security enhancements that strengthen access controls across the application.
- Version 22.0.4 - March 2026
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- Extend your DMA into ServiceNow Operational Sustainability Management
- Double materiality assessments are now a regulatory necessity — but the gap between conducting assessments and operationalizing results slows down sustainability teams and creates compliance risk.
- This integration bridges that gap. Conduct your single or double materiality assessment in your preferred assessment platform and seamlessly import results directly into ServiceNow Operational Sustainability Management — eliminating manual data transfer, reducing errors, and accelerating your path to CSRD-ready reporting.
- Who it's for: Sustainability leaders, reporting managers, and compliance teams in organizations subject to CSRD or voluntary double materiality reporting who need a streamlined, auditable workflow from assessment to disclosure.
- What it solves: Most organizations manage DMA results in disconnected tools — spreadsheets, standalone platforms, or siloed reports. This creates data inconsistency, lack of traceability, and reporting delays. This integration creates a single source of truth by connecting your assessment workflow directly to ServiceNow Operational Sustainability Management.
- Why ServiceNow: Unlike point solutions, ServiceNow Operational Sustainability Management provides enterprise-grade governance, audit trails, and cross-functional workflows — so your materiality results don't just get recorded, they drive action across your organization.