Core Business Suite Foundation release notes

  • Release version: Store
  • Updated July 9, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Core Business Suite Foundation application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.7 - July 2026
    • Defect fixes:
      • Admin set-up​
      • Assignment rules filter issue​: Fixed filters which were getting replicated to other assignment rules or getting completely disappeared​
      • Now Assist skill mismatch: Now Assist skills mismatch correction on product console configuration for Human Resources, Workplace Services and Source-to-Pay​
      • Supplier Management module issue​: Fixed supplier management breadcrumbs and cancel button for Add Suppliers, Upload supplier page​
      • Supplier Collaboration Portal form redirection: Changed redirection after invoice case creation to request detail page instead of category page on Supplier
      • Collaboration Portal​
        • Health & Safety form submission on Employee Center​
        • Removed the 'Assigned to Health & Safety team' message appearing after Health and Safety request creation on Employee center portal​​
    Version 3.0.5 - June 2026
    • Employee Slate is now the default experience - Core Business Suite now uses Employee Slate as the requester experience out-of -the-box, giving employees a single, consistent place to get help. Install and configure it from the CBS admin setup, with support for both Moveworks and Now Assist.
    • Assignment rules for all business units - Route cases to the right team automatically with configurable assignment rules across HR, Legal, Finance, Source-to-Pay, Workplace Services, and Health & Safety. Out-of-the-box rules are included for each business unit and can be created or edited from the CBS console.
    • CBS Analytics Dashboard - A new dashboard gives a consolidated, cross-business-unit view of service performance, including open and unassigned cases, mean time to resolve, and self-service resolution.
    Version 3.0.0 - April 2026
    The Core Business Suite Foundation provides pre-configured workflows for streamlined case and knowledge management, along with foundational AI capabilities across departments such as Human Resources, Legal, Workplace Service Delivery, Finance, Procurement, Health and Safety, Supplier Lifecycle Operations, and Accounts Payable Operations.