Safe Workplace for mobile release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Safe Workplace for mobile release notes

    Safe Workplace for mobile is an application available on the ServiceNow Store that provides users with mobile access to features from the Emergency Response Management and Safe Workplace product suites. Originally named Emergency Response Management for Now® Mobile, the app was renamed to Safe Workplace for mobile to better reflect its capabilities. It enables employees to report their health status and allows managers to view, update, and reassign tasks related to employee health and safety reporting.

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    Version Highlights

    • Localization: Since its initial release, the app has progressively expanded localization support, now offering translations in over 22 languages to enhance accessibility for global users.
    • Security and Compliance: Recent updates include security fixes and adjustments to Access Control Lists (ACLs) to improve data protection and user access management.
    • New Features: Introduction of features such as exemption requests and a common structure for requesting consent to privacy policies to support compliance and user interaction.
    • Bug Fixes and Minor Updates: Ongoing maintenance includes bug fixes and translation engine improvements to ensure smooth user experience.

    Important Notices for Employers and Government Agencies

    Employers and government agencies are responsible for the implementation and legal compliance of the application within their organizations. ServiceNow emphasizes that the app’s provided templates and language are not legal advice and must be tailored to meet specific legal requirements, including data protection and employment laws.

    For government agencies, the app is offered free of charge for a limited or extended period without any payment obligation. Agencies must confirm usage permissions with their Ethics Office and ensure compliance with applicable laws and regulations.

    Practical Benefits for ServiceNow Customers

    • Enables streamlined health status reporting and monitoring through mobile devices.
    • Supports multilingual workforces via extensive localization.
    • Enhances compliance management through privacy consent features and security updates.
    • Allows flexible task management for managers overseeing employee health and safety.
    • Provides a scalable tool adaptable to various organizational and regulatory needs.

    Version history for the Safe Workplace for mobile application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    From the Safe Workplace for mobile app, users can access applications from the Emergency Response Management and Safe Workplace product suites.
    Note:
    The Emergency Response Management for Now® Mobile app was renamed to Safe Workplace for mobile.

    Version history

    Version 2.10.5 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 2.10.3 - August 2025
    Changed: Minor ACL updates
    Version 2.10.1 - January 2024
    Security fixes.
    Version 2.10.0 - May 2022
    New: Localization for features
    Version 1.35.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 2.7.0 - October 2021
    New: Exemption request
    Version 2.6.0 - August 2021
    Fixed: Minor bug
    Version 2.5.0 - July 2021
    Changed: Updates to the translation engine
    Version 2.4.0 - May 2021
    New: Additional translations
    Version 2.3.0 - April 2021
    Fixed: Minor bug
    Version 2.2.0 - December 2020
    New: Support for a common structure to request consent to various privacy policies
    Version 2.1.0 - November 2020
    • New:
      • New catalog item icons
      • Localization for features from the October 15 release
    Version 2.0.0 - October 2020
    • New: Localization for features from the October 1 release
    • Changed: The application name was changed from Emergency Response Management for Now Mobile to Safe Workplace for mobile
    Version 1.2.0 - October 2020
    • New: Safe Workplace applications are accessible from the mobile app
    • Fixed: Minor bug fixes
    Version 1.1.0 - August 2020
    • New: Localization for features from the June 4 release
    Version 1.0.1 - June 2020
    • New: Updated localization for:
      • Japanese
      • French
      • German
      • Spanish
      • Italian
      • Brazilian Portuguese
      • Korean
      • Simplified Chinese
    Version 1.0.0 - May 2020
    The Emergency Response Management for Now Mobile application provides a mobile experience for the Emergency Response apps. In the initial version, users will be able to report on their health status. Managers will also be able to view the health status of their employees, report status on behalf of their employees as well as the ability to reassign tasks which are currently assigned to their direct reports.

    Notice regarding use by employers

    All decisions in connection with the implementation of this application are at the sole decision of the Employer utilizing this application. Employers agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Employers remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Employers’ specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.