--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Service Graph Connector for AWS release notes # Service Graph Connector for AWS release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Version history for the Service Graph Connector for AWS application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 2.15.0 - September 2026 : * New: * Instance Metadata Service Version 2 (IMDS v2) is supported for the discovery of Kubernetes resources. * The primary IP address is populated in the imported Server records. * Imported AWS compute resources include operating system domain details. * RDS allocated storage capacity information for AWS RDS database resources is populated in the cloud database table. * The lookback time window isn't applied when processing service accounts. * Amazon FSx file system resources are discovered and imported into the CMDB. {#store-platcap-rn-service-graph-connector-aws__ul_f4w_1jq_lkc} * Changed: The response status (Status field) of the AWS account API is now mapped to the new account state (State field). * Fixed: * Resolved the issue with the aws_lookback_time_in_days connection property. Imports now follow the configured lookback window. (PRB2035571) * The aws_lookback_time_in_days connection property is now updated only after a full scheduled data import.(PRB2060818) * Resolved the issue where the ListAccounts API call didn't handle the deprecation of the Status field, which could cause account imports to fail.(PRB2072899) * The Is Virtual attribute is populated in the Server records created by Get Inventory imports.(PRB2032947) * The AWS organization is set as the parent for the Amazon Redshift cluster records that are created by the scheduled import.(PRB2057788) * Version data is populated for the operating system record in the Software Installation table. (PRB2067866) * Resolved the issue where the EKS Cluster data source returned an error when the enableDbConfigLoad property is set to true.(PRB2057785) * Flow execution contexts are created for Get Inventory imports.(PRB2063614) * The CloudFormation templates (CFT) used by the connector are updated to the latest versions available in SGC Central.(PRB2071071) * Resolved the issue where duplicate server records were created because the GetS3Object transform overwrote the Name field.(PRB2071695) * Resolved the issue where the isLastImport function in AwsRemovalUtil only checked whether schedule imports were queued. The final import is now detected correctly.(PRB2060827) * Resolved the issue where the EKS ETL transformation failed for pod payloads that contained no volume mounts. Such payloads are now transformed successfully.(PRB2030530) * Server records aren't created for AWS Systems Manager (SSM) managed instances.(PRB2032936) * Resolved the issue where an EKS full schedule import didn't import EKS data when the sn_aws_integ.eks_document_processing_time property is set to 100.(PRB2071475) * The deprecated Status field is removed from the ETL mapping for the SG-AWS-Service-Account data source. (PRB2039925) {#store-platcap-rn-service-graph-connector-aws__ul_zr4_bjq_lkc} Version 2.14.0 - June 2026 : * New: * Implemented new licensing model changes for Docker container. * Implemented AutoScaling groups resource type. * Fixed: * Resolved a test connection failure in SG-AWS version 2.13.0 that prevented successful connectivity validation. * Resolved the issue where duplicate data was added to the staging table when the enableDbConfigLoad property is set to true. * Resolved the issue where duplicate records were created due to inconsistent Object ID values for generic resources. Version 2.13.0 - March 2026 : * Changed: * The SG-AWS-RunPowerShellScript data source now uses Get-CimInstance commands instead of WMIC for Windows Server 2025 discovery. * Resource type-based parallelism is used instead of account-based for parallel loading, improving performance for large-scale environments. {#store-platcap-rn-service-graph-connector-aws__ul_qjx_htw_l3c} * Fixed: * The CreateServiceNowUser.yml file loads in AWS cloud discovery without script errors. * The SG-AWS-Organization pattern correctly retrieves Organization Account details. * The AWS-Tags data source handles large datasets. * EC2 to Storage Volume relationships are populated correctly in the CMDB. * The performance of generic resource import is improved for large data loads. * SSM-GetS3Object data collection enables consistent Running Processes refresh on servers. * The SG-AWS-EKS-FULL scheduled import job loads all EKS data without transformation errors. * Server name is updated when EC2 privateDnsName value changes. * The SG-AWS-EKS-FULL job loads EKS data without the "String object would exceed maximum permitted size" error. * Service Account is retired correctly during record removal. * SgGetInventoryDataSourceUtils definition is now available. * The Image-Id datasource no longer has cross-account access by assuming roles. * Service Account credential mapping is removed. * The performance of the SendCommand datasource is improved. {#store-platcap-rn-service-graph-connector-aws__ul_m4m_3tw_l3c} Version 2.12.1 - October 2025 : Fixed * Duplicate SQL instances: Resolved an issue where duplicate MSFT SQL instances and application CI relationships were created via the SG-AWS integration. * Record removal logs: Fixed inconsistent return values that caused undefined counts in the logs generated by the record removal utility. * Generic tag SNK: Corrected the Source Native Key (SNK) for generic tag resources. {#store-platcap-rn-service-graph-connector-aws__ul_wp4_mvt_ygc} Changed: Restricted menu items: Added admin-restricted AWS menu items to the Service Graph Connectors application menu. {#store-platcap-rn-service-graph-connector-aws__latest-store-platcap-rn-service-graph-connector-aws} {#store-platcap-rn-service-graph-connector-aws__latest-store-platcap-rn-service-graph-connector-aws} Version 2.11.0 - August 2025 : * New: AWS tag ingestion: Added support for the ingestion of tags for AWS Generic Resources using the SGC-AWS data source. * Changed: * Updated the sys_id of the YAML on the AWS Create connection page in SGC Central. * Enhanced CMDB discovery for numerous AWS classes: * Service Account, Cloud Subnet, Cloud Resource, Security Group, Hardware Template, Docker Container, and Docker Images * Network, NIC, Images, Storage Mapping, and VM Instance * DynamoDB, Endpoint Vnic, IP Address, and Kubernetes Clusters * Cloud Gateway, Cloud Hardware Type, Cloud LB, and Cloud Object Storage * Availability Zone and Cloud DB {#store-platcap-rn-service-graph-connector-aws__ul_xlb_1l5_bgc} {#store-platcap-rn-service-graph-connector-aws__ul_zj4_zk5_bgc} Version 2.10.1 - May 2025 : * New: * Introduced support for Amazon Redshift database. * Implemented IMDSv2 support for security compliance. * Changed: * Improved Server Record Accuracy with IP-based discovery when deep discovery is enabled. * Modified the table mappings for the Cloud OS image for improved flexibility in managing cloud OS images. * Fixed: Updated the server record to use the server hostname for the name attribute, preventing merge issues caused by IP address reuse. Version 2.9.0 - February 2025 : * New: * Introduced multi-threading for faster deletion of most Configuration Items (CIs). * Optimized oversized payloads to improve performance and reduce loading time. * Enhanced SendCommand functionality to automatically populate critical database attributes into corresponding CIs in the CMDB. * Aligned with Cloud Discovery for comprehensive hardware type information in the CMDB. * Changed: Upgraded the netstat command functionality for compatibility with various Linux distributions. Version 2.8.0 - October 2024 : New: Addressed the gap for missing life cycle management of configuration items (CIs). Version 2.7.1 - September 2024 : Fixed: SGC Central - AWS EKS EC2 resources page was updated. Version 2.7.0 - August 2024 : * New: * Enabled parallel loading feature for SG-AWS-Tags and SG-AWS-Image-Private data sources. * Added relationship between availability zones and virtual machines. * Implemented support for VPC and subnet sharing across service accounts. {#store-platcap-rn-service-graph-connector-aws__ul_vym_4nh_ccc} * Fixed: * Fixed an issue in multi-instance setups where EC2, VPC, or subnet configuration items (CIs) were marked as retired after upgrading the connector to version 2.6.0 or later versions. * Added the mapping of the Fully Qualified Domain Name (FQDN) value to the fqdn field. * Added an appropriate error message in the diagnostic results when a test fails due to an incorrect AWS region configuration property. * Fixed inconsistency between the "State" and "Install Status" fields. * Fixed application of the SG-AWS-EC2 post-script changes for the existing multi-instance records. {#store-platcap-rn-service-graph-connector-aws__ul_jtn_pnh_ccc} Version 2.6.1 - May 2024 : * New: * SG-AWS-Software-Inventory data sourcememory improvements * Performance improvement for fetching tags * The connector now avoids calling the SG-AWS-SendCommanddata source when the details for the S3 buckets are not populated {#store-platcap-rn-service-graph-connector-aws__ul_oj4_cyn_2bc} * Fixed: * FixedHardware consolidation data source functionality for multi-instance connections * Fixed the diagnostic tool for testing the S3 bucket setup * Fixed empty software names causing partial payload in the SG-AWS-Software-Inventory data source {#store-platcap-rn-service-graph-connector-aws__ul_w3n_dyn_2bc} Version 2.4.0 - February 2024 : * New: * Added support for additional attributes in Cloud organization Unit, Cloud organization, Cloud Service Account, and Account Tags for ITOM Cloud Account Management. * Populated reference to "Configuration Item" in the Cloud Mgmt Network Interface \[cmdb_ci_nic\]table for all VMs. {#store-platcap-rn-service-graph-connector-aws__ul_jw2_rh5_21c} * Fixed: * Fixed the 'beyond the size limit' issue raised by the Flow Designer action for Software Inventory and EKS. * Fixed data inconsistencies for EKS. {#store-platcap-rn-service-graph-connector-aws__ul_i31_sh5_21c} Version 2.3.0 - November 2023 : * New: * Added ability to populate the generic cloud resources without CMDB classes to the Cloud Resource \[cmdb_ci_cmp_resource\] table. * Added database deep discovery for virtual machines (VMs) to fetch metadata such as MySQL version numbers for databases in the EC2 instances. * Implemented bringing your own license (BYOL) that updates the license type in the Key Value \[cmdb_key_value\] table to analyze licenses. * Optimized deletion strategy. * Added support for handling retired CIs in EKS components (pods, services, volumes, and so on.) * Scoped IAM permissions and fixed S3 permissions following least privilege principles. {#store-platcap-rn-service-graph-connector-aws__ul_my3_xvx_dzb} * Fixed: * Fixed the infinite loop issue in the SG-AWS-Software-Inventory data source . * Fixed the in-use status from SG-AWS-Network-Interface data source not mapping to the In Use column in the Cloud Mgmt Network Interface \[cmdb_ci_nic\] table. {#store-platcap-rn-service-graph-connector-aws__ul_dvc_yvx_dzb} Version 2.2.1 - September 2023 : * Fixed: * Populate Name for Kubernetes Namespace records. * Fixed the relationship between Cloud Management N/W Interface and virtual machines. * If database name isn't set in AWS then use objectid to map name in the Cloud Database. {#store-platcap-rn-service-graph-connector-aws__ul_q3w_jm1_qyb} Version 2.2.0 - August 2023 : * New: * Added Elastic Kubernetes Service (EKS)discovery * Added ability to populate EC2 hostname via sendcommand * The STS AssumeRole API is now called only for accounts that are associated with the AWS Config aggregator and not for all member accounts {#store-platcap-rn-service-graph-connector-aws__ul_ymr_km1_qyb} Version 2.1.0 - July 2023 : Fixed: Issues related to support AWS GovCloud regions. Version 2.0.0 - May 2023 : * New: * Added support for multi-organization (multi-instance) * Single or standalone account support * AWS key rotation * Server classification {#store-platcap-rn-service-graph-connector-aws__ul_xb2_5kj_mxb} * Changed: Performance improvement on the deleted resources and the Tag API Version 1.6.1 - December 2022 : * Fixed: * Handle the throttling error on calling Config and List API. * Fix the ListAccounts error when ServiceNow user is created in a designated account. * Handle the duplicate records created with cloud discovery. * DescribeImage API wasn't handling the large payload. * Fixed Software inventory empty import records when the central aggregator isn't setup. {#store-platcap-rn-service-graph-connector-aws__ul_zw5_vkj_mxb} Version 1.5.0 - August 2022 : * Fixed: * Remove designated account dependency on the management account. * Added missing CIs attributes. * Optimized performance. {#store-platcap-rn-service-graph-connector-aws__ul_pwg_zj1_h5b} Version 1.4.2 - June 2022 : * New: Get the list of accounts from designated accounts by setting up IAM permissions that are necessary to go to the management account. * Fixed: * Fixed missing hardware and server attributes * Optimized sendCommand processing {#store-platcap-rn-service-graph-connector-aws__ul_ntf_vrt_qtb} {#store-platcap-rn-service-graph-connector-aws__ul_wfy_trt_qtb} Version 1.4.1 - May 2022 : * New: * Add Serial Number in to cmdb_ci_server * Add Process Info and relate it to cmdb_ci_server * Add TCP connections to cmdb_ci_server * Add Cloud Formation Template (CFT) to include SSM Document for SG-AWS-RunShellScript, SG-AWS-RunPowerShellScript * Update serviceNow user CFT script to include privileges for SSM SendCommand, S3 access.